Hartford Correctional Center Remote Inmate Video Visits

Hartford Correctional Center

Address:
Hartford Correctional Center
177 Weston Street
Hartford, CT 06120
Phone:
959-200-3000

Schedule a Video Visit with an Inmate at the Hartford Correctional Center

At Hartford Correctional Center, maintaining close ties between inmates and their families is highly encouraged. These relationships can play a significant role in an inmate's successful transition back into society and reduce the likelihood of reoffending.

To facilitate this, Hartford Correctional Center provides (or will soon provide) remote video visitation. Loved ones can use their phones or computers to connect with their inmate through video kiosks or tablets provided by a third-party service.

Benefits of video visitation include:

• Boosts inmate morale.
• Keeps inmates in touch with their family, friends, and children.
• Reduces staff involvement in managing in-person visits.
• Generates revenue for the facility.
• Prevents the spread of illnesses during visits.
• Prevents contraband from entering through in-person visits.

For more information, call Hartford Correctional Center at 959-200-3000 , or scroll down for Frequently Asked Questions.

How to do Remote Visitation with an Inmate in the Hartford Correctional Center

Connecticut State Department of Correction - Remote Inmate Video Visitation

Video Visitation is done using Microsoft Teams Group Chat Software. 

• In order to use Microsoft Teams you need to be registered and prepaid. While you can sign up for free, you get more benefits and it's easier to use with a paid version.
• Family and friends wishing to participate and receive a Video Visit may consult with their loved one.
• Next, your detained friend or family member will need to add your name to the visitation list and you will be contacted by a Department of Correction staff member to schedule a day and time for your visit.
• The following are the instructions and steps to have a video visit with your inmate after you have been added by your inmate, and you have opened your account with Microsoft Teams.
  1. Type www.skype.com in the search bar.
  2. Click 'sign in' in the upper right hand corner.
  3. Click 'New to Skype' Sign up - then 'NEXT'.
  4. Under 'Create Account', add your email address. - then 'NEXT'.
  5. Create a password, then click 'NEXT'.
  6. Enter your first and last name, then click 'NEXT'.
  7. Enter your Country/region, then your birthday, then click 'NEXT'.
  8. Download the SKYPE app to your chosen device, then ...
  9. Sign into SKYPE using your email and password you just registered under.

Hartford Correctional Center Inmate Visitation Schedule

Hartford Correctional Center
177 Weston Street
Hartford, CT 06120
959-200-3000

• All potential visitors must complete the State of Connecticut - Department of Correction Visiting Request Form
• Video Visits must be pre-scheduled and a Visiting Request Form must be completed.
• In-Person Visits are not pre-scheduled at this time are on a first come, first serve basis.
• Visitors must be on the approved, active visiting list.
• You will receive a notification when your video visit is scheduled.

(SCROLL DOWN FOR VISITATION SCHEDULE)

RULES & GUIDELINES FOR VISITING AN INMATE

• Confirm the facility location of the inmate you would like to visit by using the inmate search tool.
• Valid, government issued photo ID is required.
• No cellphones or other electronic devices allowed into the visiting area.
• No more than two (2) visitors are allowed per visit to include children.
• On-site visits are at least 30 minutes, and up to 60 minutes.
• Visitors are required to arrive at least 15 minutes prior to your scheduled on-site visit to check in.
• Video visits are 30-60 minutes.
• There are NO VISITS on major holidays.
• Clothing & Appearance must be reasonably modest. Revealing, seductive, or offensive clothing is not allowed.
• Video visits are free.
  A maximum of (3) authorized adult visitors may participate in the video visit and must be included on the Visit Request Form. Children don't count toward the number of visitors. 
• NOTE: ACTUAL VISITATION DAYS AND TIMES VARY FOR EACH INMATE - See Schedule for Hartford Correctional Center

VISITATION SCHEDULE - Go to this page to see times for Specific Inmates and Units for Hartford Correctional Center

959-200-3000

Connecticut State Department of Correction - Remote Inmate Video Visitation

Video Visitation is done using Microsoft Teams Group Chat Software. 

• In order to use Microsoft Teams you need to be registered and prepaid. While you can sign up for free, you get more benefits and it's easier to use with a paid version.
• Family and friends wishing to participate and receive a Video Visit may consult with their loved one.
• Next, your detained friend or family member will need to add your name to the visitation list and you will be contacted by a Department of Correction staff member to schedule a day and time for your visit.
• The following are the instructions and steps to have a video visit with your inmate after you have been added by your inmate, and you have opened your account with Microsoft Teams.
  1. Type www.skype.com in the search bar.
  2. Click 'sign in' in the upper right hand corner.
  3. Click 'New to Skype' Sign up - then 'NEXT'.
  4. Under 'Create Account', add your email address. - then 'NEXT'.
  5. Create a password, then click 'NEXT'.
  6. Enter your first and last name, then click 'NEXT'.
  7. Enter your Country/region, then your birthday, then click 'NEXT'.
  8. Download the SKYPE app to your chosen device, then ...
  9. Sign into SKYPE using your email and password you just registered under.

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Hartford Correctional Center money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.