Osceola County Correctional Facility

To search for an inmate in the Osceola County Correctional Facility, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 407-742-4444 for the information you are looking for. You can also look up Arrests Warrants for Osceola County and the entire state of Florida, as well as Osceola County Criminal Court Cases and Courts for each county in the state of Florida.

Osceola County Correctional Facility Inmate Search

The Osceola County Correctional Facility maintains an average of 919 offenders in custody on any given day. The Osceola County Correctional Facility has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Osceola County law enforcement agencies arrest and detain approximately 20,920 offenders.

How Do You Visit an Inmate in the Osceola County Correctional Facility? What is the Schedule?

Osceola County Correctional Facility Inmate on-site Video Visitation Schedule

402 Simpson Rd
Kissimmee, FL 34744
407-742-4444

• First, you must register to be approved with IC Solutions.
  
• You can register from your own device or at the jail IC Solutions Kiosk.
• Inmates are allowed 2 hours of visitation per week, scheduling permitting.
• In order to be allowed to visit an inmate, you must adhere to the following dress code:
  - No open toe shoes
  - No plunging necklines
  - Dresses and shorts must extend down to mid-thigh
  - No transparent clothing
  - Clothing must be properly sized
  - No suggestive, provocative, or offensive clothing
• Visitations are conducted through video equipment, not face-to-face.

Osceola County Correctional Facility Inmate Remote Video Visitation Schedule

• First, you must register to be approved with IC Solutions.
  
• You can register from your own device or at the jail IC Solutions Kiosk.
• Inmates are allowed 2 hours of visitation per week, scheduling permitting.
• Remote visits have a fee.

Osceola County Correctional Facility uses IC Solutions for their Remote Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

• Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
• Select your Inmate.
• Fund your account using either a Visa, Mastercard credit or debit card.
• Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

• The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•    You must check-in 15 minutes prior to the scheduled visit.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Osceola County Correctional Facility can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

Osceola County Correctional Facility uses IC Solutions for their Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

• Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
• Select your Inmate.
• Fund your account using either a Visa, Mastercard credit or debit card.
• Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

• The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•    You must check-in 15 minutes prior to the scheduled visit.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Osceola County Correctional Facility can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Osceola County Correctional Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-742-4444 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Osceola County Correctional Facility?

• First, you must register to be approved with IC Solutions.
  
• You can register from your own device or at the jail IC Solutions Kiosk.
• Inmates are allowed 2 hours of visitation per week, scheduling permitting.
• Remote visits have a fee.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Osceola County Correctional Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-742-4444 for further assistance.

How Do You Deposit Money for an Inmate in the Osceola County Correctional Facility?

There are multiple ways to add money to an inmate's account at Osceola County Correctional Facility, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Osceola County

To send commissary money to an inmate in Osceola County Correctional Facility follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Florida, then select Osceola County Correctional Facility, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Osceola County Correctional Facility.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Osceola County Correctional Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-742-4444 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Osceola County Correctional Facility?

How Do Inmates in Osceola County Correctional Facility Make Phone Calls?

To receive phone calls from inmates in Osceola County, or to assist them in making phone calls to other people, follow these steps:

• Osceola County Correctional Facility uses the services of IC Solutions.
• 
• Register with them online or call them at 888-506-8407. 
• Agents are available 24 hours a day, and speak both English & Spanish.
• Services for Osceola County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Osceola County.
• Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Osceola County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Osceola County Correctional Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-742-4444 for further assistance.

How do I Mail an Inmate in the Osceola County Correctional Facility, and what can I send them?

Osceola County Correctional Facility Inmate Mail Types

Postcards
The Osceola County Correctional Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Osceola County Correctional Facility also allows regular postcards and envelopes to be mailed to inmates as well.

Personal postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate #
Smart Communications I Osceola County Corrections
P. O. BOX 9127
Seminole, FL 33775-9127

Legal Mail
Legal Mail is mail from Attorneys, law enforcement, the courts, bail companies, etc.

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Osceola County Correctional Facility allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Osceola County Correctional Facility standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All legal mail, newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate #
Osceola County Corrections
402 Simpson Road
Kissimmee, FL 34744

How to Send and Receive Secure Text and Email Messages with an Inmate in Osceola County Correctional Facility

To communicate by text or email with an Osceola County inmate, follow these instructions:

• To send or receive a message you MUST first open a SmartJailMail.com account.
• 
• Once you open an account, you may search for Osceola County inmates or detainees to connect with.
• When you locate the Osceola County inmate that you want to connect with, you can send them a connection request.
• Osceola County Correctional Facility will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a Osceola County Correctional Facility inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Osceola County Correctional Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-742-4444 for further assistance.

Can I purchase Commissary Online for an Inmate in the Osceola County Correctional Facility, and what can I purchase?

Osceola County Correctional Facility contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Florida.
3. Select Osceola County Correctional Facility.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Osceola County Correctional Facility staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Osceola County Correctional Facility's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send Money to an Inmate in Osceola County

To send commissary money to an inmate in Osceola County Correctional Facility follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Florida, then select Osceola County Correctional Facility, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Osceola County Correctional Facility.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Osceola County Correctional Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-742-4444 for further assistance.

How Can I Communicate with an Inmate in the Osceola County Correctional Facility using an Online Messaging Service?

Osceola County Correctional Facility uses a secure messaging service call Smart Communications so that inmates can communicate electronically with friends and family members on the outside.

SmartMail allows inmates to communicate safely and quickly with family and friends outside of the jail, prison or detention center. Inmates send and receive electronic letters using a safe and secure computer kiosk or tablet stationed in their institution. THE COST IS JUST $0.50 CENTS; cheaper than a postage stamp and envelope.

• The message can be sent with postage paid and will be free to open and read for the recipient.
• Or, the message can be sent collect / "COD" for free and will be paid for by the recipient.
• To send or receive a message you MUST open a SmartJailMail.com account.
• Once you open an account, you may search for inmates, prisoners, or detainees to connect with.
• When you locate the inmate that you want to connect with, you can send them a connection request.
• They will then need to approve the request before you can send messages.
• Sending messages with SmartMail is just like sending an e-mail, except it is contained within the SmartJailMail web site. Messages can be delivered instantly or may be held for review depending on the destination facility.
• Electronic messages are delivered much more quickly than traditional paper mail to the correctional facility so you can stay connected.

More information on how to send and receive messages and photos with an inmate.

How Do Inmates in Osceola County Correctional Facility Make Phone Calls?

To receive phone calls from inmates in Osceola County, or to assist them in making phone calls to other people, follow these steps:

• Osceola County Correctional Facility uses the services of IC Solutions.
• 
• Register with them online or call them at 888-506-8407. 
• Agents are available 24 hours a day, and speak both English & Spanish.
• Services for Osceola County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Osceola County.
• Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Osceola County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Osceola County Correctional Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-742-4444 for further assistance.

Do Inmates in the Osceola County Correctional Facility have Access to Tablets or Computers?

Osceola County Correctional Facility may now offer IC Solutions Tablet Rentals to their inmates.

  
IC Solutions is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• Pay for the subscription.
• You get charged the 1st of each month. 
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will recieve their tablet in 3-5 business days, after you pay.

Osceola County Correctional Facility may now offer IC Solutions Tablet Rentals to their inmates.

  
IC Solutions is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• Pay for the subscription.
• You get charged the 1st of each month. 
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will recieve their tablet in 3-5 business days, after you pay.

For more information about IC Solutions and theiur tablet program, including availability, price, benefits and more, check out our Inmate Tablet page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Osceola County Correctional Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-742-4444 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Osceola County?