Shelby County Jail Remote Inmate Video Visits

Shelby County Jail

Address:
380 McDow Road
Columbiana, AL 35051
Phone:
205-670-6066

Schedule a Video Visit with an Inmate at the Shelby County Jail - Remotely or at the Jail

The Shelby County Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Shelby County Jail is able to accomplish this is with ncic remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and ncic.

The benefits of video visitation are:

• It keeps inmates happy.
• Allows the inmates to stay in touch with friends, family and children.
• It saves on staff time, thus money.
• Allows the jail to partake in a revenue share.
• Keeps viruses from spreading.
• Keeps contraband from entering the facility.

For more information on ncic video visits and video messages, call the facility at 205-670-6066 or scroll down for a complete section of Frequently Asked Questions and Answers.

Shelby County Jail - Remote Video Visitation with your Inmate

Shelby County Jail uses the services of NCIC for remote video visitation.

In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.

When available, the jail also provides use of ‘video visit kiosks’ in the jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.

Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.

How to set up your Video Visit

• Register here.  
• Select Shelby County Jail
• Select your inmate.
• Choose your date and time.

Your inmate will be notified by the jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com

Shelby County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

380 McDow Road
Columbiana, AL 35051
205-670-6066

Schedule Video Visits online with NCIC, by coming to the facility, or by calling 800-943-2189.

• On-site Visits are free.
• Visits are 25 minutes long.
• Visitation schedule subject to change.
• Inmates are allowed one visit per week
• A maximum of one adult and two children per visit.
• Age 16+ must have a valid, government issued photo ID.
• Visitors must check in 20 minutes prior to scheduled visitation time; failure to do so may result in loss of visitation.
• Visitation will be by appointment only. Visits may be scheduled up to one week in advance through the website or kiosk.
• Visits must be scheduled at least 24 hours in advance.
• All visits must be cancelled 48 hours in advance.

ON-SITE VISITATION SCHEDULE

Shelby County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

• All visits must be scheduled at least 24 hours in advance.
• Visitation Schedule subject to change.
• Visits cost $0.30 per minute.

REMOTE VISITATION SCHEDULE

Remote Video Visiting an Inmate who is in the Shelby County Jail

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Shelby County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.