The Madison County Jail is a 513 bed jail in the city of Jackson, Madison County, Tennessee.
This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 731-423-6000, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.
Phone: 731-423-6000
Physical Address:
515 S. Liberty Street
Jackson, TN 38301
Mailing Address (personal mail):
Inmate's Full Name & Offender ID#
Madison County Criminal Justice Complex
PO Box 247
Phoenix, MD 21131
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Offender ID#
Madison County Criminal Justice Complex
515 S. Liberty Street
Jackson, TN 38301
Other Jails and Prisons
To search for an inmate in the Madison County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 731-423-6000 for the information you are looking for. You can also look up a Madison County offender's Criminal Court Case online, or any offender that was arrested in the state of Tennessee.
Tennessee also keeps a public database of all their felony offenders.
Madison County Jail Inmate Search
The Madison County Jail maintains an average of 513 offenders in custody on any given day. The Madison County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Madison County law enforcement agencies arrest and detain approximately 11,060 offenders.
The following charts of Madison County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.
The information is compiled from the Madison County Corrections Department, the state of Tennessee Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Madison County.
For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Madison County and other counties surrounding this one, scroll down this page. We have a section for each.
We also provide photos of the jail that we have collected over the years.
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INTERESTING FACTS about the Madison County Jail: This expansion opened in 2023 and will accommodate 513 inmates. The new and improved facilities allow medical staff to safely enter cells to directly treat inmates. The higher the classification of the inmate, the few people they are putting in a cell, with only the lowest classification inmates being put in the dorm area with multiple people. There are new classrooms available for educational and vocational programs. A laundry area is now available as well to the inmates.
VISIT YOUR LOVED ONE
Having an outlet to contact loved ones outside the Madison County Jail may be critical to the well-being of someone serving time behind bars.
Remote Visitation, in the comfort of your own home is available for most facilities. Visitation hours may be dependent upon the sex of the person and, also dependent upon the section of the facility in which they are housed.
You must submit a picture and government photo ID for facility approval prior to visiting someone in our facility and there is a strict protocol that must be followed or privileges can be revoked.
If you are doing in person visitation, visitors are subject to search. Dress appropriately. If too much skin is showing, you may be refused visitation rights.
Note that all personal mail is going to an address in Maryland. This service will scan in your letter and send a digital copy to your inmate. Your original letter will be destroyed.
Inmate's Full Name & Offender ID#
Madison County Criminal Justice Complex
PO Box 247
Phoenix, MD 21131
Mail can be received every day and is processed and passed to the inmates quickly, however as mentioned above the jail uses a digital service to avoid contraband entering the facility. Friends and family of inmates in the Madison County Jail can arrange to visit inmates by video, both at the jail and remotely from home. They can also send them money and buy them commissary online, and set up a phone account that allows the inmates to call them during the day and evening seven days a week.
All the information on these inmate services can be found in the sections below. If you still have questions, you can phone the jail 24 hours a day by calling 731-423-6000.
To find out if someone you know has been recently arrested and booked into the Madison County Jail, call the jail’s booking line at 731-423-6000.
There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.
Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.
If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.
Madison County Jail Booking Roster
After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Madison County for booking.
Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.
Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Madison County and other Tennessee and USA jurisdictions.
If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.
It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.
The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.
During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.
Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.
At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.
If the offender is being detained and housed while awaiting arraignment, the Madison County Jail will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.
Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.
Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.
If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.
How Do You Visit an Inmate in the Madison County Jail? What is the Schedule?
Schedule Video Visits online with CorrectPay
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| DAY | TIME |
| SUNDAY | 8:30AM - 8:00PM |
| MONDAY | No on-site video sessions |
| TUESDAY | 8:30AM - 8:00PM |
| WEDNESDAY | 8:30AM - 8:00PM |
| THURSDAY | 8:30AM - 8:00PM |
| FRIDAY | 8:30AM - 8:00PM |
| SATURDAY | 8:30AM - 8:00PM |
| DAY | TIME |
| SUNDAY | 8:30 AM - 8:30PM |
| MONDAY | 8:30 AM - 8:30PM |
| TUESDAY | 8:30 AM - 8:30PM |
| WEDNESDAY | 8:30 AM - 8:30PM |
| THURSDAY | 8:30 AM - 8:30PM |
| FRIDAY | 8:30 AM - 8:30PM |
| SATURDAY | 8:30 AM - 8:30PM |
You can ‘video visit’ your inmate one of three ways:
Go here to begin the process to schedule a visit.
