Twin Towers Correctional Facility Remote Inmate Video Visits

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Twin Towers Correctional Facility

Address:
450 Bauchet Street
Los Angeles, CA 90012

Phone:

213-893-5100

Schedule a Video Visit with an Inmate at the Twin Towers Correctional Facility

The Twin Towers Correctional Facility believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Twin Towers Correctional Facility is able to accomplish this (or soon will be) is with remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and a third-party service that specializes in this.

The benefits of video visitation are:

  • It keeps inmates happy.
  • Allows the inmates to stay in touch with friends, family and children.
  • It saves on staff time, thus money.
  • Allows the jail to partake in a revenue share.
  • Keeps viruses from spreading.
  • Keeps contraband from entering the facility.

For more information on video visits, call the facility at 213-893-5100 or scroll down for a complete section of Frequently Asked Questions and Answers.

Visiting with an Inmate at the Twin Towers Correctional Facility

Twin Towers Correctional Facility Visitation Page - Find the Schedules, Rules, Policies and Guidelines below

Twin Towers Correctional Facility Inmate Visitation Schedule and Visitation Rules

All visits must be made online with GTL
No registration and no appointment = No Visit

Using the GTL Online App to first register, then selecting an inmate and then making an appointment can be confusing, so if you are having trouble call the Inmate Video Visitation System Help Desk at 213-680-4887 (Monday thru Friday) between 7:00AM and 2:00PM. That said, if you follow the instructions that follow each step of the registration process, it's quite simple.

For those who prefer to ask questions using email.

     VISITATION SCHEDULE

  • Each inmate is allowed one 30 minute visit per scheduled visiting day, twice per week with a maximum of two persons at a time. Each child counts as one (1) person as well.
  • Due to COVID restrictions, this may be limited to one adult and one child per visit. Call 213-680-4887 (Monday thru Friday) between 7:00AM and 2:00PM to confirm.
  • Arrive at least one hour before your scheduled visit.
  • IMPORTANT: Because of the large number of people that arrive to visit, you may want to plan on arriving at least one hour ahead of your scheduled visit time!
  • Because visiting hours are subject to change without notice, it is a good idea to call the visitor’s line prior to making a visit. The best number to call for this is 213-473-6080.
  • Bring your confirmation number/receipt and a valid, government-issued photo ID.
  • Visits take place at the Twin Towers Visitation Center
    450 Bauchet Street - Los Angeles, CA 90012
DAY TIME
MONDAY 9:30AM – 3:45PM
5:30PM - 6:00PM
TUESDAY 9:30AM – 3:45PM
5:30PM - 6:00PM
SATURDAY 7:30AM – 10:45AM
12:30PM – 3:45PM
SUNDAY 7:30AM – 10:45AM
12:30PM – 3:45PM
HOLIDAYS** 7:30AM – 10:45AM
12:30PM – 3:45PM

** Holidays are: New Year’s Day, Memorial Day, Independence Day (the 4th of July), Labor Day, Thanksgiving Day, and Christmas Day. NOTE: Holiday visits are subject to change.

Attorneys and Clergy Visitation

  • Attorneys may visit inmates at the Twin Towers Correctional Facility Monday - Friday from 8:00AM to 7:00PM, or outside of those hours with prior approval from the Watch Commander.  
  • Clergy members may make their own arrangements with the Chaplain’s office by calling 323-526-5390. Clergy can visit any time, 24 hours a day.

     VISITATION RULES - Read them all. Failure to follow these may result in not getting a visit.... and you wasting a day.

  • All visits must be scheduled in advanced. There will be no walk-in appointments allowed nor scheduled at Twin Towers Correctional Facility.
  • All Visits to the Twin Towers Correctional Facility are arranged on a first-come, first-served basis.
  • The absolute minimum time you should plan on, from arriving to leaving from the visit, is approximately three (3) hours.
  • You must have proof of vaccine, proof of a recent (3 days) COVID test, or have proof of recovery in order to visit. 
  • You must have a California state or US government issued ID card.
  • Visitors must wear a mask at all times and maintain at least six feet of distance.
  • Only one adult visitor or one adult with one child will be allowed at a time. (Note: During normal visitation, up to three visitors - which includes three children - are allowed per inmate. This may change once the pandemic panic is over). Call 213-680-4887 or 661-295-8074 to confirm prior to leaving for your visit.
  • If you are a convicted felon or currently on parole or probation, you need a preapproval to visit. Fill out and submit this form, and you can expect to receive a letter within about a month granting or denying permission.
  • Minors under 16 must be accompanied by a parent or legal guardian. However, an inmate’s minor children between 12 and 16 may be able to visit without an adult with the prior approval of the facility unit commander.
  • Appropriate paperwork is required of children as proof of status, including guardianship or emancipation.
  • Children must show some form of a photo ID and remain closely supervised at all times.
  • Personal belongings should be left behind or will be stored in lockers. Strictly prohibited items include cell phones/electronic devices/cameras, tobacco products, waterless hand sanitizers containing alcohol, medications (including homeopathic) hygiene products, stationery, carabiner shackle tools, plastics of all kinds.
  • Do not arrive under the influence of alcohol or drugs (or with contraband in your possession) or you may be subject to arrest.
  • Persons causing a disruption will be ejected from the visitation area
  • There is also a strictly enforced dress code for visitors at the Twin Towers Correctional Facility. The following may deny you entry:
     - Revealing clothing, such as strapless and midriff-baring tops, see-through material or display of cleavage
     - Skirts, shorts or dresses that are higher than mid-thigh
     - Gang-affiliated clothes and accessories
     - Bare feet
     - Swimsuits
     - Bare torsos or muscle/sleeveless shirts
     - Clothing with graphics depicting nudity, violence, drugs or gang themes
    .

Frequently Asked Questions about Remote Video Visits


What is a video visit, and how do they work?

Who are the companies that facilitate video visits?


 

 

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Twin Towers Correctional Facility money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.


 

 

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

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