Address:
3211 Grand Caillou Road
Houma, LA 70363
Phone:
985-876-2500
Terrebonne Parish Criminal Justice Complex uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.
You can ‘video visit’ your inmate one of three ways:
Go here to begin the process to schedule a visit.
What is the cost to do remote video visitation?
Paid Remote Visits
Having a remote visit from your Home or app, the cost of each 20-25 minute ‘friends and family remote visit’ will be approximately $7.95 plus tax.
FREE Remote Visits
Visitors can also choose to come to the jail and video chat with an inmate via the JailFunds/VendEngine kiosk in the lobby. The video visit on-site at the jail is FREE.
You can deposit money four different ways:
Attorney Visits only! < (Lawyers, go here)
correctpay.com Help
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
3211 Grand Caillou Road
Houma, LA 70363
985-876-2500
ON-SITE VIDEO VISITATION SCHEDULE
DAY | TIME |
SUNDAY | No on site visits |
MONDAY | 8:30AM - 9:00AM 9:30AM - 10:00AM 10:30AM - 11:00AM 11:30AM - 12:00PM 1:30PM - 2:00PM 2:30PM - 3:00PM |
TUESDAY | 8:30AM - 9:00AM 9:30AM - 10:00AM 10:30AM - 11:00AM 11:30AM - 12:00PM 1:30PM - 2:00PM 2:30PM - 3:00PM |
WEDNESDAY | 8:30AM - 9:00AM 9:30AM - 10:00AM 10:30AM - 11:00AM 11:30AM - 12:00PM 1:30PM - 2:00PM 2:30PM - 3:00PM |
THURSDAY | 8:30AM - 9:00AM 9:30AM - 10:00AM 10:30AM - 11:00AM 11:30AM - 12:00PM 1:30PM - 2:00PM 2:30PM - 3:00PM |
FRIDAY | 8:30AM - 9:00AM 9:30AM - 10:00AM 10:30AM - 11:00AM 11:30AM - 12:00PM 1:30PM - 2:00PM 2:30PM - 3:00PM |
SATURDAY | No on site visits |
REMOTE VIDEO VISITATION SCHEDULE
DAY | TIMES |
SUNDAY | 7:00AM - 10:00PM |
MONDAY | 7:00AM - 10:00PM |
TUESDAY | 7:00AM - 10:00PM |
WEDNESDAY | 7:00AM - 10:00PM |
THURSDAY | 7:00AM - 10:00PM |
FRIDAY | 7:00AM - 10:00PM |
SATURDAY | 7:00AM - 10:00PM |
Visitation will begin at 8:00 A.M. and end at 9:00 P.M.
Excluded times:
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Terrebonne Parish Criminal Justice Complex money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
They may not be directly connected to the internet, but inmates at Terrebonne Parish Criminal Justice Complex are provided free tablets to use within the jail that allow them to have access to the following services and information:
The availability of tablets may seem like something that inmates who are serving time do not deserve, but here are some of the benefits for inmates in Terrebonne Parish:
For more information about Tablets and how your inmate can get one to use while he is in jail, chek out our Inmate Tablet page.
For inmates receiving mail in the Terrebonne Parish Criminal Justice Complex there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Terrebonne Parish Criminal Justice Complex:
Inmate's Full Name & Inmate ID#
TPCJC
P.O. BOX 9158
SEMINOLE, FL 33775-9158
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
Postcards
The Terrebonne Parish Criminal Justice Complex allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Terrebonne Parish Criminal Justice Complex also allows regular postcards and envelopes to be mailed to inmates as well.
Personal postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
TPCJC
P.O. BOX 9158
SEMINOLE, FL 33775-9158
Legal Mail
Legal Mail is mail from Attorneys, law enforcement, the courts, bail companies, etc.
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Terrebonne Parish Criminal Justice Complex allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Terrebonne Parish Criminal Justice Complex standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All legal mail, newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
TPCJC
3211 GRAND CAILLOU ROAD
HOUMA, LA 70363
(subscriptions, legal mail, and money orders only)
To communicate by text or email with an Terrebonne Parish inmate, follow these instructions:
For all the information you need to send and receive secure messages in the form of text or email with a Terrebonne Parish Criminal Justice Complex inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.
To deposit money into the account of an inmate in Terrebonne Parish, follow these instructions:
For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.
To receive phone calls from an inmate in Terrebonne Parish follow these instructions:
Terrebonne Parish Criminal Justice Complex uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Terrebonne Parish Criminal Justice Complex, families can also leave secure voicemails for inmates to listen to.
Fees
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.
For all the information regarding phone calls with Terrebonne Parish inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.
To register and sign up for a remote visitation account with correctpay.com to communicate with your Terrebonne Parish Criminal Justice Complex inmate, follow the instructions below:
Terrebonne Parish Criminal Justice Complex uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.
You can ‘video visit’ your inmate one of three ways:
Begin the process to schedule a visit:
24/7 Customer Service - 855-836-3364
For all the information on remote video visits and 'at the jail' visitation for Terrebonne Parish Criminal Justice Complex, including fees, schedules, how it works and more, check out our Visit Inmate Page.