High Desert Detention Center Remote Inmate Video Visits

High Desert Detention Center

Address:
9438 Commerce Way
Adelanto, CA 92301
Phone:
760-530-9300

Schedule a Video Visit with an Inmate at the High Desert Detention Center

High Desert Detention Center understands the importance of keeping inmates connected with their families and friends. Positive relationships with loved ones can help inmates successfully transition back into society and reduce the risk of reoffending.

High Desert Detention Center offers (or will soon offer) remote video visitation, where loved ones can connect with inmates using video kiosks or tablets through a third-party service.

Advantages of video visitation include:

• Improves inmate well-being.
• Keeps inmates in touch with their loved ones, including children.
• Saves the facility time and money by reducing staff involvement.
• Brings additional revenue to the facility.
• Prevents the spread of viruses during in-person visits.
• Reduces the risk of contraband entering the facility.

For more information on video visits, contact High Desert Detention Center at 760-530-9300, or scroll down for more details and FAQs.

High Desert Detention Center on site VISITATION SCHEDULE

9438 Commerce Way
Adelanto, CA 92301

Jail Phone 760-530-9300 / Visitation scheduling 909-887-0364

• Call 909-887-0364 between the hours of 9:00AM and 3:00PM, Tuesday to Friday, at least one day in advance to schedule your visit.
• Before calling, look up your inmate's booking number, facility, and housing location. You must have this information.
• You can also get the booking number by calling 909-708-8371.
• An inmate can have a maximum of two visits (one hour total) each week.
• Visits are limited to two visitors per inmate.  
• At times the online scheduling form works, which you can access on the Inmate Locator page. If not, you can schedule by calling 909-887-0364.
• Generally, one visitor must be an adult and the second visitor can be an adult or minor.  
• Minor children, at least 12 years old, can visit an incarcerated parent without an adult present.
• Visitors must have identification and are required to arrive at least 30 minutes prior to their visit to allow time to check in and be screened.
• Visitors and inmates will be required to wear masks and adhere to social distancing at all times, regardless of vaccination status.

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the High Desert Detention Center money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.