Pinellas County Jail Remote Inmate Video Visits

Pinellas County Jail

Address:
14400 49th Street North
Clearwater, FL 33762-2877
Phone:
727-464-6415

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Schedule a Video Visit with an Inmate at the Pinellas County Jail - Remotely or at the Jail

The Pinellas County Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Pinellas County Jail is able to accomplish this is with GTL/Viapath remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and GTL.

The benefits of video visitation are:

• It keeps inmates happy.
• Allows the inmates to stay in touch with friends, family and children.
• It saves on staff time, thus money.
• Allows the jail to partake in a revenue share.
• Keeps viruses from spreading.
• Keeps contraband from entering the facility.

For more information on GTL/Viapath video visits and video messages, call the facility at 727-464-6415 or scroll down for a complete section of Frequently Asked Questions and Answers.

Remote Visitation with an Inmate at the Pinellas County Jail

Pinellas County Jail offers Video Visitation for Inmates using the Services of GTL, aka ViaPath Techologies

In order to schedule and then visit an inmate using GTL you need to first register with GTL.

Next Steps:

• Register yourself and all visitors.
• Select Pinellas County Jail
• Select your inmate.
• Schedule your preferred time for the visit.

For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. 

All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or 
7AM – 4PM MST Saturday – Sunday

Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.

Pinellas County Jail 'at-the-jail' or 'remotely-from-home' Inmate Video Visitation Schedule, Registration & Guidelines

14400 49th Street North
Clearwater, FL 33762-2877
727-464-6842

• First, you must Register with ViaPath/GTL, fill out their online application, and then schedule your visit.
  
• You will also need to download software to do this.
  Software for Windows | How to download the Software instructional video.
  Software for Macs | How to download the Software instructional video.
• If you have an Android Device, you can do all of this on your phone.
• For assistance using the website or any technical issues please call 727-464-6842 between the hours of 10:00AM to 4:30PM - 7 days a week for assistance.
• All visits are 40 minutes long. You must check in within the first 20 minutes of the start time or the visit will be cancelled.
• All visitors and their guests (including minors) must schedule visits no later than midnight the prior day. Same-day visits will not be accommodated.
• Reservations to visit inmates will be accepted on a first come, first serve basis. Reservations will be accepted up to one week in advance.
• Three people may visit; one adult with two children – or – two adults with one child. Children must remain with adult.
• No more than two adult visitors at one time. 
• To visit you must be 18 years of age or older and have a valid photo I.D. to make an appointment. All visitors must present a valid photo identification card.

• For Attorneys Only:   Scheduling & Creating a Visitation Account. Link to the Attorney Registration.

FAMILY & FRIENDS VISITATION SCHEDULE

Pinellas County Jail (on-a-mobile-bus) Inmate Video Visitation Schedule

727-464-6842

• Visitors wishing to visit with an inmate on the Mobile Visitation Bus, as opposed to at the jail or remotely from home must use the same registration instructions as above. 
• For assistance using the website or any technical issues please call 727-464-6842 between the hours of 10:00AM to 4:30PM - 7 days a week for assistance.

For your convenience, the Mobile Visitation Bus will be at the following locations on the days specified below:

Mondays & Wednesdays - Location #1
James B. Sanderlin Family Center
2335 22nd Avenue South
St. Petersburg, FL 33712

Tuesdays - Location #2
North Greenwood Recreation & Aquatic Complex
900 N. Martin Luther King Jr. Avenue
Clearwater, FL 33755

Thursdays - Location #3
Tarpon Springs Police Department
444 South Huey Avenue
Tarpon Springs, FL 34689

Fridays - Location #4
Greater Ridgecrest YMCA
1801 119th Street
Largo, FL 33778

Mobile Bus Visitation Schedule

Remote Video Visiting an Inmate who is in the Pinellas County Jail

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Pinellas County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Visitation Options, Hours, Schedules & Rules

Visitation times and schedules for remote visitation with an inmate at Pinellas County Jail with GTL are available to you after logging in and selecting the inmate you wish to visit with.

* Visitation schedules are subject to change.
* The actual visiting hours vary depending on the following factors:

• Whether or not there are restrictions in place due to COVID or other factors such as security issues.
• The day of the week.
• Where the inmate is housed.
• The inmate's sex.
• Whether or not it is a Holiday.

* Each inmate is allowed one or two visits (or unlimited visits!), ranging from 15 minutes to one hour in length each week.
* Inmates with special privileges may be allowed additional visits.
* If you are visiting from another state or traveling a great distance, Pinellas County Jail may allow you an extended visitation. Call 727-464-6415 to ask for special consideration.
* Call 727-464-6415 to ask about normal visiting hours at the jail, and procedures for scheduling a visit other than video visitation.