Jefferson County Detention Center

To search for an inmate in the Jefferson County Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 870-541-4620 for the information you are looking for. You can also look up an offender's Jefferson County Criminal Court Case or any other case in the state of Arkansas. 

Jefferson County Detention Center Inmate Search

The Jefferson County Detention Center maintains an average of 315 offenders in custody on any given day. The Jefferson County Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Jefferson County law enforcement agencies arrest and detain approximately 8,040 offenders.

The following charts of Jefferson County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Jefferson County Corrections Department, the state of Arkansas Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Jefferson County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Jefferson County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

How Do You Visit an Inmate in the Jefferson County Detention Center? What is the Schedule?

Jefferson County Detention Center Inmate on-site Video Visitation

300 East 2nd Avenue
Pine Bluff, AR 71601
870-541-4620

• First, you must register with Homewav Communications online.
  
• This requires uploaded a recent photo and a copy of your valid, government issued photo ID.
• Once you do this, you can choose Jefferson County Detention Center, choose your inmate and then schedule a time.

ON SITE VISITATION SCHEDULE

Jefferson County Detention Center Inmate Remote Video Visitation

300 East 2nd Avenue
Pine Bluff, AR 71601
870-541-4620

• First, you must register with Homewav Communications online.
  
• This requires uploaded a recent photo and a copy of your valid, government issued photo ID.
• Once you do this, you can choose Jefferson County Detention Center, choose your inmate and then schedule a time.

REMOTE VISITATION SCHEDULE

The Jefferson County Detention Center uses Homewav for all Video Visitation services.

The information below provides complete instructions regarding:

Visiting Hours and Visitation Schedule,
Visitation Rules,
Application & Registration
Inmate Video Visits, and
Jail Visitation Process for the Jefferson County Detention Center

Jefferson County Detention Center uses HomeWAV for Inmate Video Visitation. 

Off-site remote visits are simple and convenient for both inmates and you. 
Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.
HomeWAV is compatible with both Apple iOS and Android.
HomeWAV is compatible with most major browsers on either PC or Mac computers, but works best with Google Chrome.

Following these instructions exactly will enhance your chances of having trouble-free visits.

How Much does Homewav Cost?

Jefferson County Detention Center charges $0.50 cents per minute for video visitation and $1.00 for each video message.  

There is NO minimum talk time. Each ‘call’ can be as short as one minute.

In addition, there is a $1.00 fee for any purchase. All “Talk to me Funds” can only be used between the inmate and the visitor who owns the account.

How does HomeWAV video visitation work?

1.  Sign Up Here.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Then you just wait for the inmate to call

How Do I add Funds to my account?

1. Once you are logged in, click “Add Talk to Me Funds
2. Type in the amount of dollars you want to add to your account.
3. Click “Update” 
4. Choose a way to pay (Credit, debit, or prepaid card.)

Can I use HomeWAV on my smartphone or tablet?

Yes, however your HomeWAV account must be first set up online from a computer. 

Once you have added funds to your account, you will need to install the Homewav app onto your phone or tablet.

To receive calls you must log in through the app and wait for the inmate to initiate the call. 

You cannot add funds or make any changes to your account information through the app. These options are only available through the website. 

The app should be solely used for video visitation.

What are the minimum PC requirements?

1. A computer with Windows Operating System. (Note: HomeWAV works best with Chrome.)
2. Speakers or Headphones
3. Camera and microphone

Can I use HomeWAV from the jail lobby if I don’t have a computer?

Yes, Jefferson County Detention Center has a HomeWAV kiosk in their lobby for you to use if you don’t have a computer or smartphone, however due to COVID issues you may be temporarily prohibited entrance into their lobby. 

How does the Inmate Know I am Logged in and Ready to Visit?

1.    Make sure there are funds in your account and that you are marked as “appear online”.
2.    The moment you log in, the HomeWAV screen at the facility will light up green and display the inmates name. This informs the inmate that they have a visitor that is now logged on. 
3.    Once the inmate sees the notification, he or she will initiate the call.
4.    When the inmate initiates the call, a ringing sound will take place and a pop-up box will appear, asking you if you want to accept the call.

Can I transfer funds from one inmate to another?

If you have multiple inmates and would like to transfer your funds to a different inmate, please call HomeWAV at 314-764-2872 or email support@homewav.com and include the following information:
1.    Homewav account holder’s name.
2.    The number of minutes to be transferred.
3.    Facility Name.
4.    From which inmate to who do you want to transfer funds.

