Santa Rosa County Detention Facility

To search for an inmate in the Santa Rosa County Detention Facility, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 850-983-1120 for the information you are looking for. You can also look up Arrests Warrants for Santa Rosa County and the entire state of Florida, as well as Santa Rosa County Criminal Court Cases and Courts for each county in the state of Florida.

Santa Rosa County Detention Facility Inmate Search

The Santa Rosa County Detention Facility maintains an average of 698 offenders in custody on any given day. The Santa Rosa County Detention Facility has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Santa Rosa County law enforcement agencies arrest and detain approximately 14,960 offenders.

How Do You Visit an Inmate in the Santa Rosa County Detention Facility? What is the Schedule?

Santa Rosa County Detention Facility ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

5755 East Milton Road
Milton, FL 32583
850-983-1120

Schedule Video Visits online with gettingout

• Inmates are allowed two hours a week of free visits.
• A maximum of 2 guests are allowed per an On-site video session.

Santa Rosa County Detention Facility REMOTE (at home) VIDEO VISITATION SCHEDULE

• All visits must be scheduled at least 24 hours in advance.
• Inmates are allowed two hours a week of free visits.
• Visitation Schedule subject to change.

Santa Rosa County Detention Facility uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:
1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Santa Rosa County Detention Facility
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

• **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
• If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Santa Rosa County Detention Facility.
• With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Santa Rosa County Detention Facility?

To visit an inmate in Santa Rosa County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Santa Rosa County remote video inmate visitation can be done using the services of GettingOut. 

There are three ways to remotely visit your inmate in Santa Rosa County Detention Facility:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Santa Rosa County follow these steps:
1.  Start by confirming that Santa Rosa County Detention Facility's Video Visitation is working correctly by looking up Santa Rosa County here.
2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Santa Rosa County Detention Facility, and then the inmate you wish to communicate with.

Other Santa Rosa County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Santa Rosa County Detention Facility Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Santa Rosa County, can be found on our Visit Inmate Page.

Santa Rosa County Detention Facility Phone: 850-983-1120

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Rosa County Detention Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-983-1120 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Santa Rosa County Detention Facility?

Santa Rosa County Detention Facility ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

5755 East Milton Road
Milton, FL 32583
850-983-1120

Schedule Video Visits online with gettingout

• Inmates are allowed two hours a week of free visits.
• A maximum of 2 guests are allowed per an On-site video session.

Santa Rosa County Detention Facility REMOTE (at home) VIDEO VISITATION SCHEDULE

• All visits must be scheduled at least 24 hours in advance.
• Inmates are allowed two hours a week of free visits.
• Visitation Schedule subject to change.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Rosa County Detention Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-983-1120 for further assistance.

How Do You Deposit Money for an Inmate in the Santa Rosa County Detention Facility?

How to Deposit Money into an Inmate's Account in Santa Rosa County Detention Facility

To deposit money into the account of an inmate in Santa Rosa County, follow these instructions:

• Create an account with Touchpay Services, a GTL company.
• 
• Select Florida.
• Select Santa Rosa County Detention Facility
• Enter the Inmate ID of your inmate.  This can be found by calling 850-983-1120 or by looking up the inmate's name in the Inmate Search link.
• Enter your billing information and send money.
• You can also deposit cash using the kiosk at the Santa Rosa County Detention Facility.  To do this you need the Inmate's ID Number and the Facility Locator Number for Santa Rosa County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Rosa County Detention Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-983-1120 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Santa Rosa County Detention Facility?

How Do Inmates in Santa Rosa County Detention Facility Make or Receive Phone Calls?

To receive phone calls from inmates in Santa Rosa County, or to assist them in making phone calls to other people, follow these steps:

1.  Start by confirming that Santa Rosa County Detention Facility has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Santa Rosa County Detention Facility, and then the inmate you wish to communicate with.

Santa Rosa County Services that are provided by GettingOut, a GTL company:
 - Phone Calls & Voicemail 
 - Video Visits (from home or jail lobby)
 - Email & Photo Sharing
 - Tablet Rental
 - Deposits

Phone & Voicemail Fees
1.  GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within Florida.
2. Prepaid calls between Florida and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.

Note: Rates are subject to change.

Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.

Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the Santa Rosa County Detention Facility approves of the phone number.

Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card.  When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.

Customer Service
If you have any questions about the Santa Rosa County Detention Facility GettingOut phone services, you can call them at 866-516-0115.

* All the information you need to understand making and receiving phone calls with inmates in Santa Rosa County, can be found on our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Rosa County Detention Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-983-1120 for further assistance.

