Sussex Correctional Institution

To search for an inmate in the Sussex Correctional Institution, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 302-856-5280 for the information you are looking for.

Sussex Correctional Institution Inmate Search

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about finding an inmate in the Sussex Correctional Institution, how the jail rosters work and what happens after an offender is arrested and booked. If you still have questions after reviewing these FAQs, call 302-856-5280 for further assistance.

The Sussex Correctional Institution maintains an average of 1206 offenders in custody on any given day. The Sussex Correctional Institution has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Sussex County law enforcement agencies arrest and detain approximately 140,220 offenders.

How Do You Visit an Inmate in the Sussex Correctional Institution? What is the Schedule?

Sussex Correctional Institution Inmate Visitation Schedule

23203 Dupont Blvd.
Georgetown, DE 19947
302-856-5280

• First, you must register for visitation with GTL/gettingout?ViaPath
  
• Visits will be scheduled by the visitor one week in advance by calling 302-856-5280
• Visits are by appointment only and the visitor must report to the front door thirty (30) minutes prior to the scheduled visiting time.
• Up to three total visitors are permitted per scheduled visit. Children must be accompanied by an adult. Inmates are allowed one 45-minute visit per week.
• There are two types of visits available:
  -  Open visits are relaxed and informal, physical contact is possible.
  -  Closed visits are formal, for security reasons, and physical contact is not allowed. The institution determines which type of visits inmates may have.
• Any visitor carrying an infant into the visiting room will be permitted to carry one (1) diaper, one (1) bottle, wipes in a clear plastic baggie, and one (1) pacifier for the infant.
• Only the following items are allowed into the institution: photo identification, including DMV vehicle IDs, passports, government issued IDs; two car keys; wedding band/engagement ring; medical alert necklace/bracelet; and life-saving medication. NO EXCEPTIONS.
• Visitors must be at the facility a minimum of 30 minutes before the start time of the scheduled visit or you will be denied access.
• You cannot change a scheduled visit.
• Visiting procedures if the COVID scare is still in place.

Sussex Correctional Institution uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:
1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Sussex Correctional Institution
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

• **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
• If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Sussex Correctional Institution.
• With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Sussex Correctional Institution?

To visit an inmate in Sussex County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Sussex County remote video inmate visitation can be done using the services of GettingOut. 

There are three ways to remotely visit your inmate in Sussex Correctional Institution:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Sussex County follow these steps:
1.  Start by confirming that Sussex Correctional Institution's Video Visitation is working correctly by looking up Sussex County here.
2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Sussex Correctional Institution, and then the inmate you wish to communicate with.

Other Sussex County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Sussex Correctional Institution Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Sussex County, can be found on our Visit Inmate Page.

Sussex Correctional Institution Phone: 302-856-5280

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sussex Correctional Institution’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 302-856-5280 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Sussex Correctional Institution?

Sussex Correctional Institution uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 



There are three ways to remotely visit your inmate:
1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Sussex Correctional Institution
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

• **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
• If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Sussex Correctional Institution.
• With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sussex Correctional Institution’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 302-856-5280 for further assistance.

How Do You Deposit Money for an Inmate in the Sussex Correctional Institution?

There are five choices for putting money on an inmate's books that can be used for communication services:

1. Commissary money in the form of a money order may be mailed to:
AdvancePay Service Department
P.O. Box 911722
Denver, CO 80291-1722

2. You may use cash or credit/debit cards at any time by using the kiosk located in the front lobby.  The fee for the use of the ATM is generally $1.50 per transaction for cash and 10% fee for credit/debit cards.

3. Commissary money can also be added to an inmates account at any time using any of these methods online.

4. Cash deposits to ConnectNetwork are now available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.

5. You can call customer service 24/7 at 877-650-4249 and get instructions for depositing money over the phone using a debit or credit card.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sussex Correctional Institution’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 302-856-5280 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Sussex Correctional Institution?

How Do You Communicate with an Inmate in the Sussex Correctional Institution by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

• Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
• Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
• Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Sussex Correctional Institution, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Sussex Correctional Institution Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sussex Correctional Institution’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 302-856-5280 for further assistance.

How do I Mail an Inmate in the Sussex Correctional Institution, and what can I send them?

Sussex Correctional Institution Inmate Mail Guidelines

Postcards
The Sussex Correctional Institution allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Sussex Correctional Institution also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & SBI#, Building & Tier of Inmate
Sussex Correctional Institution
P O Box 500
Georgetown DE 19947

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & SBI#, Building & Tier of Inmate
Sussex Correctional Institution
P O Box 500
Georgetown DE 19947

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Sussex Correctional Institution allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Sussex Correctional Institution standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & SBI#, Building & Tier of Inmate
Sussex Correctional Institution
P O Box 500
Georgetown DE 19947

Sussex Correctional Institution Inmate Mail Guidelines

Postcards
The Sussex Correctional Institution allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Sussex Correctional Institution also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & SBI#, Building & Tier of Inmate
Sussex Correctional Institution
P O Box 500
Georgetown DE 19947

Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & SBI#, Building & Tier of Inmate
Sussex Correctional Institution
P O Box 500
Georgetown DE 19947

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Sussex Correctional Institution allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Sussex Correctional Institution standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & SBI#, Building & Tier of Inmate
Sussex Correctional Institution
P O Box 500
Georgetown DE 19947

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sussex Correctional Institution’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 302-856-5280 for further assistance.

Can I purchase Commissary Online for an Inmate in the Sussex Correctional Institution, and what can I purchase?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sussex Correctional Institution’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 302-856-5280 for further assistance.

How Can I Communicate with an Inmate in the Sussex Correctional Institution using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Sussex Correctional Institution contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Sussex Correctional Institution,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an Sussex Correctional Institution Inmate by Mail and by Email

To mail or email an inmate in Sussex County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

• All mail sent to an inmate at the Sussex Correctional Institution must include the sender's name and mailing address in the top left corner of the envelope or postcard.
• All mail must include the facility's address, as well as the inmate's name and assigned number.
• Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
• The Sussex Correctional Institution has a zero-tolerance policy regarding mail violations. 
• All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Sussex Correctional Institution,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

• Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
• After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
• You can also send your Sussex County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Sussex County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sussex Correctional Institution’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 302-856-5280 for further assistance.

Do Inmates in the Sussex Correctional Institution have Access to Tablets or Computers?

Sussex Correctional Institution allows inmates access to tablets to use for the services provided by 'gettingout'.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Sussex Correctional Institution, such as:

• Music
• Books
• Games
• Education
• News
• Radio
• Television
• Read mail and messages
• Video visits

-  Free services are already available for use on the device at Sussex Correctional Institution.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Sussex Correctional Institution Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

• Tablet devices include some services and the content is free.
• The subscription services require additional funding.
• There may be multiple options such as 7-day or 30-day subscriptions.
• Costs are dependent upon the available services and what the Sussex Correctional Institution charges.

To estimate costs for phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page) or call 866-516-0115 for assistance.

How Inmates Can Use a Tablet to Access Services at Sussex Correctional Institution

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Sussex Correctional Institution inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Sussex Correctional Institution’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 302-856-5280 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Sussex County?