How do I get a refund on leftover funds?

Email HomeWAV at refunds@homewav.com with your refund request. 
REFUNDS are subject to a $7.50 processing fee.  *Note* refund requests must be sent from the email address of the registered visitor.

How can I contact HomeWAV if I’m having any problems?

HomeWAV Visitor Support is available 7 days a week during the following hours:

Monday – Friday 
9:00AM to 6:00PM EST

Saturday – Sunday 
8:00AM to 6:00PM EST

HomeWAV Customer Service: Call 314-764-2872, or toll free 844-394-6639.

HomeWAV Video Tutorials

HomeWAV Frequently Asked Questions

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jefferson County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-541-4620 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Jefferson County Detention Center?

Jefferson County Detention Center Inmate on-site Video Visitation

300 East 2nd Avenue
Pine Bluff, AR 71601
870-541-4620

• First, you must register with Homewav Communications online.
  
• This requires uploaded a recent photo and a copy of your valid, government issued photo ID.
• Once you do this, you can choose Jefferson County Detention Center, choose your inmate and then schedule a time.

ON SITE VISITATION SCHEDULE

Jefferson County Detention Center Inmate Remote Video Visitation

300 East 2nd Avenue
Pine Bluff, AR 71601
870-541-4620

• First, you must register with Homewav Communications online.
  
• This requires uploaded a recent photo and a copy of your valid, government issued photo ID.
• Once you do this, you can choose Jefferson County Detention Center, choose your inmate and then schedule a time.

REMOTE VISITATION SCHEDULE

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jefferson County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-541-4620 for further assistance.

How Do You Deposit Money for an Inmate in the Jefferson County Detention Center?

There are three choices for putting money on an inmate's books:

Choice 1 - Dropping Money at the Jail

Bring money to the jail in person. 

Choice 2 - Deposit Inmate Money Online

Choice 3 - Mail the Inmate Deposit to the Jail

How to Purchase Commissary for an Inmate in Jefferson County Detention Center

To purchase commissary for an inmate in Jefferson County follow these instructions:

• Go to Tiger Services Online.
  
• Choose Arkansas.
• Select Jefferson County Detention Center.
• Click on 'Order Commissary'.
• Select your inmate.
• Enter your billing information.
• Follow the rest of the instructions for Jefferson County Detention Center to complete your transaction.

For more detailed information on Ordering Commissary, Depositing Money, Setting up Phone & Visitation Accounts; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Commissary Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jefferson County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-541-4620 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Jefferson County Detention Center?

How Do Inmates in Jefferson County Detention Center Make Phone Calls?

To receive phone calls from inmates in Jefferson County, or to assist them in making phone calls to other people, follow these steps:

• Jefferson County Detention Center uses the services of HOMEWAV.
• 
• Register with them online or call them at 844-394-6639. 
• Agents are available from 8:00 AM - 5:00 PM CST, 7 days a week, 365 days a year, and speak both English & Spanish.
• Services for Jefferson County inmates and their families and friends include Collect Calling, PIN Debits or Purchasing Calling Cards.

For all the information regarding phone calls with Jefferson County inmates; rules, policies, phone calling times, video, messaging, time limits and more, visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jefferson County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-541-4620 for further assistance.

How do I Mail an Inmate in the Jefferson County Detention Center, and what can I send them?

Jefferson County Detention Center Inmate Mail Guidelines

Postcards
The Jefferson County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Jefferson County Detention Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Jefferson County Adult Detention Center, AR
P.O. Box 247
Phoenix, MD 21131

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Jefferson County Detention Center
300 East 2nd Avenue
Pine Bluff, AR 71601

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Jefferson County Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Jefferson County Detention Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Jefferson County Detention Center
300 East 2nd Avenue
Pine Bluff, AR 71601

TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.

Here’s how it works for Jefferson County Detention Center:
1.    All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Jefferson County Detention Center Arkansas (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
2.    If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3.    An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will  use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4.    All digital files are then forwarded to the offender’s assigned prison.
5.    Jefferson County Detention Center mailroom prints approved pages and delivers them to the inmate.

IMPORTANT NOTES:

• TextBehind does not deliver any mail to the inmate directly, nor do they guarantee delivery of your letters to the inmates by the courier, jail or prison staff. Once they process your mail and ship them out on your behalf, they are out of the loop entirely. However, at times they may offer to resend your letters under certain strict conditions as a courtesy. 
• Inmates do not receive any invites when you add them, and neither do they need to accept the use of TextBehind service. Once you add the inmate, you can create letters for them. 