How do I Mail an Inmate in the Santa Rosa County Detention Facility, and what can I send them?

Santa Rosa County Detention Facility Inmate Mail Guidelines

Postcards
The Santa Rosa County Detention Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Santa Rosa County Detention Facility also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

All personal mail will be scanned and delivered to the inmate in digital format that they can view on the GTL tablets. Originals will be destroyed.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & MNI#
Santa Rosa County Detention Facility
5755 E. Milton Road
Milton, FL 32583

Legal Mail

All legal mail will be first opened in front of the inmate, viewed by the inmate, then copied onto color paper and then delivered to the inmate. Originals will be destroyed.

Send all Legal Mail to this Address:
Inmate's Full Name & MNI#
Santa Rosa County Detention Facility
5755 E. Milton Road
Milton, FL 32583

Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Santa Rosa County Detention Facility allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Santa Rosa County Detention Facility standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & MNI#
Santa Rosa County Detention Facility
5755 E. Milton Road
Milton, FL 32583

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Rosa County Detention Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-983-1120 for further assistance.

Can I purchase Commissary Online for an Inmate in the Santa Rosa County Detention Facility, and what can I purchase?

Santa Rosa County Detention Facility allows pre-determined commissary packs to be purchased by friends and family of inmates.  

The service they use is called icaregifts.

Instructions

1.    Register here.
2.    Click the "Find an Inmate" button and enter your loved one’s first name, last name, or inmate number. When the information is entered correctly, click the “Search” button to confirm they are in the system.
3.    Select the icare gift you want to send them.
4.    Confirm the order in your confirmation email.
5.    Santa Rosa County Detention Facility has up to 30 days to give your icaregift pack to your inmate.
6.    You will receive a confirmation email when it is delivered.

There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 

They range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper…

… to $104.99 for a box of 85 snack and food items…

… with many gift packs priced in between.

Resources
Frequently Asked Questions (you must have an inmate chosen in order to review these FAQs for Santa Rosa County Detention Facility

Contact Info:
888-439-5020 - 8AM–9PM ET, 7 days a week.

How to Send a Carepack Commissary Package Directly to an Inmate in Santa Rosa County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Santa Rosa County Detention Facility follow these steps:

• Register here to create an account with icaregifts for Santa Rosa County.
• 
• Choose Florida, then Santa Rosa County Detention Facility, and then the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Santa Rosa County at any one time.
• There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
• The gift packs for inmates in Santa Rosa County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in Santa Rosa County Detention Facility, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Santa Rosa County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Rosa County Detention Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-983-1120 for further assistance.

How Can I Communicate with an Inmate in the Santa Rosa County Detention Facility using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Santa Rosa County Detention Facility contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Santa Rosa County Detention Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an Santa Rosa County Detention Facility Inmate by Mail and by Email

To mail or email an inmate in Santa Rosa County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

• All mail sent to an inmate at the Santa Rosa County Detention Facility must include the sender's name and mailing address in the top left corner of the envelope or postcard.
• All mail must include the facility's address, as well as the inmate's name and assigned number.
• Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
• The Santa Rosa County Detention Facility has a zero-tolerance policy regarding mail violations. 
• All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Santa Rosa County Detention Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

• Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
• After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
• You can also send your Santa Rosa County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Santa Rosa County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Rosa County Detention Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-983-1120 for further assistance.

Do Inmates in the Santa Rosa County Detention Facility have Access to Tablets or Computers?

Santa Rosa County Detention Facility allows inmates access to tablets to use for the services provided by 'gettingout'.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Santa Rosa County Detention Facility, such as:

• Music
• Books
• Games
• Education
• News
• Radio
• Television
• Read mail and messages
• Video visits

-  Free services are already available for use on the device at Santa Rosa County Detention Facility.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Santa Rosa County Detention Facility Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.

Game Center:

30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)

Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)

Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)

Unlimited eBooks:

Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)

Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)

Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)

Streaming Music:

Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)

Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)

Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)

Newsfeed

Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)

Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)

Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)

Same Day Subscription Services

Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)

Unlimited eBooks: $0.25, (Total = 0.25)

Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)

FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)

All Subscription and message credit pricing is subject to state and local taxes. 

Replacement Components - should your inmate break it...

Tablet: $249.99 per each

Charger: $8.99 per each

Earbuds: $2.99 per each

How Inmates Can Use a Tablet to Access Services at Santa Rosa County Detention Facility

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Santa Rosa County Detention Facility inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Rosa County Detention Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-983-1120 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Santa Rosa County?