The Orange County Detention Center is a 144 bed jail in the city of Hillsborough, Orange County, North Carolina.
This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 919-245-2940, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.
Phone: 919-245-2940
Physical Address:
1200 US 70 West
Hillsborough, NC 27278
Mailing Address (personal mail):
Inmate's Full Name & ID Number
Orange County Detention Center
Facility ID Number 5150
PO Box 18247
Greensboro, NC 27419
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & ID Number
Orange County Detention Center
1200 US 70 West
Hillsborough, NC 27278
Other Jails and Prisons
To search for an inmate in the Orange County Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 919-245-2940 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Orange County.
Orange County Detention Center Inmate Search
The Orange County Detention Center maintains an average of 144 offenders in custody on any given day. The Orange County Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Orange County law enforcement agencies arrest and detain approximately 2,880 offenders.
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INTERESTING FACTS about the Orange County Detention Center
Built in 2022, the capacity is 144 beds. The new facility has the magistrate’s office integrated.There is improved daylighting and care for inmates with mental health diagnoses and behavioral disorders. Green and sustainable systems such as geothermal heating and cooling, energy- and water-efficient fixtures and LED lighting were used in the design.
The Orange County Detention Center is located at 1200 U.S. Highway 70 just northwest of Hillsborough. You can reach them 24 hours a day by calling 919-245-2940. You can look up inmates on the Orange County Inmate Listing which shows mugshots, criminal charges, booking date and age.
VISIT YOUR LOVED ONE
Providing emotional support for someone who is incarcerated at the Orange County Detention Center is critical to their well-being. Even short visits via remote visitation can be critical for them in getting through the ordeal of being incarcerated. Your inmate may have medical needs to inform you of, or they may have complaints about the way they are being treated by the Orange County Detention Center staff.
Remote Visitation, in the comfort of your own home is available for most facilities. Visitation hours are lissted in the Visitation Section below.
Call 919-245-2940 to check the current status of 'in-person' visitation.
See information below for how to register for an account for remote video visitation.
You must submit a picture and government photo ID for facility approval prior to visiting someone in our facility.
If you are doing in person visitation, visitors are subject to search. Dress appropriately. If too much skin is showing, you may be refused visitation rights.
Deposit money online with a debit or credit card by registering with an account. See details below in the Commissary section.
PHONE CALLS AND TABLETS
Money to friends and loved ones may also be used for them to have time for phone calls or time on a tablet for entertainment or educational purposes to better themselves during this time. Also, it may be used for sending texts or emails. See the sections below for details.
Please include the inmates name, ID number.
Inmate's Full Name & ID Number
Orange County Detention Center
Facility ID Number 5150
PO Box 18247
Greensboro, NC 27419
Inmates do NOT have the right to send mail to one another!
DO NOT SEND lewd photos. All mail will be inspected by authorities and contraband seized.
Books or magazines may be sent if only from a publisher such as direct mailed from Amazon, but your inmate must get this approved in advance.
Mail can be received every day and is processed and passed to the inmates quickly, however the jail uses a digital service to avoid contraband entering the facility. The original letter will be scanned and then destroyed. Friends and family of inmates in the Orange County Detention Center can arrange to visit inmates by video, both at the jail and remotely from home. Friends and family can also communicate using an online text/email system, send them money and buy them commissary online, and set up a phone account that allows the inmates to call them during the day and evening seven days a week.
All the information on these inmate services can be found in the sections below. If you still have questions, you can phone the jail 24 hours a day by calling 919-245-2940.
To find out if someone you know has been recently arrested and booked into the Orange County Detention Center, call the jail’s booking line at 919-245-2940.
There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.
Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.
If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.
Orange County Detention Center Booking Roster
After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Orange County for booking.
Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.
Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Orange County and other North Carolina and USA jurisdictions.
If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.
It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.
The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.
During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.
Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.
At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.
If the offender is being detained and housed while awaiting arraignment, the Orange County Detention Center will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.
Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.
Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.
If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.
Call 919-245-2940 to find out the exact bond (plus other fees) amount, or look it up online by looking up the information on the Orange County inmate locator.
Because Orange County and North Carolina can change their bail bond procedures, it is always best to call either the Orange County Detention Center at 919-245-2940, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked.
Ask the staff at the Orange County Detention Center or the Orange County Court Clerk these specific questions:
If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released.
This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.
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How Do You Visit an Inmate in the Orange County Detention Center? What is the Schedule?
