Marsh Creek Detention Facility, CA Video Visitation

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Marsh Creek Detention Facility

Address:
12000 Marsh Creek Road
Clayton, CA 94517
Phone:
925-646-5700

Frequently Asked Questions

Schedule a Video Visit with an Inmate at the Marsh Creek Detention Facility

Marsh Creek Detention Facility values maintaining close contact between inmates and their loved ones. Family and friend connections are critical in helping inmates reintegrate into society after release and lowering the risk of reoffending.

Remote video visitation (or soon-to-be available) allows loved ones to connect with inmates using video kiosks or tablets, thanks to a third-party service.

The benefits of this service include:

Increases inmate satisfaction.
Keeps inmates in regular contact with family and friends.
Reduces the need for in-person visit management by staff.
Provides revenue for the facility.
Helps prevent the spread of illnesses.
Limits the risk of contraband entering the jail during visits.

For more information, contact Marsh Creek Detention Facility at 925-646-5700, or scroll down for additional FAQs.

Marsh Creek Detention Facility INMATE VISITATION SCHEDULE & GUIDELINES

12000 Marsh Creek Road
Clayton, CA 94517
925-646-5700

Confirm that your inmate is in the jail and able to receive visits.
If possible, call 925-646-5700 at least 24 hours before the day you want to visit to schedule a visit, however you can schedule a visit same day, but it may take some time to process your request.
Up to three visitors may visit an inmate at one time, and all visitors must be scheduled and at the facility no later than 30 minutes prior to the end of any visiting block.
Each visit will be for 45 minutes.
Each inmate is allowed two visits per week. This is subject to change.
Each adult visitor will complete a visitors form before registering for the visit.
The registration must be complete, legible and include the following:
Visitor’s name
Visitor’s address
Visitor’s date of birth
Driver’s license number
Inmate Name and Booking Number
Visitor’s relationship to inmate
Parents and/or guardians of minor children will be required to provide a birth certificate or proof of guardianship of minor children during processing of the initial visit.

DAYS	TIMES
SATURDAY	1:00PM, 2:00PM
SUNDAY	1:00PM, 2:00PM

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Marsh Creek Detention Facility money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.