The Wise County Jail is a 328 bed jail in the city of Decatur, Wise County, Texas.
This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 940-627-5971, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.
Phone: 940-627-5971
Physical Address:
200 Rook Ramsey Drive
Decatur, TX 76234
Mailing Address (personal mail):
Inmate's Name
Wise County Jail
200 Rook Ramsey Drive
Decatur, TX 76234
Other Jails and Prisons
To search for an inmate in the Wise County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 940-627-5971 for the information you are looking for. You can also look up Criminal Court Cases in Wise County and anywhere in Texas.
Wise County Jail Inmate Search
The Wise County Jail maintains an average of 328 offenders in custody on any given day. The Wise County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Wise County law enforcement agencies arrest and detain approximately 6,560 offenders.
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If you wish to send mail to an inmate, please address it to the Wise County Jail, including the inmate's name, at the following address: 200 Rook Ramsey Drive Decatur, TX 76234
To set up a telephone account for communication with an inmate, please contact Correct Solution Group at 877-618-3516.
You can apply money to an inmate's books 24/7 using the kiosk located in the jail lobby. Alternatively, you can add funds over the telephone by contacting Correct Solution Group at 877-618-3516. Online options are available through Correct Solutions Group, accepting debit/credit card payments, cash, and cash with Green Dot MoneyPak.
To find out if someone you know has been recently arrested and booked into the Wise County Jail, call the jail’s booking line at 940-627-5971.
There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.
Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.
If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.
Wise County Jail Booking Roster
After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Wise County for booking.
Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.
Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Wise County and other Texas and USA jurisdictions.
If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.
It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.
The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.
During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.
Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.
At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.
If the offender is being detained and housed while awaiting arraignment, the Wise County Jail will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.
Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.
Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.
If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.
How Do You Visit an Inmate in the Wise County Jail? What is the Schedule?
| DAY | INMATES | TIME |
| TUE | Special Watch Males | 8:00-9:00AM |
| TUE | Females Gen Population | 9:00-10:30AM |
| TUE | MIN/MED Males | 10:30-12:45PM |
| TUE | Trustee Females | 5:00-6:00PM |
| TUE | Trustee Males | 6:00-8:00PM |
| WED | MAX/MED Males | 9:00-1:30PM |
| WED | Female Gen Population | 6:00-7:00PM |
| WED | MIN/MED Males | 7:00-10:00PM |
| FRI | Special Watch Males | 6:00-7:00PM |
| FRI | MAX/MED Males | 7:00-10:00PM |
| SAT | Trustee Females | 5:00-6:00PM |
| SAT | Trustee Males | 6:00-8:00PM |
Schedule Remote Visits with Jail ATM
| DAY | TIME |
| SUNDAY | 9:00 AM - 8:30PM |
| MONDAY | 9:00 AM - 8:30PM |
| TUESDAY | 9:00 AM - 8:30PM |
| WEDNESDAY | 9:00 AM - 8:30PM |
| THURSDAY | 9:00 AM - 8:30PM |
| FRIDAY | 9:00 AM - 8:30PM |
| SATURDAY | 9:00 AM - 8:30PM |
Once you register, choose the option for 'Video Calls' or Video Visists and you will be prompted for the information required, which will include copies of your state issued ID and more.
For help with signing up and using the inmate visitation app, go here to get your questions answered.
Note: While JailATM also offers the following inmate services, Wise County Jail may not allow all of them. Check on the JailATM website to confirm.
Services available through JailATM are subject to change with no notice.
You Can Send Money
Wise County Jail may have an agreement with JailATM so that you can deposit money online or using the kiosk in the jail lobby.
You Can Send Gift Packs
Wise County Jail may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
These can be ordered by you online and are delivered directly to the inmate.
You Can Email Inmate
Wise County Jail may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Wise County Jail?
Schedule Remote Visits with Jail ATM
| DAY | TIME |
| SUNDAY | 9:00 AM - 8:30PM |
| MONDAY | 9:00 AM - 8:30PM |
| TUESDAY | 9:00 AM - 8:30PM |
| WEDNESDAY | 9:00 AM - 8:30PM |
| THURSDAY | 9:00 AM - 8:30PM |
| FRIDAY | 9:00 AM - 8:30PM |
| SATURDAY | 9:00 AM - 8:30PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.
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How Do You Deposit Money for an Inmate in the Wise County Jail?
Option 1 - Dropping Money at the Jail
Bring money to the jail in person.
Either the jail personnel will process the Inmate Account payment or you will use a self-serve kiosk for Correct Solutions Group in the lobby that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
Wise County Jail uses a private company called Correct Solutions Group to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Make an Inmate Deposit over the Phone
Correct Solutions Group will accept deposits over the phone with a debit or credit card. Call 877-618-3516.
To do this you will need the inmate's offender # (inmate ID #) and full legal name.
To receive phone calls from inmates in Wise County, or to assist them in making phone calls from jail to other people, follow these steps:
For all the information regarding phone calls with Wise County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Wise County Jail?
To receive phone calls from inmates in Wise County, or to assist them in making phone calls from jail to other people, follow these steps:
For all the information regarding phone calls with Wise County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.
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How do I Mail an Inmate in the Wise County Jail, and what can I send them?
Postcards
The Wise County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Wise County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Name
Wise County Jail
200 Rook Ramsey Drive
Decatur, TX 76234
Legal Mail
Send all Legal Mail to this Address:
200 Rook Ramsey Drive
Decatur, TX 76234
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Wise County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Wise County Jail standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
200 Rook Ramsey Drive
Decatur, TX 76234
For inmates receiving mail in the Wise County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Wise County Jail:
Inmate's Name
Wise County Jail
200 Rook Ramsey Drive
Decatur, TX 76234
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Wise County Jail, and what can I purchase?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.
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How Can I Communicate with an Inmate in the Wise County Jail using an Online Messaging Service?
Using Jail ATM Digital Messaging with an Inmate at Wise County Jail - Sending and Receiving Messages.
How It Works:
Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.
To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.
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Do Inmates in the Wise County Jail have Access to Tablets or Computers?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Wise County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 940-627-5971 for further assistance.
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What are the other Jails in the Neighboring Counties surrounding Wise County?
This facility, known as "Wise County Jail" is also known as Wise County Law Enforcement Center.