What is the cost to do remote video visitation?
Paid Remote Visits
Having a remote visit from your Home or app, the cost of each 20-25 minute ‘friends and family remote visit’ will be approximately $7.95 plus tax.
FREE Remote Visits
Visitors can also choose to come to the jail and video chat with an inmate via the JailFunds/VendEngine kiosk in the lobby. The video visit on-site at the jail is FREE.
You can deposit money four different ways:
Attorney Visits only! < (Lawyers, go here)
correctpay.com Help
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 731-423-6000 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Madison County Jail?
Schedule Video Visits online with CorrectPay
| DAY | TIME |
| SUNDAY | 8:30AM - 8:00PM |
| MONDAY | No on-site video sessions |
| TUESDAY | 8:30AM - 8:00PM |
| WEDNESDAY | 8:30AM - 8:00PM |
| THURSDAY | 8:30AM - 8:00PM |
| FRIDAY | 8:30AM - 8:00PM |
| SATURDAY | 8:30AM - 8:00PM |
| DAY | TIME |
| SUNDAY | 8:30 AM - 8:30PM |
| MONDAY | 8:30 AM - 8:30PM |
| TUESDAY | 8:30 AM - 8:30PM |
| WEDNESDAY | 8:30 AM - 8:30PM |
| THURSDAY | 8:30 AM - 8:30PM |
| FRIDAY | 8:30 AM - 8:30PM |
| SATURDAY | 8:30 AM - 8:30PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 731-423-6000 for further assistance.
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How Do You Deposit Money for an Inmate in the Madison County Jail?
You can deposit money four different ways:
correctpay.com Assistance:
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
To send commissary money to an inmate in Madison County Jail follow these steps:
For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Madison County Jail.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 731-423-6000 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Madison County Jail?
To receive phone calls from inmates in Madison County, or to assist them in making phone calls from jail to other people, follow these steps:
For all the information regarding phone calls with Madison County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 731-423-6000 for further assistance.
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How do I Mail an Inmate in the Madison County Jail, and what can I send them?
Postcards
The Madison County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Madison County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Offender ID#
Madison County Criminal Justice Complex
PO Box 247
Phoenix, MD 21131
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & Offender ID#
Madison County Criminal Justice Complex
515 S. Liberty Street
Jackson, TN 38301
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Madison County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Madison County Jail standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Offender ID#
Madison County Criminal Justice Complex
515 S. Liberty Street
Jackson, TN 38301
For inmates receiving mail in the Madison County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Madison County Jail:
Inmate's Full Name & Offender ID#
Madison County Criminal Justice Complex
PO Box 247
Phoenix, MD 21131
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 731-423-6000 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Madison County Jail, and what can I purchase?
Madison County Jail uses the services of correctpay.com (aka JailFunds) for you to deposit funds into your inmate’s account so that they can purchase Commissary and/or Gift Packs from this jail’s commissary service.
You can deposit money four different ways:
correctpay Contact, Help and FAQ
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 731-423-6000 for further assistance.
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How Can I Communicate with an Inmate in the Madison County Jail using an Online Messaging Service?
Madison County Jail uses the services of jailfunds.com (aka JailFunds) for you to deposit funds into your inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.
You can deposit money four different ways:
Go directly here to start the process to send a message
Uploading photos to Inmate’s email
Make sure the file size is less than 5MB.
Also make sure your file is a .jpg, .jpeg or .gif.
correctpay.com Help, Contact and FAQ
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
To send a secure email message and digital photos to an inmate in Madison County Jail follow these steps:
For all information on how to Text/Email an Inmate in Madison County Jail and send them photos, check out our Secure Messaging Guide for Madison County.
24/7 Customer Service - 855-836-3364
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 731-423-6000 for further assistance.
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Do Inmates in the Madison County Jail have Access to Tablets or Computers?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 731-423-6000 for further assistance.
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What are the other City and County Jails in Madison County?
What are the other Jails in the Neighboring Counties surrounding Madison County?
This facility, known as "Madison County Jail" is also known as Madison County Criminal Justice Complex.
