Cook County Department of Corrections Inmate Commissary

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Cook County Department of Corrections

Address:
2700 South California
Chicago, IL 60608

Phone:

773-869-7100

Buy Commissary for an Inmate in the Cook County Department of Corrections

Cook County Department of Corrections Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate

The Cook County Department of Corrections allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.

There is a monthly limit of $200-300 on how much inmates can spend on commissary items. This is subject to change so call the facility at 773-869-7100 in order to confirm the amount that cannot be exceeded.

Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.

Scroll down for further information on the commissary program, how it works, what type of things inmates can buy, how often they receive commissary, and a lot more.

You can also go to our Inmate Money page for information on how to send money to an inmate.

Depositing Money for an Inmate's Commissary in Cook County Corrections

How to Deposit Money in a Cook County Department of Corrections Inmate's Account

There are five ways to deposit money in an inmate's account in the Cook County Jail Corrections System:

  • Online or Telephone deposits
  • Currency Exchange facilities
  • JailATM
  • United States Postal Service
  • Jail lobby kiosks

In order to do any of these you need to know the exact name the inmate was booked under, and the booking number.

If you can't find the inmate and booking number online, call the Records Office at 773-674-2390.

Each week, an individual in custody can purchase up to $100 worth of clothing & supplies, and also $100 worth of food items.



1. Online or Telephone Deposits - Note that it my take up to two business days for the funds to show up in the inmate's account.

JailATM - You need to first register with JailATM in order to look up your inmate's name and booking number and deposit money into their trust fund account. They charge a small fee every time you make a deposit. If you have questions or prefer to use their phone service in order to deposit money, call them at 870-627-5476.


Western Union - First, you need to know the exact spelling of the inmate's name and booking number.
You also need to know these codes: The City Code is: CCDOC or COOK COUNTY DEPT CORRECTION
State Code is: ILLINOIS

  • Select Send Money, then Send Money to an Individual in Custody and follow Western Union's instructions.
  • For questions, concerns or to add funds via Western Union over the phone, call 800-225-5227.

Money Gram - First, you need to know the exact spelling of the inmate's name, AND their booking number.
You will also have to know the Receive Code, which is 1750.

  • For questions, concerns or to add funds via Money Gram over the phone, call 800-225-5227



2. Currency Exchange Facilities -
Deposit funds in-person at Currency Exchanges that offer Western Union or Money Gram services.

Codes:
Western Union
City Code: CCDOC or COOK COUNTY DEPT CORRECTION
State: ILLINOIS

Money Gram
Receive Code: 1750

JailATM
Visit JailATM to register or call 870-627-5476



3.  Mailing a Payment -

* Money orders - $100 maximum 
* Cashiers Checks - $1,000 maximum


When sending an inmate money by mail, the Cook County Department of Corrections will only accept:

  • US Postal Money Orders, or
  • Certified Bank Cashier Checks

If you want to send more you can, but you need to send multiple checks that do not exceed the maximum amounts listed above.

**Important Notes**

  • The check/money order must be payable to the Inmate's Name AND Booking Number. Look up the inmate's booking number here if you don't have it.
  • You can also get the inmate's booking number by calling the Inmate Information Line at 773-674-2390.
  • The Cook County Jail reserves the right to decline or return deposits that violate Department Policies.

Mailing Address:
Inmate's Full Name & Booking #
Cook County Jail
2700 S. California Ave.
Chicago, IL 60608



4.  Dropping off a payment at a Kiosk - $300 maximum
When dropping off an inmate's money in person, the Cook County Department of Corrections will only accept.

  • Cash
  • Visa or Mastercard

These Kiosks are ATM machines that are managed by JailATM.

