Houston County Jail Sending Money

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Houston County Jail

Address:
901 East Main Street
Dothan, AL 36301

Phone:

334-712-0762

Frequently Asked Questions

Deposit Money for an Inmate in the Houston County Jail

The Easiest and Securest Way of Depositing Money for an Inmate

There are several methods for depositing money on an inmate's account:

1. To send money online to an inmate in the Houston County Jail use Inmate Canteen.

2. If you prefer to use your credit or debit card and deposit money over the phone, unfortunately Inmate Canteen does not accept phone calls, but you can ask questions using the chat box on their home page.

3. Deposit cash or use a debit or credit card using a dedicated kiosk for this purpose. The machine is located in the lobby or visitation area of the Houston County Jail.

4. The Houston County Jail may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The money order should be be made out to either the inmate or the Houston County Sheriff's Office, with the inmate’s name and ID# on the memo line of the check. To confirm this option call the facility at 334-712-0762.

*When mailing a money order or cashier’s check, send it an envelope by itself.  Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.

5. The Houston County Jail has a reception desk that may accept cash, money orders or cashier checks. Call 334-712-0762 to find out the specific hours for drop off times.

Houston County Jail uses Inmate Canteen for Inmate Money & Commissary

Houston County Jail uses the services of Inmate Canteen for both Inmate Money Deposits and for Online Commissary Purchases.

NOTE: Houston County Jail may only allow online deposits for local commissary purchasing.


For best results use google chrome as your browser for accessing Inmate Canteen.
Instructions on Making a Deposit into an inmate's commissary account:

  • Register or Log in to your account
  • Select the facility where the inmate is located and the inmate you wish to deposit the funds to.
  • Select the "Deposit Funds to an Inmate" option
  • Follow the prompts on screen to deposit funds to the inmates account.

    DEPOSIT OPTIONS:
    Deposit to inmate account: 
    These deposits go directly to the inmate's account and can be used for canteen, emailing, texting, phone time, and video visitation. You will not have access to these funds as they will be in the inmate's jail account.
    Deposit to your communications account:
    These deposits go to your communication account so you can email, text, or video visit the inmate. The inmate cannot use or see these funds. You can use these funds to pay for inmate's replies if your main goal is to text, email, or video visit the inmate.
    Canteen Order: These deposits are a personalized order created by you on the app or website. You pick the items to send to the inmate and the inmate will receive them on their next canteen delivery day. The inmate will have access to edit the order before it is delivered. All refunds for canteen orders go to the inmate’s account.
    Phone card Purchases: Phone card purchases always go to the inmates account. Once purchased, the inmate will receive a PHONE PIN to their account that they can use to make calls. You cannot use this phone time as it is in the inmates account. If Houston County Jail suspends offering phone cards, this option will not be available.

Costs & Fees for Inmate Canteen Services


Inmate Canteen Pricing

Emails: $.25/email.
Texts:   $.13/per 160 characters.
Video Visitation: $.49/minute.
There is an $8.95 credit card processing fee for all deposits.
**Prices are subject to change.

Inmate Canteen also runs promotions where they unlimited texting and emails for a week for as low as approximnately $10.00.

Frequently Asked Questions about Inmate Money Accounts


How do I send money to an inmate in the Houston County Jail?

Who are the companies that jails use to send money to inmates?

How do I send money by mail to an inmate in the Houston County Jail?

Can I send an inmate money using the internet?

What are considered ‘inmate funds’?

How much money can an inmate have in their account while in the Houston County Jail?

How much money can I send an inmate at one time?

Is it illegal for an inmate in the Houston County Jail to have cash?

If an inmate can’t have cash in jail, how do they purchase contraband or gamble?

What are things inmates use or trade in lieu of cash?

What kind of food can an inmate purchase on Commissary in the Houston County Jail?

What items can inmates purchase in the Houston County Jail?

Important tips about sending money to an inmate in the Houston County Jail


 

 

How do I send money to an inmate in the Houston County Jail?

Houston County Jail has its own methods for receiving money for inmates, and that information can be found above or by calling 334-712-0762 and asking, however all jails and prisons all receive money for an inmate’s trust and commissary account, as well as an account used for communications, pretty much the same way.

