The Knox County Jail is a 215 bed jail in the city of Knoxville, Knox County, Tennessee.
This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 865-342-9620, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.
Phone: 865-342-9620
Physical Address:
400 Main Street
City-County Building
Knoxville, TN 37902
Mailing Address (personal mail):
Inmate's Full Name & IDN, Unit #, Pod Assignment
Knox County Sheriff’s Detention Facility
5001 Maloneyville Road
Knoxville, TN 37918
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & IDN, Unit #, Pod Assignment
Knox County Sheriff’s Detention Facility
5001 Maloneyville Road
Knoxville, TN 37918
Other Jails and Prisons
To search for an inmate in the Knox County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 865-342-9620 for the information you are looking for. You can also look up a Knox County offender's Criminal Court Case online, or any offender that was arrested in the state of Tennessee.
Tennessee also keeps a public database of all their felony offenders.
Knox County Jail Inmate Search
The Knox County Jail maintains an average of 215 offenders in custody on any given day. The Knox County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Knox County law enforcement agencies arrest and detain approximately 25,980 offenders.
The following charts of Knox County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.
The information is compiled from the Knox County Corrections Department, the state of Tennessee Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Knox County.
For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Knox County and other counties surrounding this one, scroll down this page. We have a section for each.
We also provide photos of the jail that we have collected over the years.
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INTERESTING FACTS about the Knox County Jail: This facility prides itself on the many rehab programs that are available, that range from GED and vocational, to parenting classes, drivers license classes, legal advice on getting your record expunged, classes on how to do resumes, get a lease on an apartment, and general life skills. Inmates are allowed two scheduled visits per week. Friends may try and contact a loved one for an unscheduled remote video visitation during the ‘unscheduled visitation’ hours. If the inmate is available, he or she may choose to answer the call. In recent years, this facility has been very overcrowded. They tend to have 200 more inmates housed over their capacity.
VISIT YOUR LOVED ONE
Having an outlet to contact loved ones outside the Knox County Jail may be critical to the well-being of someone serving time behind bars.
Remote Visitation, in the comfort of your own home is available for most facilities. Visitation hours may be dependent upon the sex of the person and, also dependent upon the section of the facility in which they are housed.
In 2020, COVID stopped in person visitation in all facilities, but some have reinstated in person visitation. Call 865-342-9620 to check the current status of in person visitation in.
You must submit a picture and government photo ID for facility approval prior to visiting someone in our facility and there is a strict protocol that must be followed or privileges can be revoked.
If you are doing in person visitation, visitors are subject to search. Dress appropriately. If too much skin is showing, you may be refused visitation rights.
COMMISSARY
Please include the inmates name, ID number, dorm number and cell or bed number if possible, when sending mail.
DO NOT SEND lewd photos. All mail will be inspected by authorities and contraband seized.
To find out if someone you know has been recently arrested and booked into the Knox County Jail, call the jail’s booking line at 865-342-9620.
There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.
Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.
If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.
Knox County Jail Booking Roster
After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Knox County for booking.
Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.
Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Knox County and other Tennessee and USA jurisdictions.
If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.
It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.
The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.
During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.
Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.
At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.
If the offender is being detained and housed while awaiting arraignment, the Knox County Jail will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.
Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.
Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.
If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.
Knox County Jail uses a service called correctpay for paying an inmate's Bail Bond online for an inmate.
Register with them online or call them at 855-836-3364 for assistance.
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You can deposit money four ways:
For full information on paying an inmate's bond and getting them released after they have been arrested in Knox County, check out our Inmate Bail Page.
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How Do You Visit an Inmate in the Knox County Jail? What is the Schedule?
Visits for both the Knox County Jail & the Detention Facility are held here at the Detention Facility.
