Franklin County Juvenile Detention Center, IL Video Visitation

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Franklin County Juvenile Detention Center

Address:
409 East Washington
Benton, IL 62812
Phone:
618-438-2222

Frequently Asked Questions

Schedule a Video Visit with an Inmate at the Franklin County Juvenile Detention Center

Franklin County Juvenile Detention Center is committed to keeping inmates connected to their families and friends. Strong family ties help inmates transition back into society and reduce the likelihood of reoffending after release.

To support this, Franklin County Juvenile Detention Center provides (or will soon provide) remote video visitation. This allows inmates to connect with loved ones via video kiosks or tablets through a third-party service.

The advantages of video visits include:

Boosts inmate happiness and well-being.
Maintains inmates' connections with family and friends.
Minimizes staff time required for visitation management.
Provides a source of revenue for the jail.
Prevents the spread of viruses.
Limits contraband from entering during in-person visits.

For more details about video visitation, contact Franklin County Juvenile Detention Center at 618-438-2222, or scroll down for answers to frequently asked questions.

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Franklin County Juvenile Detention Center money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.