Address:
450 Bauchet Street
Los Angeles, CA 90012
Phone:
213-893-5100
The Twin Towers Correctional Facility believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.
One way that Twin Towers Correctional Facility is able to accomplish this (or soon will be) is with remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and a third-party service that specializes in this.
The benefits of video visitation are:
For more information on video visits, call the facility at 213-893-5100 or scroll down for a complete section of Frequently Asked Questions and Answers.
All visits must be made online with GTL
No registration and no appointment = No Visit
Using the GTL Online App to first register, then selecting an inmate and then making an appointment can be confusing, so if you are having trouble call the Inmate Video Visitation System Help Desk at 213-680-4887 (Monday thru Friday) between 7:00AM and 2:00PM. That said, if you follow the instructions that follow each step of the registration process, it's quite simple.
For those who prefer to ask questions using email.
VISITATION SCHEDULE
DAY | TIME |
MONDAY | 9:30AM – 3:45PM 5:30PM - 6:00PM |
TUESDAY | 9:30AM – 3:45PM 5:30PM - 6:00PM |
SATURDAY | 7:30AM – 10:45AM 12:30PM – 3:45PM |
SUNDAY | 7:30AM – 10:45AM 12:30PM – 3:45PM |
HOLIDAYS** | 7:30AM – 10:45AM 12:30PM – 3:45PM |
** Holidays are: New Year’s Day, Memorial Day, Independence Day (the 4th of July), Labor Day, Thanksgiving Day, and Christmas Day. NOTE: Holiday visits are subject to change.
Attorneys and Clergy Visitation
VISITATION RULES - Read them all. Failure to follow these may result in not getting a visit.... and you wasting a day.
What is a video visit, and how do they work?
Who are the companies that facilitate video visits?
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Twin Towers Correctional Facility money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.