Here’s what happens when TextBehind receives a letter from an inmate:

• Upon receiving, TextBehind staff open their letters, scan, and upload high-quality images to your TextBehind account as a complimentary service. You are not required to have any money or credits balance in your TextBehind account to receive inmate letters.
• Next, you will receive a text and email alert to notify you of any new incoming reply letters. At that time, you can log into the TextBehind website or mobile app and view letters in your CONTACTS >> Click on Conversation Icon. 

YOU NEED TO KNOW THIS...

• Inmates do require a stamp to send out their letters to TextBehind using Postal Service.
• The cash or credit balance from your TextBehind account will not be shared with inmates as a substitute for the stamps. 
• All letters printed and shipped by TextBehind nationwide to virtually any jail or prison facility are delivered to the jails/prisons by couriers such as the USPS or FedEx as their standard process.
• After the shipments, TextBehind has no control over the process.
• The delivery of your letters depends on couriers and prison staff taking necessary action on time.

IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts

** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Jefferson County Detention Center Arkansas (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jefferson County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-541-4620 for further assistance.

Can I purchase Commissary Online for an Inmate in the Jefferson County Detention Center, and what can I purchase?

How to Purchase Commissary for an Inmate in Jefferson County Detention Center

To purchase commissary for an inmate in Jefferson County follow these instructions:

• Go to Tiger Services Online.
  
• Choose Arkansas.
• Select Jefferson County Detention Center.
• Click on 'Order Commissary'.
• Select your inmate.
• Enter your billing information.
• Follow the rest of the instructions for Jefferson County Detention Center to complete your transaction.

For more detailed information on Ordering Commissary, Depositing Money, Setting up Phone & Visitation Accounts; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Commissary Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jefferson County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-541-4620 for further assistance.

How Can I Communicate with an Inmate in the Jefferson County Detention Center using an Online Messaging Service?

Friends and Family can leave Video Messages for Inmates using HomeWAV Video services.

The cost is $1.00 per message. In addition, there is a $1.00 fee for any purchase. 
How does HomeWAV video messaging (email) work?

1. Sign Up.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Send your video message.

How to Visit or Email an Inmate in Jefferson County Arkansas or visiting an inmate at the jail

To visit or email an inmate in Jefferson County follow these steps:

• In addition to visiting inmates at the jail, Jefferson County Detention Center uses a video visitation service called HomeWav.
  
• Register and Sign Up Here.
• Complete all steps of the registration process to get full access to Jefferson County Detention Center inmate communication services.
• Add ‘Talk to me Funds’ to your account using your credit or debit card.
• Then you just wait for your Jefferson County inmate to communicate.
  How do you add Funds to your account?
• Once you are logged in, click “Add Talk to Me Funds".
• Type in the amount of dollars you want to add to your account.
• Click “Update”.
• Choose a way to pay (Credit, debit, or prepaid card).

Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Jefferson County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday 
9:00AM to 6:00PM EST
Saturday – Sunday 
8:00AM to 6:00PM EST

NOTE: All communications between you and your inmate at Jefferson County Detention Center will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.

For full instructions on all the benefits of using Homewav to visit a Jefferson County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jefferson County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-541-4620 for further assistance.

Do Inmates in the Jefferson County Detention Center have Access to Tablets or Computers?

Jefferson County Detention Center now offers Homewav ComPAS™ (Portable Access System) tablets to their inmates.

 
Homewav is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Video Messages and Video Calls - Send and receive video messages and have video visits and calls with inmate.
• Job Search - Inmates have the ability to see what jobs are available when they are released.
• Education - Free educational platform and course catalog that provides thousands of educational resources, including GED courses.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here. 
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will recieve their tablet in 3-5 business days after you pay.

Questions:

• By phone - 314-764-2872
• By email - support@homewav.com

Jefferson County Detention Center now offers Homewav ComPAS™ (Portable Access System) tablets to their inmates.

 
Homewav is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for phone, visits, messages, education, self-help and entertainment.

• Register here. 

Questions:

• By phone - 314-764-2872
• By email - support@homewav.com

To learn more about Homewav tablets, the dozens of features, cost and how to get one delivered to your inmate, check out our Inmate Tablet page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jefferson County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 870-541-4620 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Jefferson County?