Address:
1270 West Silverlake Road
Tucson, AZ 85713
Phone:
520-351-8111
The Pima County Main Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.
One way that Pima County Main Jail is able to accomplish this is with GTL/Viapath remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and GTL.
The benefits of video visitation are:
For more information on GTL/Viapath video visits and video messages, call the facility at 520-351-8111 or scroll down for a complete section of Frequently Asked Questions and Answers.
Next Steps:
For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required.
All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or
7AM – 4PM MST Saturday – Sunday
Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.
VISITATION HOURS
Monday through Friday:
7:30 am - 11:00 am, 12:00 pm- 6:00 pm
Saturday and Sunday:
8:30 am - 11:00 am and 12:00 pm – 6:00 pm
Visitation is not available on Federal Holidays.
Both on-site and remote visitors will have to schedule their visits at least one to seven days in advance.
Visitations will be scheduled on a first come, first serve basis. We no longer accept same day walk-in visits.
All visitations are conducted via video.
VISITATION COSTS
Visits can be purchased as follows:
IMPORTANT INFORMATION
All on-site visitors are to report to the Main Jail Front Desk, located at 1270 W. Silverlake Road, Tucson, AZ
All on-site visitors must report to the Main Jail Front Desk at least 15 minutes prior to the scheduled visitation time.
All on-site visitors must have valid photo identification with date of birth and current address:
All visits will start and end at the scheduled times, regardless of arrival time.
Late arrival of 15 minutes or more will result in the cancellation of the visit.
Each inmate is allowed one 30 minute visit per calendar week.
Four visitors including children are allowed to visit the inmate during a visit.
All visitation is subject to unforeseen lock-down and other situations which may postpone or cancel all visitation.
Inmates who are on disciplinary lockdown are not permitted visitation.
There is no charge for lockers. You will be asked to properly secure your belongings prior to starting your visit.
Juvenile inmates cannot receive visits until after 4:30 p.m. Monday through Friday, but are allowed visits during regular hours on Saturday and Sunday.
LONG DISTANCE VISITORS
Special visits may be arranged, at the jail's convenience for family and friends who live outside a 100 mile radius of the jail and are only in town for a limited time.
These special visits are scheduled on a one-time basis and cannot be used as an additional visit.
The best way to request a special visit is to schedule a normal visit for the date and time you would like your visit to take place.
After you scheduled your visit, call the Jail Visits Hotline at (520)351-8114 and request that your scheduled visit be extended.
Please make sure you leave your full name, the date and time of the scheduled visit, the confirmation number, and a phone number you can be reached at.
Someone will call you back to assist you.
What is a video visit, and how do they work?
Who are the companies that facilitate video visits?
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Pima County Main Jail money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
Visitation times and schedules for remote visitation with an inmate at Pima County Main Jail with GTL are available to you after logging in and selecting the inmate you wish to visit with.
* Visitation schedules are subject to change.
* The actual visiting hours vary depending on the following factors:
* Each inmate is allowed one or two visits (or unlimited visits!), ranging from 15 minutes to one hour in length each week.
* Inmates with special privileges may be allowed additional visits.
* If you are visiting from another state or traveling a great distance, Pima County Main Jail may allow you an extended visitation. Call 520-351-8111 to ask for special consideration.
* Call 520-351-8111 to ask about normal visiting hours at the jail, and procedures for scheduling a visit other than video visitation.
