Located in Lakeport, Lake County, California, the Lake County Correctional Facility is a 297-bed facility. You can call them anytime for inmate information at 707-262-4240.
This facility handles offenders arrested for misdemeanors and felonies, who are brought here for booking and processing. Depending on their charges, inmates may remain in custody until they are either bonded out, released on recognizance, or held until their trial is completed.
The inmate search tool can be used to view the jail's roster and find out who is in custody.
Offenders sentenced to less than one year will serve their time at this jail, while those with longer sentences will be transferred to either the California State Prison System or the Federal Bureau of Prisons.
This page provides information on a range of inmate services, including the visitation schedule, inmate account funding, sending mail, phone calls, voicemail, emailing and texting, tablet rentals, bail bonds, and commissary purchases.
It’s a good idea to keep the inmate’s jail ID or booking number for future communication needs. If it’s not available online, call Lake County Correctional Facility at 707-262-4240 for further assistance.
Phone: 707-262-4240
Physical Address:
4913 Helbush Drive
Lakeport, CA 95453
Mailing Address (personal mail):
Inmate's Full Name & Inmate ID#
Lake County Correctional Facility
4913 Helbush Drive
Lakeport, CA 95453
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Inmate ID#
Lake County Correctional Facility
4913 Helbush Drive
Lakeport, CA 95453
Other Jails and Prisons
To search for an inmate in the Lake County Correctional Facility, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 707-262-4240 for the information you are looking for. You can also look up a list of criminal courts for Lake County and every other county in California.
Lake County Correctional Facility Inmate Search
The Lake County Correctional Facility maintains an average of 297 offenders in custody on any given day. The Lake County Correctional Facility has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Lake County law enforcement agencies arrest and detain approximately 6,740 offenders.
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The Lake County Correctional Facility, also known as the Hill Road Correctional Facility, covers 68,193 square feet. Holding up to 297 inmates, it houses offenders from Lake County and provides a full range of services for their entire incarceration. It is staffed and operated by the local Sheriff’s Office, and it functions as a small community on its own.
The low beige building extends to the sides and the back with both indoor and outdoor recreational facilities, a medical unit, food services, laundry, visitation areas, and educational opportunities.
Lake County Correctional Facility is also the central receiving area for all of those who are arrested in the county by Lake County Sheriff's Office, Clearlake Police Department, California Highway Patrol, Lakeport Police Department, and both state and federal law enforcement.
Bail and booking information is provided online, or by contacting the staff at 707-262-4240, and those who are still in the booking process may be in that process for several hours before they are able to qualify for bail so the information is updated frequently but not all arrests will appear.
There are several housing pods within the building, and each is designed for the specific needs of certain inmates, with some being minimum and medium security and others being maximum security.
Rules for visiting and contacting inmates who are in maximum security may vary from other housing pods, and they will have less freedom to move around the building or their own pod.
All inmates are permitted to both send and receive mail during incarceration, and all mail is sent to:
Inmate's Full Name & Inmate ID#
Lake County Correctional Facility
4913 Helbush Drive
Lakeport, CA 95453
... while any books, newspapers, or magazines are sent directly from the publisher. Polaroid photos, pornographic material, stamps or stickers, puzzles, scented letters, and other contraband are not permitted and will be removed before the remaining mail is delivered. A full return address and the full name of the sender must be visible on the envelope.
Telephones are also provided and can be found in each housing pod. Phones are active from 8am until 11:30pm each day and they can be funded for outgoing calls online.
Maximum security inmates may receive visitors only if scheduled in advance by calling 707-262-4240 ext. 6, during the week. All visits for any inmate are 30 minutes long and visits will occur on different days and times depending upon housing assignment. Each housing pod has 2 days of visits, with visits being between 8:30am and 10:30 am or 2:30pm and 3:30pm. It is necessary to check the schedule to confirm the appropriate visiting time. B pod and Booking are Monday and Friday, A, G, H, H Med, and I pod are Monday, Wednesday, and Thursday, C pod Monday and Thursday, D, E, and F pods are Tuesday and Friday.
