Sonoma Main Adult Detention Facility Remote Inmate Video Visits

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Sonoma Main Adult Detention Facility

Address:
2777 Ventura Avenue
Santa Rosa, CA 95403

Phone:

707-565-1400

Frequently Asked Questions

Schedule a Video Visit with an Inmate at the Sonoma Main Adult Detention Facility

At Sonoma Main Adult Detention Facility, staying connected with family and friends is considered crucial for inmates’ well-being and rehabilitation. These relationships help inmates avoid reoffending after their release.

To support this goal, Sonoma Main Adult Detention Facility offers (or soon will offer) remote video visitation. Loved ones can connect with inmates via video kiosks or tablets, provided by a third-party service.

Benefits of video visitation include:

  • Improves inmate morale.
  • Keeps inmates connected with their family, friends, and children.
  • Saves staff time and reduces costs for the facility.
  • Generates revenue for the jail.
  • Prevents the spread of viruses among inmates and visitors.
  • Reduces the risk of contraband entering the facility.

For more information, contact Sonoma Main Adult Detention Facility at 707-565-1400 or scroll down for more FAQs.

Sonoma Main Adult Detention Facility ON SITE INMATE VISITATION SCHEDULE

2777 Ventura Avenue
Santa Rosa, CA 95403

707-565-1400

  • Inmates housed at the MADF are allowed one, 30 minute visit per visitation day.
  • Module Workers are eligible to receive two 30-minute visits per day on their visiting day. Visits can be consecutive if time and space permits. 
  • In non-contact visiting the inmate’s visitors may only use two seats in the booths.
  • Small children (40 inches or smaller) may be held on a visitor’s lap.
  • Children over 40 inches must occupy a seat and will be counted as a visitor.
  • All visitors 18 years and older, must have a valid and current state or federal government picture ID. No other forms of identification will be accepted.
  • Visitors are required to secure all of their property in the lockers provided in the lobby or in their vehicles. The lockers require two quarters to operate, use is at own risk. Visitors must be able to clear the metal detector to visit.
  • Minors (age 17 and under) must be accompanied at all times by an adult. Children must be supervised by an adult at all times and may not be left unattended in the lobby.
  • Convicted felons who wish to visit must have prior written approval.
  • If you are a recently released inmate of the Detention Division, you must wait 30 days from the day of your release before returning to visit unless you are visiting your spouse.

ALL Visitors MUST sign up at least 25 minutes prior to the start of visiting. Failure to do so and your visit may be cancelled.

INMATES DAY TIME
Inmates with Last 
Name of M - Z
SUN 10:15AM, 11:00AM
1:00PM, 1:40PM,
2:20PM, 3:00PM,
4:25PM, 7:00PM,
7:45PM, 8:30PM,
9:15PM, 9:50PM
Inmates with Last 
Name of A - L
MON 10:15AM, 11:00AM
1:00PM, 1:40PM,
2:20PM, 3:00PM,
4:25PM, 7:00PM,
7:45PM, 8:30PM,
9:15PM, 9:50PM
Inmates with Last 
Name of M - Z
TUE 10:15AM, 11:00AM
1:00PM, 1:40PM,
2:20PM, 3:00PM,
4:25PM, 7:00PM,
7:45PM, 8:30PM,
9:15PM, 9:50PM
Inmates with Last 
Name of A - L
WED 10:15AM, 11:00AM
1:00PM, 1:40PM,
2:20PM, 3:00PM
Inmates with Last 
Name of M - Z
WED 4:25PM, 7:00PM,
7:45PM, 8:30PM,
9:15PM, 9:50PM
NO VISITS THU  N/A
NO VISITS FRI  N/A
Inmates with Last 
Name of A - L
SAT 10:15AM, 11:00AM
1:00PM, 1:40PM,
2:20PM, 3:00PM,
4:25PM, 7:00PM,
7:45PM, 8:30PM,
9:15PM, 9:50PM

 

Frequently Asked Questions about Remote Video Visits


What is a video visit, and how do they work?

Who are the companies that facilitate video visits?


 

 

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Sonoma Main Adult Detention Facility money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.


 

 

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

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