1200 US 70 West
Hillsborough, NC 27278
919-245-2940
ON SITE VISITATION SCHEDULE
| DAY | TIMES |
| MONDAY | 8:00AM - 3:30PM |
| TUESDAY | 8:00AM - 3:30PM |
| WEDNESDAY | 8:00AM - 3:30PM |
| THURSDAY | 8:00AM - 3:30PM |
| FRIDAY | 8:00AM - 3:30PM |
| SATURDAY | No visitation |
| SUNDAY | No visitation |
1200 US 70 West
Hillsborough, NC 27278
919-245-2940
REMOTE VISITATION SCHEDULE
| DAY | TIMES |
| MONDAY | 8:00AM - 3:30PM |
| TUESDAY | 8:00AM - 3:30PM |
| WEDNESDAY | 8:00AM - 3:30PM |
| THURSDAY | 8:00AM - 3:30PM |
| FRIDAY | 8:00AM - 3:30PM |
| SATURDAY | No visitation |
| SUNDAY | No visitation |
The information below provides complete instructions regarding:
Visiting Hours and Visitation Schedule,
Visitation Rules,
Application & Registration
Inmate Video Visits, and
Jail Visitation Process for the Orange County Detention Center
Orange County Detention Center uses HomeWAV for Inmate Video Visitation.
Off-site remote visits are simple and convenient for both inmates and you.
Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.
HomeWAV is compatible with both Apple iOS and Android.
HomeWAV is compatible with most major browsers on either PC or Mac computers, but works best with Google Chrome.
Following these instructions exactly will enhance your chances of having trouble-free visits.
How Much does Homewav Cost?
Orange County Detention Center charges $0.50 cents per minute for video visitation and $1.00 for each video message.
There is NO minimum talk time. Each ‘call’ can be as short as one minute.
In addition, there is a $1.00 fee for any purchase. All “Talk to me Funds” can only be used between the inmate and the visitor who owns the account.
How does HomeWAV video visitation work?
1. Sign Up Here.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Then you just wait for the inmate to call
How Do I add Funds to my account?
1. Once you are logged in, click “Add Talk to Me Funds
2. Type in the amount of dollars you want to add to your account.
3. Click “Update”
4. Choose a way to pay (Credit, debit, or prepaid card.)
Can I use HomeWAV on my smartphone or tablet?
Yes, however your HomeWAV account must be first set up online from a computer.
Once you have added funds to your account, you will need to install the Homewav app onto your phone or tablet.
To receive calls you must log in through the app and wait for the inmate to initiate the call.
You cannot add funds or make any changes to your account information through the app. These options are only available through the website.
The app should be solely used for video visitation.
What are the minimum PC requirements?
1. A computer with Windows Operating System. (Note: HomeWAV works best with Chrome.)
2. Speakers or Headphones
3. Camera and microphone
Can I use HomeWAV from the jail lobby if I don’t have a computer?
Yes, Orange County Detention Center has a HomeWAV kiosk in their lobby for you to use if you don’t have a computer or smartphone, however due to COVID issues you may be temporarily prohibited entrance into their lobby.
How does the Inmate Know I am Logged in and Ready to Visit?
1. Make sure there are funds in your account and that you are marked as “appear online”.
2. The moment you log in, the HomeWAV screen at the facility will light up green and display the inmates name. This informs the inmate that they have a visitor that is now logged on.
3. Once the inmate sees the notification, he or she will initiate the call.
4. When the inmate initiates the call, a ringing sound will take place and a pop-up box will appear, asking you if you want to accept the call.
Can I transfer funds from one inmate to another?
If you have multiple inmates and would like to transfer your funds to a different inmate, please call HomeWAV at 314-764-2872 or email [email protected] and include the following information:
1. Homewav account holder’s name.
2. The number of minutes to be transferred.
3. Facility Name.
4. From which inmate to who do you want to transfer funds.
How do I get a refund on leftover funds?
Email HomeWAV at [email protected] with your refund request.
REFUNDS are subject to a $7.50 processing fee. *Note* refund requests must be sent from the email address of the registered visitor.
How can I contact HomeWAV if I’m having any problems?
HomeWAV Visitor Support is available 7 days a week during the following hours:
Monday – Friday
9:00AM to 6:00PM EST
Saturday – Sunday
8:00AM to 6:00PM EST
HomeWAV Customer Service: Call 314-764-2872, or toll free 844-394-6639.
HomeWAV Frequently Asked Questions
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Orange County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-245-2940 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Orange County Detention Center?