4900 Maloneyville Rd. Knoxville, TN 37918
865-342-9620
ON SITE VIDEO VISITATION -
COUNTY JAIL INMATES ONLY
| INMATE HOUSING |
DAY | TIMES |
| A - SIDE 1st & 3rd |
SUN | 8:00AM-2:00PM |
| A - SIDE 2nd & 4th |
SUN | 3:00PM-6:00PM |
| B - SIDE 1st & 3rd |
SUN | 3:00PM-6:00PM |
| B - SIDE 2nd & 4th |
SUN | 8:00AM-2:00PM |
| A - SIDE | MON | 8:00AM-2:00PM |
| B - SIDE | MON | 3:00PM-6:00PM |
| A - SIDE | TUE | 3:00PM-6:00PM |
| B - SIDE | TUE | 8:00AM-2:00PM |
| A - SIDE | WED | 8:00AM-2:00PM |
| B - SIDE | WED | 3:00PM-6:00PM |
| A - SIDE | THU | 3:00PM-6:00PM |
| B - SIDE | THU | 8:00AM-2:00PM |
| A - SIDE | FRI | 8:00AM-2:00PM |
| B - SIDE | FRI | 3:00PM-6:00PM |
| A - SIDE | SAT | 3:00PM-6:00PM |
| B - SIDE | SAT | 8:00AM-2:00PM |
REMOTE VIDEO VISITATION -
COUNTY JAIL INMATES ONLY
| INMATE HOUSING |
DAY | TIMES |
| A - SIDE 1st & 3rd |
SUN | 8:00AM-2:00PM |
| A - SIDE 2nd & 4th |
SUN | 3:00PM-6:00PM |
| A - SIDE ALL |
SUN | 6:00PM-9:00PM |
| B - SIDE 1st & 3rd |
SUN | 3:00PM-6:00PM |
| B - SIDE ALL |
SUN | 6:00PM-9:00PM |
| B - SIDE 2nd & 4th |
SUN | 8:00AM-2:00PM |
| A - SIDE | MON | 8:00AM-2:00PM |
| B - SIDE | MON | 3:00PM-6:00PM |
| B - SIDE | MON | 6:00PM-9:00PM |
| A - SIDE | TUE | 3:00PM-6:00PM |
| A - SIDE | TUE | 6:00PM-9:00PM |
| B - SIDE | TUE | 8:00AM-2:00PM |
| A - SIDE | WED | 8:00AM-2:00PM |
| B - SIDE | WED | 3:00PM-6:00PM |
| B - SIDE | WED | 6:00PM-9:00PM |
| A - SIDE | THU | 3:00PM-6:00PM |
| A - SIDE | THU | 6:00PM-9:00PM |
| B - SIDE | THU | 8:00AM-2:00PM |
| A - SIDE | FRI | 8:00AM-2:00PM |
| B - SIDE | FRI | 3:00PM-6:00PM |
| B - Side | FRI | 6:00PM-9:00PM |
| A - SIDE | SAT | 3:00PM-6:00PM |
| A - SIDE | SAT | 6:00PM-9:00PM |
| B - SIDE | SAT | 8:00AM-2:00PM |
You can ‘video visit’ your inmate one of three ways:
Go here to begin the process to schedule a visit.
What is the cost to do remote video visitation?
Paid Remote Visits
Having a remote visit from your Home or app, the cost of each 20-25 minute ‘friends and family remote visit’ will be approximately $7.95 plus tax.
FREE Remote Visits
Visitors can also choose to come to the jail and video chat with an inmate via the JailFunds/VendEngine kiosk in the lobby. The video visit on-site at the jail is FREE.
You can deposit money four different ways:
Attorney Visits only! < (Lawyers, go here)
correctpay.com Help
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-342-9620 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Knox County Jail?
Visits for both the Knox County Jail & the Detention Facility are held here at the Detention Facility.
4900 Maloneyville Rd. Knoxville, TN 37918
865-342-9620
ON SITE VIDEO VISITATION -
COUNTY JAIL INMATES ONLY
| INMATE HOUSING |
DAY | TIMES |
| A - SIDE 1st & 3rd |
SUN | 8:00AM-2:00PM |
| A - SIDE 2nd & 4th |
SUN | 3:00PM-6:00PM |
| B - SIDE 1st & 3rd |
SUN | 3:00PM-6:00PM |
| B - SIDE 2nd & 4th |
SUN | 8:00AM-2:00PM |
| A - SIDE | MON | 8:00AM-2:00PM |
| B - SIDE | MON | 3:00PM-6:00PM |
| A - SIDE | TUE | 3:00PM-6:00PM |
| B - SIDE | TUE | 8:00AM-2:00PM |
| A - SIDE | WED | 8:00AM-2:00PM |
| B - SIDE | WED | 3:00PM-6:00PM |
| A - SIDE | THU | 3:00PM-6:00PM |
| B - SIDE | THU | 8:00AM-2:00PM |
| A - SIDE | FRI | 8:00AM-2:00PM |
| B - SIDE | FRI | 3:00PM-6:00PM |
| A - SIDE | SAT | 3:00PM-6:00PM |
| B - SIDE | SAT | 8:00AM-2:00PM |
REMOTE VIDEO VISITATION -
COUNTY JAIL INMATES ONLY
| INMATE HOUSING |
DAY | TIMES |
| A - SIDE 1st & 3rd |
SUN | 8:00AM-2:00PM |
| A - SIDE 2nd & 4th |
SUN | 3:00PM-6:00PM |
| A - SIDE ALL |
SUN | 6:00PM-9:00PM |
| B - SIDE 1st & 3rd |
SUN | 3:00PM-6:00PM |
| B - SIDE ALL |
SUN | 6:00PM-9:00PM |
| B - SIDE 2nd & 4th |
SUN | 8:00AM-2:00PM |
| A - SIDE | MON | 8:00AM-2:00PM |
| B - SIDE | MON | 3:00PM-6:00PM |
| B - SIDE | MON | 6:00PM-9:00PM |
| A - SIDE | TUE | 3:00PM-6:00PM |
| A - SIDE | TUE | 6:00PM-9:00PM |
| B - SIDE | TUE | 8:00AM-2:00PM |
| A - SIDE | WED | 8:00AM-2:00PM |
| B - SIDE | WED | 3:00PM-6:00PM |
| B - SIDE | WED | 6:00PM-9:00PM |
| A - SIDE | THU | 3:00PM-6:00PM |
| A - SIDE | THU | 6:00PM-9:00PM |
| B - SIDE | THU | 8:00AM-2:00PM |
| A - SIDE | FRI | 8:00AM-2:00PM |
| B - SIDE | FRI | 3:00PM-6:00PM |
| B - Side | FRI | 6:00PM-9:00PM |
| A - SIDE | SAT | 3:00PM-6:00PM |
| A - SIDE | SAT | 6:00PM-9:00PM |
| B - SIDE | SAT | 8:00AM-2:00PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-342-9620 for further assistance.
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How Do You Deposit Money for an Inmate in the Knox County Jail?
