Pitchess Detention Center North, CA Video Visitation

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Pitchess Detention Center North

Address:
29320 The Old Road
Castaic, CA 91384
Phone:
213-473-6100

Frequently Asked Questions

Schedule a Video Visit with an Inmate at the Pitchess Detention Center North

The Pitchess Detention Center North believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Pitchess Detention Center North is able to accomplish this (or soon will be) is with remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and a third-party service that specializes in this.

The benefits of video visitation are:

It keeps inmates happy.
Allows the inmates to stay in touch with friends, family and children.
It saves on staff time, thus money.
Allows the jail to partake in a revenue share.
Keeps viruses from spreading.
Keeps contraband from entering the facility.

For more information on video visits, call the facility at 213-473-6100 or scroll down for a complete section of Frequently Asked Questions and Answers.

Visiting with an Inmate at the Pitchess Detention Center North

Pitchess Detention Center North Visitation Page - Find the Schedules, Rules, Policies and Guidelines below

Pitchess Detention Center North, also known as 'The Wayside Jail', Inmate Visitation Schedule and Visitation Rules

All visits must be made online with GTL
No registration and no appointment = No Visit

Using the GTL Online App to first register, then selecting an inmate and then making an appointment can be confusing, so if you are having trouble call the Inmate Video Visitation System Help Desk at 213-680-4887 (Monday thru Friday) between 7:00AM and 2:00PM. That said, if you follow the instructions that follow each step of the registration process, it's quite simple.

For those who prefer to ask questions using email.

VISITATION SCHEDULE

Each inmate is allowed one 30-minute visits per weekend.
Arrive at least one hour before your scheduled visit.
IMPORTANT: Because of the thousands of people that arrive to visit every day, you may want to plan on arriving several hours ahead of your scheduled visit time!
Because visiting hours are subject to change without notice, it is a good idea to call the visitor’s line prior to making a visit. The best number to call for this is 661-295-8074.
Bring your confirmation number/receipt and a valid, government-issued photo ID.
Visits take place at the Pitchess Detention Main Visitation Center.
29320 The Old Road - Castaic, CA

DAY	TIME
SATURDAY	8:00AM - 2:00PM
SUNDAY	8:00AM - 2:00PM
HOLIDAYS**	8:00AM - 2:00PM

** Holidays are: New Year’s Day, Memorial Day, Independence Day (the 4th of July), Labor Day, Thanksgiving Day, and Christmas Day.

Attorneys and Clergy Visitation

Attorneys may visit inmates at the Pitchess Detention Facilities Monday - Friday from 9:00AM to 8:00PM, or outside of those hours with prior approval from the Watch Commander.
Attorneys may visit inmates at the North County Correctional Facility Monday - Thursday from 9:00AM to 8:00PM, or Fridays 11:00AM to 7:00PM.
Clergy members may make their own arrangements with the Wayside Chaplain’s office by calling 323-526-5390.

VISITATION RULES - Read them all. Failure to follow these may result in not getting a visit.. and you wasting a day.

All visits must be scheduled in advanced. There will be no walk-in appointments allowed nor scheduled at Pitchess Detention Center North.
All Visits to the Pitchess Detention Center North are arranged on a first-come, first-served basis.
All visitors must enter the Pitchess Detention Center North main gate and park in the visitor’s center parking lot. Visitors must then go to the 'visitor’s registration desk' where they will complete a 'request for visit' form. The form must include the inmate’s name, booking number and name of the visitor(s). After completing this step, visitors will be directed to the proper bus loading area and be transported to the Pitchess Detention Center North visitation area. The absolute minimum time you should plan on, from arriving to leaving from the visit is approximately four (4) hours.
You must have proof of vaccine, proof of a recent (3 days) COVID test, or have proof of recovery in order to visit.
You must have a California state or US government issued ID card.
Visitors must wear a mask at all times and maintain at least six feet of distance.
Only one adult visitor or one adult with one child will be allowed at a time. (Note: During normal visitation, up to three visitors - which includes three children - are allowed per inmate. This may change once the pandemic panic is over). Call 213-680-4887 or 661-295-8074 to confirm prior to leaving for your visit.
If you are a convicted felon or currently on parole or probation, you need a preapproval to visit. Fill out and submit this form, and you can expect to receive a letter within about a month granting or denying permission.
Minors 17 and under must be accompanied by a parent or legal guardian unless legally emancipated. Appropriate paperwork is required as proof of status, including guardianship or emancipation.
Children must show some form of a photo ID and remain closely supervised at all times.
Personal belongings should be left behind or will be stored in lockers. Strictly prohibited items include cell phones/electronic devices/cameras, tobacco products, waterless hand sanitizers containing alcohol, medications (including homeopathic) hygiene products, stationery, carabiner shackle tools, plastics of all kinds.
Do not arrive under the influence of alcohol or drugs (or with contraband in your possession) or you may be subject to arrest.
Persons causing a disruption will be ejected from the visitation area
There is also a strictly enforced dress code for visitors at the Pitchess Detention Center North. The following may deny you entry:
- Revealing clothing, such as strapless and midriff-baring tops, see-through material or display of cleavage
- Skirts, shorts or dresses that are higher than mid-thigh
- Gang-affiliated clothes and accessories
- Bare feet
- Swimsuits
- Bare torsos or muscle/sleeveless shirts
- Clothing with graphics depicting nudity, violence, drugs or gang themes

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Pitchess Detention Center North money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.