Bonneville County Jail

Search for an Inmate in Bonneville County

Bonneville County Jail Information

The Bonneville County Jail is a 533 bed jail in the city of Idaho Falls, Bonneville County, Idaho. A new addition, called a Special Handling Facility, will be completed in late 2024. It will add 94 new beds bringing the new total beds to 627. The expansion will service inmates with mental heath, chronic illness and serious substance abuse issues.

This page provides information on how to search for an inmate in the official jail roster, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, voicemail emailing and texting, tablet rentals, bail bond instructions and commissary purchases.

Phone: 208-529-1315

Physical Address:
900 Environmental Way
Idaho Falls, ID 83401

Mailing Address (personal mail):
Inmate's Full Name & Inmate ID#
Bonneville County Jail - ID
P.O. Box 247
Phoenix, MD 21131

Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Inmate ID#
Bonneville County Jail
605 North Capital
Idaho Falls, Idaho 83402

Other Jails and Prisons

How Do You Find Someone in the Bonneville County Jail?

To search for an inmate in the Bonneville County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 208-529-1315 for the information you are looking for. You can also look up Bonneville County Criminal Court Case information online, as well as for all other Idaho county court cases.

Bonneville County Jail Inmate Search

The Bonneville County Jail maintains an average of 533 offenders in custody on any given day. The Bonneville County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Bonneville County law enforcement agencies arrest and detain approximately 10,980 offenders.

The following charts of Bonneville County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Bonneville County Corrections Department, the state of Idaho Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Bonneville County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Bonneville County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

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About the Bonneville County Jail

The Bonneville County Jail in Idaho has a current operational capacity of 533 beds, although they broke grond on a new 94-bed addition to the jail that is expected to be completed by late 2024 which will bring the new total number of beds to 627. The new addition is called the Special Handling Facility and is for inmates with the following issues: Mental Health, Substance Abuse, Suicidal, and Chronic Illness.

The new addition's cost is $19.2 million, most paid by the federal governmet. It will add 24,000 square feet to the jail, plus the remodeling of 7,400 square feet of the existing jail. It is expected that the Bonneville County Jail will not need any new improvements until at least 2040. The orginal jail was built in 1998 and housed 284 inmates before they expanded to the current 533.

The address of the Bonneville County Jail in Idaho is 900 Environmental Way in Idaho Falls, ID  83401, although there is no mail for inmates sent here.  Please address all inmate mail as follows:

Personal letters

Inmate's Full Name & Inmate ID#
Bonneville County Jail - ID
P.O. Box 247
Phoenix, MD 21131

Legal mail, books and magazine subscriptions

Inmate's Full Name & Inmate ID#
Bonneville County Jail
605 North Capital
Idaho Falls, Idaho 83402

You can contact the jail 24 hours a day by calling 208-529-1315. You will need to call them to get their inmate ID# for sending mail, and for finding out the amount of their bond. You can also ask other information about sending money, vistation polices, send an inmate text messages and their use of tablets.  Most of this information can be found in the sections below this one, however.

The Bonneville County Jail maintains a daily inmate list that is updated several times throughout the day, however it just has their names. Unfortunately there is no information about their criminal charges, bond or their mugshots. Most inmates are housed in open pods, while others are locked in individual cells.  Where they are housed depends on whether they are classified as minimum, medium or maximum security, and of course whether they are male or female.

Mail can be received every day and is processed and passed to the inmates quickly, however the jail uses a digital service to avoid contraband entering the facility. The original letter will be scanned and then destroyed. Friends and family of inmates in the Bonneville County Jail can arrange to visit inmates by video, both at the jail and remotely from home. Friends and family can also communicate using an online text/email system, send them money and buy them commissary online, and set up a phone account that allows the inmates to call them during the day and evening seven days a week.

All the information on these inmate services can be found in the sections below.  If you still have questions, you can phone the jail 24 hours a day by calling 208-529-1315.

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Recent Bookings & Arrests

How do I find out if someone has been arrested and booked into the Bonneville County Jail?

To find out if someone you know has been recently arrested and booked into the Bonneville County Jail, call the jail’s booking line at 208-529-1315.

There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.

Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.

If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.

Bonneville County Jail Booking Roster

What happens during booking in Bonneville County?

After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Bonneville County for booking.

Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.

What is the booking process like at the Bonneville County Jail?

Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Bonneville County and other Idaho and USA jurisdictions.

If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.

It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.

What kind of questions are asked during booking?

The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.

What happens to an offender’s personal property during booking?

During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.

Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.

What happens after booking?

At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.

If the offender is being detained and housed while awaiting arraignment, the Bonneville County Jail will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.

Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.

How long does the Bonneville County Jail Booking process take?

Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.

If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.

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Directions / Map to the Bonneville County Jail
Inmate Bail and Bonding

A $10.00 Sheriff’s Bond fee is attached to each bond. This must be paid separate from the money for the bond charge and must be paid with exact change.

If paying bond as a 'cash bond' as opposed to using a Bail Bondsman, you can pay with cash (exact change), money order or a certified cashier's check from a local bank.

Bonneville County Bail Bond Information

Because Bonneville County and Idaho can change their bail bond procedures, it is always best to call either the Bonneville County Jail at 208-529-1315, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the Bonneville County Jail or the Bonneville County Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.

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Inmate Visitation

How Do You Visit an Inmate in the Bonneville County Jail? What is the Schedule?

Bonneville County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

900 Environmental Way
Idaho Falls, ID 83401
208-529-1315

Schedule Video Visits online with gettingout

  • The first on-site visit each week is free.
  • Visits are 15 or 30 minutes. You have the option of choosing the length.
  • Visitation schedule subject to change.
  • Inmates are allowed one free visit per week, but it must be at the facility video kiosk.
  • There are no limits on the number of subsequent visits.
  • A maximum of 2 guests are allowed per an on-site video session.
  • Special visits may be approved for those persons traveling farther than 60 miles or other extenuating circumstances.  The Shift Supervisor or Classification Officer may authorize special visits. Once the special visit is approved you will be required to register through the Telmate system and visit via Telmate onsite.
DAY TIME
SUNDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
MONDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
TUESDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
WEDNESDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
THURSDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
FRIDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
SATURDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM

Bonneville County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

  • All visits must be scheduled at least 24 hours in advance.
  • Visitation Schedule subject to change.
DAY TIME
SUNDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
MONDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
TUESDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
WEDNESDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
THURSDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
FRIDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
SATURDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM

Bonneville County Jail uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Bonneville County Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Bonneville County Jail.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Bonneville County Jail?

To visit an inmate in Bonneville County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Bonneville County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Bonneville County Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Bonneville County follow these steps:
1.  Start by confirming that Bonneville County Jail's Video Visitation is working correctly by looking up Bonneville County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Bonneville County Jail, and then the inmate you wish to communicate with.

Other Bonneville County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Bonneville County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Bonneville County, can be found on our Visit Inmate Page.

Bonneville County Jail Phone: 208-529-1315

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bonneville County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 208-529-1315 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Bonneville County Jail?

Bonneville County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

900 Environmental Way
Idaho Falls, ID 83401
208-529-1315

Schedule Video Visits online with gettingout

  • The first on-site visit each week is free.
  • Visits are 15 or 30 minutes. You have the option of choosing the length.
  • Visitation schedule subject to change.
  • Inmates are allowed one free visit per week, but it must be at the facility video kiosk.
  • There are no limits on the number of subsequent visits.
  • A maximum of 2 guests are allowed per an on-site video session.
  • Special visits may be approved for those persons traveling farther than 60 miles or other extenuating circumstances.  The Shift Supervisor or Classification Officer may authorize special visits. Once the special visit is approved you will be required to register through the Telmate system and visit via Telmate onsite.
DAY TIME
SUNDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
MONDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
TUESDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
WEDNESDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
THURSDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
FRIDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
SATURDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM

Bonneville County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

  • All visits must be scheduled at least 24 hours in advance.
  • Visitation Schedule subject to change.
DAY TIME
SUNDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
MONDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
TUESDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
WEDNESDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
THURSDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
FRIDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM
SATURDAY 7:00 AM - 11:45AM
12:00PM- 5:45PM
6:00PM - 6:45PM
7:30PM - 9:45PM

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bonneville County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 208-529-1315 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Bonneville County Jail?

There are multiple ways to add money to an inmate's account at Bonneville County Jail, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email[email protected]
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Bonneville County

To send commissary money to an inmate in Bonneville County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Idaho, then select Bonneville County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Bonneville County Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bonneville County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 208-529-1315 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Bonneville County Jail?

How Do Inmates in Bonneville County Jail Make or Receive Phone Calls?

To receive phone calls from inmates in Bonneville County, or to assist them in making phone calls to other people, follow these steps:

1.  Start by confirming that Bonneville County Jail has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Bonneville County Jail, and then the inmate you wish to communicate with.

Bonneville County Services that are provided by GettingOut, a GTL company:
 - Phone Calls & Voicemail 
 - Video Visits (from home or jail lobby)
 - Email & Photo Sharing
 - Tablet Rental
 - Deposits


Phone & Voicemail Fees

1.  GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within Idaho.
2. Prepaid calls between Idaho and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.

Note: Rates are subject to change.

Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.

Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the Bonneville County Jail approves of the phone number.

Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card.  When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.

Customer Service
If you have any questions about the Bonneville County Jail GettingOut phone services, you can call them at 866-516-0115.

* All the information you need to understand making and receiving phone calls with inmates in Bonneville County, can be found on our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bonneville County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 208-529-1315 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the Bonneville County Jail, and what can I send them?

Bonneville County Jail Inmate Mail Guidelines

Postcards
The Bonneville County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Bonneville County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Bonneville County Jail - ID
P.O. Box 247
Phoenix, MD 21131



Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Bonneville County Jail
605 North Capital
Idaho Falls, Idaho 83402



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Bonneville County Jail allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Bonneville County Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Bonneville County Jail
605 North Capital
Idaho Falls, Idaho 83402


TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.

Here’s how it works for Bonneville County Jail:
1.    All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Bonneville County Jail Idaho
(note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

2.    If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3.    An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will  use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4.    All digital files are then forwarded to the offender’s assigned prison.
5.    Bonneville County Jail mailroom prints approved pages and delivers them to the inmate.

IMPORTANT NOTES:

  • TextBehind does not deliver any mail to the inmate directly, nor do they guarantee delivery of your letters to the inmates by the courier, jail or prison staff. Once they process your mail and ship them out on your behalf, they are out of the loop entirely. However, at times they may offer to resend your letters under certain strict conditions as a courtesy. 
  • Inmates do not receive any invites when you add them, and neither do they need to accept the use of TextBehind service. Once you add the inmate, you can create letters for them. 

Here’s what happens when TextBehind receives a letter from an inmate:

  • Upon receiving, TextBehind staff open their letters, scan, and upload high-quality images to your TextBehind account as a complimentary service. You are not required to have any money or credits balance in your TextBehind account to receive inmate letters.
  • Next, you will receive a text and email alert to notify you of any new incoming reply letters. At that time, you can log into the TextBehind website or mobile app and view letters in your CONTACTS >> Click on Conversation Icon. 

YOU NEED TO KNOW THIS...

  • Inmates do require a stamp to send out their letters to TextBehind using Postal Service.
  • The cash or credit balance from your TextBehind account will not be shared with inmates as a substitute for the stamps. 
  • All letters printed and shipped by TextBehind nationwide to virtually any jail or prison facility are delivered to the jails/prisons by couriers such as the USPS or FedEx as their standard process.
  • After the shipments, TextBehind has no control over the process.
  • The delivery of your letters depends on couriers and prison staff taking necessary action on time.

IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts

** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Bonneville County Jail Idaho (
note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bonneville County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 208-529-1315 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Bonneville County Jail, and what can I purchase?

Bonneville County Jail contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Idaho.
3. Select Bonneville County Jail.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected].
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Bonneville County Jail staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Bonneville County Jail's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.


*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send Money to an Inmate in Bonneville County

To send commissary money to an inmate in Bonneville County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Idaho, then select Bonneville County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Bonneville County Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bonneville County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 208-529-1315 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Bonneville County Jail using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Bonneville County Jail contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Bonneville County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.
  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.
  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an Bonneville County Jail Inmate by Mail and by Email

To mail or email an inmate in Bonneville County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Bonneville County Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Bonneville County Jail has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Bonneville County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Bonneville County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Bonneville County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bonneville County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 208-529-1315 for further assistance.

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Inmate Tablets

Do Inmates in the Bonneville County Jail have Access to Tablets or Computers?

Bonneville County Jail allows inmates access to tablets to use for the services provided by 'gettingout'.


The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Bonneville County Jail, such as:

  • Music
  • Books
  • Games
  • Education
  • News
  • Radio
  • Television
  • Read mail and messages
  • Video visits

-  Free services are already available for use on the device at Bonneville County Jail.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Bonneville County Jail Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

  • Tablet devices include some services and the content is free.
  • The subscription services require additional funding.
  • There may be multiple options such as 7-day or 30-day subscriptions.
  • Costs are dependent upon the available services and what the Bonneville County Jail charges.

To estimate costs for phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page) or call 866-516-0115 for assistance.

How Inmates Can Use a Tablet to Access Services at Bonneville County Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Bonneville County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bonneville County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 208-529-1315 for further assistance.

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Are there photos of the Bonneville County Jail? What does it look like?
Other Jails in Bonneville County

What are the other City and County Jails in Bonneville County?

Bonneville County County Jails
Bonneville County Juvenile Facilities
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Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding Bonneville County?

Bonneville Caribou Bingham Jefferson Madison Teton Teton Lincoln
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Search for an Inmate in Bonneville County

This facility, known as "Bonneville County Jail" is also known as Bonneville County Jail, Idaho, Bonneville.