Auburn Jail

To search for an inmate in the Auburn Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 530-745-8500 for the information you are looking for. You can also look up a list of criminal courts for Placer County and every other county in California.

Auburn Jail Inmate Search

The Auburn Jail maintains an average of 646 offenders in custody on any given day. The Auburn Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Placer County law enforcement agencies arrest and detain approximately 22,580 offenders.

How Do You Visit an Inmate in the Auburn Jail? What is the Schedule?

Auburn Jail INMATE VIDEO VISITATION SCHEDULE (at the jail and remote from home)

2775 Richardson Drive
Auburn, CA 95603
530-745-8500

• To know your inmate's allowed visitation times (see overall schedule times in the grid below), first confirm your inmate's housing location.  Download the most recent 'Inmate In Custody Report' to verify location and visitation times. 
• All visits are done by video and can take place either at the jail using their terminals (address above), or from your home using your computer.
  
• Inmates are allowed two free 'at the jail' visits per week. Remote visits have a fee.
• All visitors must check in a minimum of 30 minutes prior to the visit start time.
• Visitors under the age of 18 must be accompanied by a responsible adult.
• Visitors must present a state or federal government picture ID.
• Inmates are limited to the following maximum visitors at the Auburn Jail:
  Two adults and one minor child.
  One adult and two minor children.
  No more than three visitors per inmate, per visit.

• You cannot visit an inmate if any one of the following apply:
  - You have been convicted of a felony and served time in state prison. It is a felony to be on jail grounds without written consent from the commander (Penal Code 4571).
  - You have a No Contact Restraining Order involving the inmate you wish to visit.

Auburn Jail uses IC Solutions for their Remote Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

• Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
• Select your Inmate.
• Fund your account using either a Visa, Mastercard credit or debit card.
• Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

• The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•    You must check-in 15 minutes prior to the scheduled visit.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Auburn Jail can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

Auburn Jail uses IC Solutions for their Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

• Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
• Select your Inmate.
• Fund your account using either a Visa, Mastercard credit or debit card.
• Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

• The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•    You must check-in 15 minutes prior to the scheduled visit.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Auburn Jail can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Auburn Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 530-745-8500 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Auburn Jail?

Auburn Jail INMATE VIDEO VISITATION SCHEDULE (at the jail and remote from home)

2775 Richardson Drive
Auburn, CA 95603
530-745-8500

• To know your inmate's allowed visitation times (see overall schedule times in the grid below), first confirm your inmate's housing location.  Download the most recent 'Inmate In Custody Report' to verify location and visitation times. 
• All visits are done by video and can take place either at the jail using their terminals (address above), or from your home using your computer.
  
• Inmates are allowed two free 'at the jail' visits per week. Remote visits have a fee.
• All visitors must check in a minimum of 30 minutes prior to the visit start time.
• Visitors under the age of 18 must be accompanied by a responsible adult.
• Visitors must present a state or federal government picture ID.
• Inmates are limited to the following maximum visitors at the Auburn Jail:
  Two adults and one minor child.
  One adult and two minor children.
  No more than three visitors per inmate, per visit.

• You cannot visit an inmate if any one of the following apply:
  - You have been convicted of a felony and served time in state prison. It is a felony to be on jail grounds without written consent from the commander (Penal Code 4571).
  - You have a No Contact Restraining Order involving the inmate you wish to visit.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Auburn Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 530-745-8500 for further assistance.

How Do You Deposit Money for an Inmate in the Auburn Jail?

There are multiple ways to add money to an inmate's account at Auburn Jail, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

Depositing Money in an Inmate's Commissary Account at Auburn Jail

Whatever cash the inmate has on their person when booked into the facility will automatically deposited and credited to their account. When released any money left in the account will be returned to them in the form of a check from the Sheriff's Department or the Auburn Jail Trust Account. There may be circumstances where the inmate can give permission to have his money released to a family member or friend.

Option 1 - Dropping Money at the Jail

• Bring money to the jail in person. 
• Either the jail personnel will process the Inmate Account payment or you will use a self-serve kiosk in the lobby that accepts cash, debit or credit cards.

Option 2 - Mail the Inmate Deposit to the Jail

• Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person.
• Never send cash. Always send a Money Order or Cashier's Check from the US Post Office, a reputable bank or Western Union.
• Make the Money Order out to the Placer County Sheriff and put their name and Inmate ID# in memo section of the Money Order.

Mail to:
2775 Richardson Drive
Auburn, CA 95603

Failure to do this properly will delay your inmate getting their account credited and may require you to have to resubmit a second money order.
Call 530-745-8500 to ask any questions about this.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Auburn Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 530-745-8500 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Auburn Jail?

How Do Inmates in Auburn Jail Make Phone Calls?

To receive phone calls from inmates in Placer County, or to assist them in making phone calls to other people, follow these steps:

• Auburn Jail uses the services of IC Solutions.
• 
• Register with them online or call them at 888-506-8407. 
• Agents are available 24 hours a day, and speak both English & Spanish.
• Services for Placer County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Placer County.
• Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Placer County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Auburn Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 530-745-8500 for further assistance.