1.    Mailing an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The Money order should be be made out to either the inmate or the facility, with the inmate’s name and ID# on the memo line of the check.  

When mailing a money order or cashier’s check, send it an envelope by itself.  Never send it with a letter or photos for your inmate.

Never send personal checks or cash either.

2.    Deposit cash or use a debit or credit card to send an inmate money using an ATM machine that is located in the lobby or visitation area of the Houston County Jail.

3.    Some jails have a reception desk or booth that is open during certain hours that they will list on their website. They will accept cash, money orders or cashier checks. Other facilities that don’t have a human manning the desk will have mail drop where you can leave a money order or check. No cash can be left in these boxes.

4.    There are multiple companies that jails and prisons contract with which accept inmate deposits online, by mail or over the phone, or even in ATM machines you can find in check cashing stores and retail outlets across the country. 

If one of these companies (listed in the next question) works with Houston County Jail, this information will be outlined at the top of this page.


 

 

Who are the companies that jails use to send money to inmates?

There are many companies competing for the accounts of jail and prison inmates. Their intention is to alleviate the staffing and financial responsibility of the jail handling inmate’s accounts. They usually charge a fee equal to 3-5% of the total deposit.

The companies, in alphabetical order, are:

Access Corrections
AllPaid (aka GovPayNet)
Care A Cell
Cash Bond Online
CIDNET
City Tele Coin
CommissaryDeposit.com
Correct Solutions Group
Correctpay
Ctel
Edevo
Express Account
gettingout
GTL
Inmate Canteen
InmateSales
JailATM
Jail Pack Store (McDaniel Supply)
Jailpayments.com
Jpay
NCIC
JailCanteen (Oasis)
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
Tennessee Business Enterprise
Tiger
Touchpay


 

 

How do I send money by mail to an inmate in the Houston County Jail?

To send an inmate money by mail you first have to have the money converted to a money order, preferably from the US Post Office, or a Cashier’s Check. Never send cash, and never send a personal check.
To find the address for sending money to an inmate, call the jail at 334-712-0762 or check out the money deposit instructions above.


 

 

Can I send an inmate money using the internet?

Almost every facility contracts with a company that helps friends and families of inmates send them money. The list can be found above.
To find out who Houston County Jail contracts with for inmate deposits, call them at 334-712-0762 or go to the top of this page for deposit instructions.


 

 

What are considered ‘inmate funds’?

Inmate funds are the cash that an inmate has on themselves when they are booked into jail, plus the money that friends and family add while they are incarcerated.  Inmate funds are also known as ‘inmate trust account’, ‘inmate commissary account’, and ‘inmate money account’.


 

 

How much money can an inmate have in their account while in the Houston County Jail?

Typically, most jails allow an innate spend no more than $300-400 per month on snacks and hygiene products, with another $300 spent on phone calls and other communication services. Some jails limit the amount an inmate can spend on snacks to as low as $100 per month, but that is rare.

To find out how much the Houston County Jail allows, call the jail at 334-712-0762.


 

 

How much money can I send an inmate at one time?

Most jails limit the amount that you can send an inmate to $200 at one time. If a money order exceeds $50.00 some jails will hold the money for up to 30 days before releasing it. The quickest way to get money on an inmate’s account is to deposit it either online or over the phone with the outside vendor that the Houston County Jail works with.


 

 

Is it illegal for an inmate in the Houston County Jail to have cash?

It is not illegal for an inmate to have cash, but it is considered contraband and will be confiscated by the Houston County Jail if it is discovered. There could be additional punishment such as the inmate having their phone use or visitation limited.  It is unlikely that criminal charges will be levied though.


 

 

If an inmate can’t have cash in jail, how do they purchase contraband or gamble?

Inmates are very creative in coming up with alternatives to cash for buying goods and services and taking part in gambling and other recreational activities.

•    Some jails use stamps as a form of currency. 
•    Some use a “unit”, which is basically a candy bar, bag of chips or foil package of tuna.
•    Some buy goods and services for a “tray”, which is basically a meal, especially one that contains food that may be in demand, such as “chicken on the bone”.
•    Some will trade a service such as legal research, haircutting, jail artwork to send to a loved one.
•    Some will agree to clean another’s cell in exchange for a candy bar or some coffee.