JailATM Locations at the Cook County Jail to drop off inmate money:

  • External Post 5 [Front Gate Entrance] – 2700 S. California Ave. Chicago, IL 60608
  • External Post 7 – 2834 W. 31st Street Chicago, IL 60608
  • External Post 9 – 2805 S. Sacramento Chicago, IL 60608
  • Division 10 Lobby – 2950 S. California Chicago, IL 60608
  • Division 11 Lobby – 3015 S. California Blvd. Chicago, IL 60608
  • Division 5 Lobby – 2700 S California Ave. Chicago, IL 60608

Rules Regarding Picking up Money When an Inmate is Released from the Cook County Department of Corrections

The following is the procedure to pick-up money from an incarcerated male or female inmate’s money account, regardless of which Cook County Jail they were in: 

Once an inmate is released, they can go to the following address, and as long as they can present a government issued picture ID, they can get the balance of their Trust Fund Account issued to them.

Division 5
2700 S. California Ave.
Chicago, IL 60608
Hours: 9 a.m. to 8:30 p.m.

If they don't have an ID, the balance will be mailed to the address that Cook County Corrections has on file. 
If they are being released to another facility, upon request, the balance will be sent there.

Letters can be mailed to:

Cook County Department of Corrections
Trust/Finance Office – Individual in Custody Trust Fund
Division 5 Second Floor
2700 S California Avenue
Chicago, IL 60608

If you have any questions, call the Trust/Finance Office at 773-674-6864.


 

Frequently Asked Questions about Cook County Department of Corrections Commissary


What is Inmate Commissary?

What items can inmates purchase in jail and prison?

How much money can an inmate spend on commissary each month?

How often can inmates purchase commissary?

How can a friend or family member deposit money for an inmate?

What companies do jails use to send money to inmates?

How do I send an inmate money by mail?

Can I send an inmate money using the internet?

How expensive are items on commissary?

What is a Commissary Deposit?

How much money can an inmate have in his commissary account?

Can I send an inmate a package or care pack?

Can an inmate buy gifts on commissary?


 

 

What is Inmate Commissary?

Commissary, also known as Canteen, is the ‘store’ within a jail or prison where inmates can purchase items that they want or need to make their stay in jail or prison less of a burden.

Snacks and comfort foods, branded hygiene products they are used to, sneakers and t-shirts, prayer blankets, radios, headphones, television sets, tablets, stationary products and art supplies; depending on the facility, there are thousands of products to choose from.

Some jail and prison systems run their own commissary store, others contract out to companies that serve dozens or hundreds of jails, where inmates and/or their friends and families can purchase products through a website from home, or a kiosk or tablet within their facility.

Commissary can be purchased directly by inmates using money deposited into the accounts, or purchased online by friends and family, which are then shipped to the inmate.


 

 

What items can inmates purchase in jail and prison?

Food
•    Cookies
•    Pastries
•    Candy
•    Tuna and mackerel
•    Coffee and Tea
•    Soft drinks
•    Energy drinks
•    Pizza
•    Hamburgers
•    Chicken fingers
•    Spices

Hygiene
•    Shampoo
•    Soap
•    Shaving supplies
•    Lotions
•    Deodorant
•    Oral care
•    Toilet paper
•    Nail care

Clothing
•    Sweats
•    Sneakers
•    Shorts
•    Underwear and bras
•    Socks
•    Jackets
•    Hats

Electronics
•    Televisions
•    Radios
•    Headphones
•    Tablets
•    Watches

Miscellaneous
•    Playing cards
•    Games
•    Bibles
•    Books
•    Art supplies
•    Stationery supplies
•    Vaping products (only some states)
•    Greeting cards


 

 

How much money can an inmate spend on commissary each month?

Generally, the maximum spend in jail is about $300 per month. Prisons allow a bit more as it is more of a permanent home, whereby jail is temporary. To find out how much an inmate in the Cook County Department of Corrections can spend each month, call 773-869-7100 or review the commissay instructions.


 

 

How often can inmates purchase commissary?

Some jails allow the purchase of commissary twice a week, others once a week or every other week. A lot of the online stores care pack companies are once a month. To find out the exact schedule for the Cook County Department of Corrections, call 773-869-7100.


 

 

How can a friend or family member deposit money for an inmate?

Cook County Department of Corrections has its own methods for receiving money for inmates, and that information can be found above or by calling 773-869-7100 and asking, however most jails and prisons receive money for an inmate’s trust and commissary account, as well as an account used for communications, pretty much the same way.

