Norwalk Jail Remote Inmate Video Visits

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Norwalk Jail

Address:
12335 Civic Center Drive
Norwalk, CA 90650

Phone:

562-863-8711

Schedule a Video Visit with an Inmate at the Norwalk Jail

Norwalk Jail emphasizes the importance of keeping inmates connected to their loved ones. Strong family and friend relationships help inmates reintegrate successfully and lower the chances of reoffending.

To promote these relationships, Norwalk Jail offers (or will soon offer) remote video visitation. This service allows loved ones to connect with inmates through video kiosks or tablets provided by a third-party service.

Video visitation offers many benefits:

  • Increases inmate happiness.
  • Keeps inmates in contact with their family and friends.
  • Reduces staff time needed for in-person visits.
  • Brings in additional revenue for the facility.
  • Helps prevent the spread of viruses.
  • Limits the risk of contraband entering during visits.

For more details, contact Norwalk Jail at 562-863-8711, or scroll down for answers to frequently asked questions.

Frequently Asked Questions about Remote Video Visits


What is a video visit, and how do they work?

Who are the companies that facilitate video visits?


 

 

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Norwalk Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.


 

 

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

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