When someone is arrested, they are taken to Lake County Correctional Facility for booking. This process includes identifying them, deciding on charges, and determining if they will be eligible for bail or held until court.
It's important to stay silent during this process, as any statements made may be used in court. Legal advice should be sought before speaking about the case.
The following steps make up the booking process at Lake County Correctional Facility:
The duration of booking can vary, taking between one and 48 hours. For more information on paying an arrestee’s bond, contact Lake County Correctional Facility at 707-262-4240.
After being arrested and booked into Lake County Correctional Facility in Lakeport, the arrestee's situation will proceed in one of three ways:
1. They may be released without bail and required to attend a court hearing.
2. They may be held in custody until their court date.
3. Bail can be posted for their release; call 707-262-4240 for the exact bail amount.
There are multiple ways to pay bail.
To get more information on the bail process in Lake County, California, visit the Lake County Correctional Facility Bail FAQ.
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How Do You Visit an Inmate in the Lake County Correctional Facility? What is the Schedule?
4913 Helbush Drive
Lakeport, CA 95453
707-262-4240
| INMATES | DAYS | TIMES |
| B Pod | Monday Friday |
2:30 to 3:30pm 8:30 to 10:30am |
| Booking | Monday Friday |
8:30 to 10:30am 2:30 to 3:30pm |
| A Pod | Monday Wednesday |
2:30 to 3:30pm 8:30 to 10:30am |
| Multi-Purpose | Monday Wednesday |
2:30 to 3:30pm 8:30 to 10:30am |
| C Pod | Monday Thursday |
8:30 to 10:30am 2:30 to 3:30pm |
| D Pod | Tuesday Friday |
2:30 to 3:30pm 8:30 to 10:30am |
| E Pod | Tuesday Friday |
8:30 to 10:30am 2:30 to 3:30pm |
| F Pod | Tuesday |
8:30 to 10:30am 2:30 to 3:30pm |
| F Pod | Friday | 8:30 to 10:30am 2:30 to 3:30pm |
| G, H, H MED and I Pods |
Monday | 8:30 to 10:30am 2:00 to 3:30pm |
| G, H, H MED and I Pods |
Wednesday | 8:30 to 10:30am 2:00 to 3:30pm |
| G, H, H MED and I Pods |
Thursday | 8:30 to 10:30am 2:00 to 3:30pm |
In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1. Using your personal computer.
2. Using the IC Solutions iphone or Android app.
3. Using the IC Solutions visitation kiosk in the jail lobby.
How it Works
Register or Log in here.
Registering and Scheduling Video Visits Instructions
'Understanding IC Solutions Video Visits' Instructions
Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app
Cost of a Remote Video Visit
Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
• Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
• All visits are subject to monitoring and recording.
• All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
• You must check-in 15 minutes prior to the scheduled visit.
• Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
• Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
• Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
• Clothing must cover all private/sensitive body areas.
• The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
• Lake County Correctional Facility can disconnect, deny, change, or cancel a visit at any time.
• Internet connectivity issues during offsite visits will NOT be refunded.
• Each visitation session will show a timer to display elapsed time.
• After your visit has ended your connection will be terminated automatically.
In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1. Using your personal computer.
2. Using the IC Solutions iphone or Android app.
3. Using the IC Solutions visitation kiosk in the jail lobby.
How it Works
Register or Log in here.
Registering and Scheduling Video Visits Instructions
'Understanding IC Solutions Video Visits' Instructions
Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app
Cost of a Remote Video Visit
Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
• Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
• All visits are subject to monitoring and recording.
• All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
• You must check-in 15 minutes prior to the scheduled visit.
• Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
• Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
• Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
• Clothing must cover all private/sensitive body areas.
• The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
• Lake County Correctional Facility can disconnect, deny, change, or cancel a visit at any time.
• Internet connectivity issues during offsite visits will NOT be refunded.
• Each visitation session will show a timer to display elapsed time.
• After your visit has ended your connection will be terminated automatically.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lake County Correctional Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 707-262-4240 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Lake County Correctional Facility?