1.    Mailing an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The Money order should be be made out to either the inmate or the facility, with the inmate’s name and ID# on the memo line of the check.  

When mailing a money order or cashier’s check, send it an envelope by itself.  Never send it with a letter or photos for your inmate.

Never send personal checks or cash either.

2.    Deposit cash or use a debit or credit card to send an inmate money using an ATM machine that is usually located in the lobby or visitation area of the facility.

3.    Some jails have a reception desk or booth that is open during certain hours that they will list on their website. They will accept cash, money orders or cashier checks. Other facilities that don’t have a human manning the desk will have mail drop where you can leave a money order or check. No cash can be left in these boxes.

4.    There are multiple companies that jails and prisons contract with which accept inmate deposits online, by mail or over the phone, or even in ATM machines you can find in check cashing stores and retail outlets across the country. 

If one of these companies (listed in the next question) works with Cook County Department of Corrections, this online deposit information will be outlined above.


 

 

What companies do jails use to send money to inmates?

There are many companies competing for the accounts of jail and prison inmates. Their intention is to alleviate the staffing and financial responsibility of handling inmate’s accounts. They usually charge a fee equal to 3-5% of the total deposit.

The companies, in alphabetical order, are:

Access Corrections
AllPaid (aka GovPayNet)
Care A Cell
Cash Bond Online
CIDNET
City Tele Coin
CommissaryDeposit.com
Correct Solutions Group
Correctpay
Ctel
Edevo
Express Account
gettingout
GTL
Inmate Canteen
InmateSales
JailATM
Jail Pack Store (McDaniel Supply)
Jailpayments.com
Jpay
NCIC
JailCanteen (Oasis)
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
Tennessee Business Enterprise
Tiger
Touchpay


 

 

How do I send an inmate money by mail?

To send an inmate money by mail you first have to have the money converted to a money order, preferably from the US Post Office, or a Cashier’s Check. Never send cash, and never send a personal check.
To find the address for sending money to an inmate, call the jail at 773-869-7100 to confirm this address for the Cook County Department of Corrections:

Inmate's Full Name & Booking #
Cook County Jail
2700 S. California Ave.
Chicago, IL 60608


 

 

Can I send an inmate money using the internet?

Almost every facility contracts with a company that helps friends and families of inmates send them money. The list can be found above.
To find out who Cook County Department of Corrections contracts with for inmate deposits, go to the inmate money page or call them at 773-869-7100.


 

 

How expensive are items on commissary?

Items on commissary are no more expensive than they would be at a local Walmart store.


 

 

What is a Commissary Deposit?

A commissary deposit is the money that a person on the outside deposits in an inmate’s trust account, so the inmate can have money to spend on commissary and communication services.


 

 

How much money can an inmate have in his commissary account?

The limit that an inmate can have in their commissary account is usually about $300.00. To find out what the limit is for Cook County Department of Corrections, call the facility at 773-869-7100.


 

 

Can I send an inmate a package or care pack?

Many jails contract with companies that send food, hygiene products and/or clothing to inmates. These can be purchased and sent by friends and family on a weekly or monthly basis.

You can only send items from the one that your jail has a contract with. 

An inmate carepack is a pack of snacks and/or hygiene products that friends or family members of an inmate can purchase online and have shipped to an inmate. The carepack company needs to have a contract with the facility before it can be shipped to the inmate.

Check the Money Page or the Commissary Page for this information, or call the jail at 773-869-7100 to see which one that the Cook County Department of Corrections works with.

Here are the commissary package companies, in alphabetical order, that provide this service to jails in the United States:

Access Securepak
Care A Cell
Commissary order
Correct Pay
Express Account
icare
Inmate Canteen
Jail ATM
Jail Pack Store (McDaniel Supply)
My Care Pack
Oasis (jailcanteen)
Prodigy Solutions
Tiger
Union Supply Direct


 

 

Can an inmate buy gifts on commissary?

Not really. Other than the basic supplies mentioned above there are no gifts other than greeting cards that they can fill out and mail to a friend, family or loved one.

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