1200 US 70 West
Hillsborough, NC 27278
919-245-2940
ON SITE VISITATION SCHEDULE
| DAY | TIMES |
| MONDAY | 8:00AM - 3:30PM |
| TUESDAY | 8:00AM - 3:30PM |
| WEDNESDAY | 8:00AM - 3:30PM |
| THURSDAY | 8:00AM - 3:30PM |
| FRIDAY | 8:00AM - 3:30PM |
| SATURDAY | No visitation |
| SUNDAY | No visitation |
1200 US 70 West
Hillsborough, NC 27278
919-245-2940
REMOTE VISITATION SCHEDULE
| DAY | TIMES |
| MONDAY | 8:00AM - 3:30PM |
| TUESDAY | 8:00AM - 3:30PM |
| WEDNESDAY | 8:00AM - 3:30PM |
| THURSDAY | 8:00AM - 3:30PM |
| FRIDAY | 8:00AM - 3:30PM |
| SATURDAY | No visitation |
| SUNDAY | No visitation |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Orange County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-245-2940 for further assistance.
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How Do You Deposit Money for an Inmate in the Orange County Detention Center?
Option 1 - Dropping Money at the Jail
Bring money to the jail in person.
You will use a Jail ATM self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
Orange County Detention Center uses Jail ATM to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Make an Inmate Deposit with Jail ATM over the Phone by calling 877-810-0914
To do this you will need the inmate's offender # (inmate ID #) and full legal name.
To deposit money online for an inmate in Orange County Detention Center follow these steps:
For all information, tips and procedures for sending money to an inmate in Orange County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Orange County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Orange County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-245-2940 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Orange County Detention Center?
To receive phone calls from inmates in Orange County, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Orange County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Orange County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-245-2940 for further assistance.
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How do I Mail an Inmate in the Orange County Detention Center, and what can I send them?
Postcards
The Orange County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Orange County Detention Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink. Ten pages or less, an no larger than 8.5" x 11".
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & ID Number
Orange County Detention Center
Facility ID Number 5150
PO Box 18247
Greensboro, NC 27419
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & ID Number
Orange County Detention Center
1200 US 70 West
Hillsborough, NC 27278
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher. Must be approved in advance by staff.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate. Must be approved in advance by staff.
Books
The Orange County Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Orange County Detention Center standards will be disposed of. Must be approved in advance by staff.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & ID Number
Orange County Detention Center
1200 US 70 West
Hillsborough, NC 27278
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Orange County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-245-2940 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Orange County Detention Center, and what can I purchase?
Search for JailATM services for Orange County Detention Center.
Make an inmate deposit with JailATM for Orange County Detention Center.
Note: While JailATM offers the following inmate services, Orange County Detention Center may not allow all of them. Check on the JailATM website to confirm. Services available through JailATM are subject to change with no notice.
Send Gift Packs
Orange County Detention Center has an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
These can be ordered by you online and are delivered directly to the inmate.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Orange County Detention Center follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Orange County Detention Center check out our Commissary Instructions Page for Orange County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Orange County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-245-2940 for further assistance.
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How Can I Communicate with an Inmate in the Orange County Detention Center using an Online Messaging Service?
The cost is $1.00 per message. In addition, there is a $1.00 fee for any purchase.
How does HomeWAV video messaging (email) work?
1. Sign Up.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Send your video message.
To visit or email an inmate in Orange County follow these steps:
Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Orange County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday
9:00AM to 6:00PM EST
Saturday – Sunday
8:00AM to 6:00PM EST
NOTE: All communications between you and your inmate at Orange County Detention Center will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.
For full instructions on all the benefits of using Homewav to visit a Orange County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Orange County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-245-2940 for further assistance.
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Do Inmates in the Orange County Detention Center have Access to Tablets or Computers?
Tablets can be used by inmates, for the following things:
Contact Paytel online, or call the Orange County Detention Center directly at 919-245-2940 to rent a tablet for your inmate.
If you want download the Paytel App, click the image below:
How can you rent a tablet for an inmate in Orange County? Read the following:
Tablets can be used by inmates, for the following things:
Contact Paytel online, or call the Orange County Detention Center directly at 919-245-2940 to rent a tablet for your inmate.
To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Orange County Detention Center.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Orange County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 919-245-2940 for further assistance.
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What are the other Jails in the Neighboring Counties surrounding Orange County?
This facility, known as "Orange County Detention Center" is also known as Orange County Jail & Detention Center , Orange County Jail & Detention Center , North Carolina, Orange.