How do I Mail an Inmate in the Auburn Jail, and what can I send them?

Auburn Jail Inmate Mail Guidelines

Postcards
The Auburn Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Auburn Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate Name & Jail ID#
Auburn Jail
2775 Richardson Drive
Auburn, CA 95603

Legal Mail

Send all Legal Mail to this Address:
Inmate Name & Jail ID#
Auburn Jail
2775 Richardson Drive
Auburn, CA 95603

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Auburn Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Auburn Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate Name & Jail ID#
Auburn Jail
2775 Richardson Drive
Auburn, CA 95603

Auburn Jail Inmate Mail Guidelines

Postcards
The Auburn Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Auburn Jail also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate Name & Jail ID#
Auburn Jail
2775 Richardson Drive
Auburn, CA 95603

Legal Mail

Send all legal Mail to this Address:
Inmate Name & Jail ID#
Auburn Jail
2775 Richardson Drive
Auburn, CA 95603

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Auburn Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Auburn Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate Name & Jail ID#
Auburn Jail
2775 Richardson Drive
Auburn, CA 95603

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Auburn Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 530-745-8500 for further assistance.

Can I purchase Commissary Online for an Inmate in the Auburn Jail, and what can I purchase?

Auburn Jail contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select California.
3. Select Auburn Jail.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Auburn Jail staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Auburn Jail's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send a Carepack Commissary Package Directly to an Inmate in Placer County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Auburn Jail follow these steps:

• Select California, then select Auburn Jail, and then select the 'Send a Package Order' option.
• Register and create an account with Access Securepak, for Placer County.
• 
• Choose the inmate and the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Placer County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Auburn Jail check out our Commissary Instructions Page for Placer County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Auburn Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 530-745-8500 for further assistance.

How Can I Communicate with an Inmate in the Auburn Jail using an Online Messaging Service?

Auburn Jail allows Secure Messaging using a third-party service call Access Corrections.

They are the same company that facilitate Secure Deposits and Securepaks, so if you are already registered with them, then you are already approved to send Secure Messages to your inmate.

Register/Log in here.

After Registering/Logging In:

1.     You choose Auburn Jail.
2.    You Search for your inmate by typing in his last name. You can further narrow your search by adding his first name and/or Inmate ID.
3.    You add a credit or debit card.
4.    You buy a message plan (plans and prices vary), or buy credits. One credit costs $0.01.
5.    You select the option for your inmate to be able use the credits which you purchase, to message back to you... Or not.
6.    Auburn Jail charges a fee for each message sent or received.

Important Things to Know

 - Access Corrections has an iphone app and an android app for using their services.
 - ALL of your correspondence will be monitored by the jail. 
 - Do NOT write anything you wouldn’t want repeated in court.
 - Rates vary and are always subject to change.
 - Inmates can write you back ONLY if you select that option.
 - You CAN send photos up to 32MB in file size. Subject to change.
 - You CAN have unlimited credits on your account but are limited in the amount of each credit purchase.
 - You may NOT type or send emoticons.
 - You may NOT copy and paste text. Type directly.
 - You may NOT type profanities, violence or characters not approved. 
 - Due to messages having to be reviewed first, allow up to five days for a message to be delivered.
 - You may NOT transfer credits to another email.

Phone: 866-345-1884

Email:  customerservice@accesscorrections.com
FAQ
Contact Page
iphone app
Android app

How Do Inmates in Auburn Jail Make Phone Calls?

To receive phone calls from inmates in Placer County, or to assist them in making phone calls to other people, follow these steps:

• Auburn Jail uses the services of IC Solutions.
• 
• Register with them online or call them at 888-506-8407. 
• Agents are available 24 hours a day, and speak both English & Spanish.
• Services for Placer County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Placer County.
• Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Placer County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Auburn Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 530-745-8500 for further assistance.

Do Inmates in the Auburn Jail have Access to Tablets or Computers?

Auburn Jail allows inmates access to tablets to use for the services provided by 'gettingout'.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Auburn Jail, such as:

• Music
• Books
• Games
• Education
• News
• Radio
• Television
• Read mail and messages
• Video visits

-  Free services are already available for use on the device at Auburn Jail.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Auburn Jail Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.

Game Center:

30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)

Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)

Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)

Unlimited eBooks:

Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)

Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)

Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)

Streaming Music:

Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)

Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)

Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)

Newsfeed

Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)

Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)

Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)

Same Day Subscription Services

Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)

Unlimited eBooks: $0.25, (Total = 0.25)

Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)

FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)

All Subscription and message credit pricing is subject to state and local taxes. 

Replacement Components - should your inmate break it...

Tablet: $249.99 per each

Charger: $8.99 per each

Earbuds: $2.99 per each

How Inmates Can Use a Tablet to Access Services at Auburn Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Auburn Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Auburn Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 530-745-8500 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Placer County?