Sonoma North County Detention Facility Remote Inmate Video Visits

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Sonoma North County Detention Facility

Address:
2254 Ordinance Road
Santa Rosa, CA 95403

Phone:

707-565-1400

Schedule a Video Visit with an Inmate at the Sonoma North County Detention Facility

Sonoma North County Detention Facility recognizes how important it is for inmates to remain connected with their families and friends. When inmates maintain strong family ties, it helps them reintegrate successfully after release and lowers the chances of reoffending.

Sonoma North County Detention Facility facilitates this connection by offering remote video visitation (or will soon). Through this service, loved ones can communicate with inmates using video kiosks or tablets provided by a third-party service.

Video visitation offers several benefits:

  • Improves inmate morale.
  • Keeps inmates in touch with their children, family, and friends.
  • Reduces the need for staff resources, saving the facility money.
  • Brings in additional revenue for the facility.
  • Prevents the spread of viruses.
  • Reduces the risk of contraband entering the facility.

For more details about video visitation, call the jail at 707-565-1400, or scroll down for more Frequently Asked Questions and Answers.

Sonoma North County Detention Facility ON SITE INMATE VISITATION SCHEDULE

2254 Ordinance Road
Santa Rosa, CA 95403

707-565-1400

  • Inmates housed at the NCDF are allowed one, 60 minute visit per week.
  • In non-contact visiting for 101, 201, 301 and 501/02, the inmate’s visitors may only use three seats.
  • Small children (40 inches or smaller) must be held on a visitor’s lap.
  • Children over 40 inches must occupy a seat and will be counted as a visitor.
  • In non-contact visiting for 202, 203 and 401, only three visitors may occupy a booth. Rules regarding children for non-contact visiting in these areas are the same as stated above.
  • All visitors 18 years and older, must have a valid and current state or federal government picture ID. No other forms of identification will be accepted.
  • Minors (age 17 and under) must be accompanied at all times by an adult. Children must be supervised by an adult at all times and may not be left unattended in the lobby.
  • Convicted felons who wish to visit must have prior written approval.
  • If you are a recently released inmate of the Detention Division, you must wait 30 days from the day of your release before returning to visit unless you are visiting your spouse.

Non-Contact Visitors for Units 101, 201, 301, 501, 502 MUST sign up at least 15 minutes prior to the start of visiting.
Non-Contact Visitors for Units 202, 203, 401 MUST sign up at least 30 minutes prior to the start of visiting

UNITS DAY TIMES
101, 201, 301,
501, 502
SUN 12:30–1:30 PM
2:00–3:00 PM
202, 203, 401 SUN 8:00AM, 9:00AM
10:00AM, 6:00PM
7:00PM, 8:00PM,
9:00PM
202, 203, 401 MON 5:30PM, 6:30PM,
7:30PM, 8:30PM,
9:30PM
202, 203, 401 TUE 5:30PM, 6:30PM,
7:30PM, 8:30PM,
9:30PM
202, 203, 401 WED 5:30PM, 6:30PM,
7:30PM, 8:30PM,
9:30PM
202, 203, 401 THU 5:30PM, 6:30PM,
7:30PM, 8:30PM,
9:30PM
NO VISITS FRI  N/A
101, 201, 301,
501, 502
SAT 12:30–1:30 PM
2:00–3:00 PM
202, 203, 401 SAT 8:00AM, 9:00AM
10:00AM, 6:00PM
7:00PM, 8:00PM,
9:00PM

 

Frequently Asked Questions about Remote Video Visits


What is a video visit, and how do they work?

Who are the companies that facilitate video visits?


 

 

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Sonoma North County Detention Facility money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.


 

 

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Photos of this facility
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