You can deposit money four different ways:
correctpay.com Assistance:
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
To send commissary money to an inmate in Knox County Jail follow these steps:
For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Knox County Jail.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-342-9620 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Knox County Jail?
Knox County Jail uses the services of correctpay.com (aka JailFunds) for you to deposit funds into your inmate’s account so that they can purchase phone calling time from this jail’s inmate phone calling service.
You can deposit money four different ways:
Cost to Send Money
To deposit between $1.00 and $300.00 the fee ranges from $1.50-$2.95, plus an additional 5%.
*Rates are subject to change.
Examples:
correctpay.com Help
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
To receive phone calls from inmates in Knox County, or to assist them in making phone calls to other people, follow these steps:
Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.
For all the information regarding phone calls with Knox County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-342-9620 for further assistance.
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How do I Mail an Inmate in the Knox County Jail, and what can I send them?
Postcards
The Knox County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. Black or blue ink. Return Address required.
Envelopes
The Knox County Jail also allows envelopes to be mailed to inmates. Envelopes must be white. Black or blue ink. Return Address required.
If you are sending a money order or cashier's check to your inmate, pay it to the order of: Roger D. Wilson Detention Facility In Care of: (Inmate’s Name and IDN).
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
Most jails allow books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Knox County Jail standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.To confirm that the Knox County Jail continues to allow books to be mailed by a third party publisher or bookseller, call 865-342-9620.
Care packages
Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. Knox County Jail has packages you can purchase from correctpay.com.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-342-9620 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Knox County Jail, and what can I purchase?
correctpay.com Contact, Help and FAQ
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
To send commissary money to an inmate's account in Knox County Jail follow these steps:
You can deposit money four different ways:
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
For all information, tips and available items for send money and for shipping Commissary packages to an inmate in Knox County Jail check out our Commissary Instructions Page for Knox County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-342-9620 for further assistance.
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How Can I Communicate with an Inmate in the Knox County Jail using an Online Messaging Service?
Knox County Jail uses the services of jailfunds.com (aka JailFunds) for you to deposit funds into your inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.
You can deposit money four different ways:
Go directly here to start the process to send a message
Uploading photos to Inmate’s email
Make sure the file size is less than 5MB.
Also make sure your file is a .jpg, .jpeg or .gif.
correctpay.com Help, Contact and FAQ
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
To receive phone calls from inmates in Knox County, or to assist them in making phone calls to other people, follow these steps:
Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.
For all the information regarding phone calls with Knox County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-342-9620 for further assistance.
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Do Inmates in the Knox County Jail have Access to Tablets or Computers?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-342-9620 for further assistance.
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What are the other City and County Jails in Knox County?
What are the other Jails in the Neighboring Counties surrounding Knox County?
This facility, known as "Knox County Jail" is also known as Knox County Sheriff, Knox County Jail , Knox County Jail , Tennessee, Knox.
