Claremont Jail Remote Inmate Video Visits

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Claremont Jail

Address:
570 W. Bonita Ave.
Claremont, CA 91711

Phone:

909-399-5411

Frequently Asked Questions

Schedule a Video Visit with an Inmate at the Claremont Jail

Claremont Jail values maintaining close contact between inmates and their loved ones. Family and friend connections are critical in helping inmates reintegrate into society after release and lowering the risk of reoffending.

Remote video visitation (or soon-to-be available) allows loved ones to connect with inmates using video kiosks or tablets, thanks to a third-party service.

The benefits of this service include:

  • Increases inmate satisfaction.
  • Keeps inmates in regular contact with family and friends.
  • Reduces the need for in-person visit management by staff.
  • Provides revenue for the facility.
  • Helps prevent the spread of illnesses.
  • Limits the risk of contraband entering the jail during visits.

For more information, contact Claremont Jail at 909-399-5411, or scroll down for additional FAQs.

Frequently Asked Questions about Remote Video Visits


What is a video visit, and how do they work?

Who are the companies that facilitate video visits?


 

 

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Claremont Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.


 

 

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

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