Basically, everything and anything can be used for trade instead of cash, but one thing is for certain, in jail, you must pay your debt. If you agree to do something when it comes to owing “money”, and you don’t pay, you may end up with a broken jaw when you least expect it.


 

 

What are things inmates use or trade in lieu of cash?

Inmates in jail and prisoners in prisons, in lieu of cash, trade food, meals, haircuts, cell cleaning, legal research, artwork and communication credits (phone, email, etc.).


 

 

What kind of food can an inmate purchase on Commissary in the Houston County Jail?

Commissaries carry every type of food imaginable:

•    Cookies
•    Pastries
•    Candy
•    Tuna and mackerel
•    Coffee
•    Tea
•    Soft drinks
•    Energy drinks
•    Pizza
•    Hamburgers
•    Chicken fingers
•    Spices

Some jails have larger selections than others, and some contract with companies that ship in gift packages of food, and even fast food that can be reheated. 

Prisons in Canada even have small fast-food outlets that operate within the jail. 


 

 

What items can inmates purchase in the Houston County Jail?

Besides the food products mentioned above, inmates can purchase on commissary:

•    hygiene products like soaps, shampoos and lotions, 
•    clothing like sweats, t-shirts, hoodies and sneakers,
•    stationary supplies
•    religious garments
•    books
•    televisions, radios and headphones
•    movie and television programming
•    educational courses


 

 

Important tips about sending money to an inmate in the Houston County Jail

Sometimes an inmate's commissary money is used to purchase items to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $10.00 a day on commissary items, you are most likely paying for him or her to gamble or buy drugs.

Some inmates, specifically those who are targeted for being weak or are in jail for rape or child molestation, are forced to relinquish their commissary to avoid regular beatings from other inmates.

If you think your inmate is being targeted for violence or having their commissary taken to avoid beatings, contact the Houston County Jail and ask to investigate. If an inmate is being targeted, most jails will intervene and have the victim placed in protective custody, away from the general population.

Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.

How to Purchase Commissary Online for an Inmate at Houston County Jail

Instructions on purchasing commissary items for an inmate:
NOTE: Houston County Jail may only allow online deposits for local commissary purchasing.

1. Register or Log in to your account at Inmate Canteen.
2. Select the facility where the inmate is located and the inmate you wish to purchase commissary items for.
3. Select the "Purchase Items" option.
4. Follow the prompts on screen to purchase items for an inmate.

Sending Commissary Care Packages to an Inmate

Instructions on purchasing commissary items for an inmate:
1. Register or Log in to your account at Inmate Canteen.
2. Select Alabama, then Houston County Jail, and then the inmate you wish to purchase commissary items for.
3. Select the "Purchase Commissary Items" option.
4. Follow the prompts on screen to purchase items for an inmate.
5. Maximum spend is $125.00.

Inmate Canteen has a selection of hundreds of items available to purchase for inmates in Houston County. 
The items range from candy, snacks, coffee and other drinks, undergarments, stationary supplies and more. 



What is the maximum you can spend on Commissary Items

There are fees for each deposit amount but you may make as many deposits as you wish. Keep in mind that no matter how much you deposit, the inmate is restricted by spending limits and the number of items possessed at any one time.
Call Houston County Jail at 334-712-0762 to learn the Inmate Account deposit limits and other rules regarding depositing money on an inmate's books.

What can you purchase on Inmate Canteen

Inmate Canteen has hundreds of items that you can purchase online and have sent directly to your inmate. This includes all types of candy, chips, food, clothing, stationary and personal hygeine products. NOTE: Houston County Jail may only allow online deposits for local commissary purchasing.

Who can purchase Commissary for an inmate

Anybody can contribute to an inmate's books or commissary fund as long as there isn't a no-contact order in place.
Because of the ability for family members and friends to deposit money online or purchase commissary at Inmate Canteen using a credit or debit card, jail inmates can now receive funds from anywhere in the world. NOTE: Houston County Jail may only allow online deposits for local commissary purchasing.

What is the Purpose of an Inmate Account?

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