Adult Pre-Trial Facility Remote Inmate Video Visits

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Adult Pre-Trial Facility

Address:
36650 Road 112
Visalia, CA 93291

Phone:

559-735-1750

Schedule a Video Visit with an Inmate at the Adult Pre-Trial Facility - Remotely or at the Jail

The Adult Pre-Trial Facility believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Adult Pre-Trial Facility is able to accomplish this is with ICSolutions remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and ICSolutions.

The benefits of video visitation are:

  • It keeps inmates happy.
  • Allows the inmates to stay in touch with friends, family and children.
  • It saves on staff time, thus money.
  • Allows the jail to partake in a revenue share.
  • Keeps viruses from spreading.
  • Keeps contraband from entering the facility.

For more information on ICSolutions video visits and video messages, call the facility at 559-735-1750 or scroll down for a complete section of Frequently Asked Questions and Answers.

Adult Pre-Trial Facility - Remote Video Visitation with your Inmate

Adult Pre-Trial Facility uses IC Solutions for their Remote Video Visitation services.



In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

  • Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
  • Select your Inmate.
  • Fund your account using either a Visa, Mastercard credit or debit card.
  • Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

  • The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•    You must check-in 15 minutes prior to the scheduled visit.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Adult Pre-Trial Facility can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

Adult Pre-Trial Facility INMATE VIDEO VISITATION SCHEDULE

36650 Road 112
Visalia, CA 93291

559-735-1750

  • Register with IC Solutions for all video visits from home or from the South County Detention Center
  • At home video visits cost $15.00 per 30 minute visit.
  • All video visits must be scheduled at least one day in advance, but no more than one week in advance.
  • Other than the two free 30 minute onsite visits per week at South County Detention Center, each inmate will be allowed no more than two additional paid onsite video visits per week and two paid internet home visits per day. (This only pertains to inmates housed at South County Detention Facility)
  • On-site visitors shall be required to show current and valid state or federal photo ID when requesting approval for visitation. If a visitor cannot produce current valid ID, the authorization to the visit will be denied. 
  • You must wait 45 days after being released from custody before you can visit an inmate. This waiting period applies to visits with members of your immediate family
  • Visitors must check in five minutes or more before your on-site video visit begins with required ID for each scheduled visitor.
  • No more than two people at visiting station, excluding infants. If there are more than two approved visitors you may choose how to divide the time between the visitors.
  • Any visitor under the age of 18 must have their Birth Certificate and be accompanied with a parent or legal guardian.
  • Any child over the age of 2 years (24 months) will be considered a visitor.

    AT HOME VISITATION SCHEDULE
    • DAY TIMES
      SUNDAY

      7:45AM to 11:30AM
      1:00PM to 4:30PM
      8:00PM to 10:30PM

      MONDAY 7:45AM to 11:30AM
      1:00PM to 4:30PM
      8:00PM to 10:30PM
      TUESDAY 7:45AM to 11:30AM
      1:00PM to 4:30PM
      8:00PM to 10:30PM
      WEDNESDAY 7:45AM to 11:30AM
      1:00PM to 4:30PM
      ​​​​​​​8:00PM to 10:30PM
      THURSDAY 7:45AM to 11:30AM
      1:00PM to 4:30PM
      ​​​​​​​8:00PM to 10:30PM
      FRIDAY 7:45AM to 11:30AM
      1:00PM to 4:30PM
      ​​​​​​​8:00PM to 10:30PM
      SATURDAY 7:45AM to 11:30AM
      1:00PM to 4:30PM
      ​​​​​​​8:00PM to 10:30PM

      AT SOUTH COUNTY DETENTION CENTER
      VISITATION SCHEDULE
      1960 W Scranton Ave.
      Porterville, CA 93257
      DAY TIMES
      SUNDAY 7:45AM - 4:20PM
      MONDAY 7:45AM - 4:20PM
      TUESDAY 7:45AM - 4:20PM
      WEDNESDAY 7:45AM - 4:20PM
      THURSDAY 7:45AM - 4:20PM
      FRIDAY 7:45AM - 4:20PM
      SATURDAY 7:45AM - 4:20PM

      REFUNDS
      All video visits must be canceled at least 24 hours prior to the start of the visit or you will be expected to show and deemed a no-show if you fail to attend. Paid Visit Refunds: 48+ hours in advance: 100% Refund 24 - 48 hours in advance: 50% Refund Under 24 hours in advance: NO Refund No refunds will be issued for visits stopped due to inappropriate behavior, inappropriate dress or other policy violations. Full refunds will be issued for visits cancelled by the facility (except if due to policy violations).
  • LEGAL & PROFESSIONAL VIDEO VISITATION

Remote Video Visitation with an inmate who is in the Adult Pre-Trial Facility

Frequently Asked Questions about Remote Video Visits


What is a video visit, and how do they work?

Who are the companies that facilitate video visits?


 

 

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Adult Pre-Trial Facility money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.


 

 

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

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