In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1. Using your personal computer.
2. Using the IC Solutions iphone or Android app.
3. Using the IC Solutions visitation kiosk in the jail lobby.
How it Works
Register or Log in here.
Registering and Scheduling Video Visits Instructions
'Understanding IC Solutions Video Visits' Instructions
Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app
Cost of a Remote Video Visit
Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
• Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
• All visits are subject to monitoring and recording.
• All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
• You must check-in 15 minutes prior to the scheduled visit.
• Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
• Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
• Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
• Clothing must cover all private/sensitive body areas.
• The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
• Lake County Correctional Facility can disconnect, deny, change, or cancel a visit at any time.
• Internet connectivity issues during offsite visits will NOT be refunded.
• Each visitation session will show a timer to display elapsed time.
• After your visit has ended your connection will be terminated automatically.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lake County Correctional Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 707-262-4240 for further assistance.
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How Do You Deposit Money for an Inmate in the Lake County Correctional Facility?
1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.
Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132
Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.
5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.
Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages
Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.
To send commissary money to an inmate in Lake County Correctional Facility follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Lake County Correctional Facility.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lake County Correctional Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 707-262-4240 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Lake County Correctional Facility?
To receive phone calls from inmates in Lake County, or to assist them in making phone calls to other people, follow these steps:
Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.
For all the information regarding phone calls with Lake County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lake County Correctional Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 707-262-4240 for further assistance.
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How do I Mail an Inmate in the Lake County Correctional Facility, and what can I send them?
Postcards
The Lake County Correctional Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Lake County Correctional Facility also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Lake County Correctional Facility
4913 Helbush Drive
Lakeport, CA 95453
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Lake County Correctional Facility
4913 Helbush Drive
Lakeport, CA 95453
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Lake County Correctional Facility allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Lake County Correctional Facility standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Lake County Correctional Facility
4913 Helbush Drive
Lakeport, CA 95453
For inmates receiving mail in the Lake County Correctional Facility there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Lake County Correctional Facility:
Inmate's Full Name & Inmate ID#
Lake County Correctional Facility
4913 Helbush Drive
Lakeport, CA 95453
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lake County Correctional Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 707-262-4240 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Lake County Correctional Facility, and what can I purchase?
To send commissary money to an inmate in Lake County Correctional Facility follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Lake County Correctional Facility.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lake County Correctional Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 707-262-4240 for further assistance.
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How Can I Communicate with an Inmate in the Lake County Correctional Facility using an Online Messaging Service?
Lake County Correctional Facility contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Lake County Correctional Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
Watch this video on how to send a message.
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
Watch this video on how to upload a photo.
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
To receive phone calls from inmates in Lake County, or to assist them in making phone calls to other people, follow these steps:
Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.
For all the information regarding phone calls with Lake County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lake County Correctional Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 707-262-4240 for further assistance.
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Do Inmates in the Lake County Correctional Facility have Access to Tablets or Computers?
The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Lake County Correctional Facility, such as:
- Free services are already available for use on the device at Lake County Correctional Facility.
- Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
- Lake County Correctional Facility Inmates will then be able to purchase subscription services and premium content to enjoy.
What Does a Tablet Cost?
To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.
Game Center:
30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)
Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)
Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)
Unlimited eBooks:
Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)
Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)
Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)
Streaming Music:
Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)
Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)
Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)
Newsfeed
Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)
Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)
Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)
Same Day Subscription Services
Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)
Unlimited eBooks: $0.25, (Total = 0.25)
Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)
FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)
All Subscription and message credit pricing is subject to state and local taxes.
Replacement Components - should your inmate break it...
Tablet: $249.99 per each
Charger: $8.99 per each
Earbuds: $2.99 per each
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your Lake County Correctional Facility inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Lake County Correctional Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 707-262-4240 for further assistance.
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What are the other City and County Jails in Lake County?
What are the other Jails in the Neighboring Counties surrounding Lake County?
This facility, known as "Lake County Correctional Facility" is also known as Lake County Jail & Detention, Lake County Jail & Correctional Facility , Lake County Jail & Correctional Facility , California, Lake.
