Maricopa County Custody Bureau

Search for an Inmate in Maricopa County

Maricopa County Custody Bureau Information

The Maricopa County Custody Bureau is the jail system for the city of Phoenix, Maricopa County, Arizona. It is fourth largest county jail system in the United States. There are multiple facilities in this county that house people arrested and who stay in custody while their criminal court case works it's way through the adjudication process. For those inmates sentenced to less than one year, they will do their time within the Maricopa County Custody Bureau.

Maricopa County 4th Avenue Jail and Inmate Search
Maricopa County 512 Facility and Inmate Search
Maricopa County Durango Jail and Inmate Search
Maricopa County Estrella Jail and Inmate Search
Maricopa County Intake Transfer & Release Facility and Inmate Search
Maricopa County Lower Buckeye Jail and Inmate Search
Maricopa County Towers Jail and Inmate Search
Maricopa County Watkins Jail and Inmate Search

Maricopa County Juvenile Detention - Durango Facility

These pages provide information on how to search for an inmate in the official jail roster, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, voicemail emailing and texting, tablet rentals, bail bond instructions and commissary purchases.

Phone: 602-876-0322

Physical Address:
550 West Jackson
Phoenix, AZ 85003

Mailing Address (personal mail):
Inmate Name and Booking Number
Lower Buckeye Jail
3250 West Lower Buckeye Road
Phoenix, Arizona 85009

Mailing Address (legal mail or subscriptions):
Inmate Name and Booking Number
Lower Buckeye Jail
3250 West Lower Buckeye Road
Phoenix, Arizona 85009

Other Jails and Prisons

How Do You Find Someone in the Maricopa County Custody Bureau?

To search for an inmate in the Maricopa County Custody Bureau, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 602-876-0322 for the information you are looking for. You can also look up Criminal Court Cases, Warrants and Wanted Fugitives for Maricopa County and every county in Arizona.

Maricopa County Custody Bureau Inmate Search

The Maricopa County Custody Bureau maintains an average of offenders in custody on any given day. The Maricopa County Custody Bureau has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Maricopa County law enforcement agencies arrest and detain approximately 260,140 offenders.

The following charts of Maricopa County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Maricopa County Corrections Department, the state of Arizona Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Maricopa County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Maricopa County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

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About the Maricopa County Custody Bureau

Maricopa County Custody Bureau in Arizona is located at 550 W. Jackson St. Phoenix, AZ 85003 and operates several jails across the county. For general inquiries, you call (602) 876-1011, and (602) 876-0322 to locate an inmate..

Maricopa County Custody Bureau is the largest sheriff's office in Arizona and the inmate capacity of its Lower Buckeye Jail, an all-male facility, is 2,382.

Remote video visits take place through GTL's GettingOut service and cost $0.25 per minute, and onsite visits are allowed between 9am and 5pm, with each inmate only allowed one 30-minute visit per week. 

These are helpful links to the Maricopa County Jails.

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Recent Bookings & Arrests

How do I find out if someone has been arrested and booked into the Maricopa County Custody Bureau?

To find out if someone you know has been recently arrested and booked into the Maricopa County Custody Bureau, call the jail’s booking line at 602-876-0322.

There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.

Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.

If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.

Maricopa County Custody Bureau Booking Roster

What happens during booking in Maricopa County?

After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Maricopa County for booking.

Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.

What is the booking process like at the Maricopa County Custody Bureau?

Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Maricopa County and other Arizona and USA jurisdictions.

If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.

It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.

What kind of questions are asked during booking?

The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.

What happens to an offender’s personal property during booking?

During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.

Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.

What happens after booking?

At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.

If the offender is being detained and housed while awaiting arraignment, the Maricopa County Custody Bureau will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.

Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.

How long does the Maricopa County Custody Bureau Booking process take?

Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.

If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.

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Directions / Map to the Maricopa County Custody Bureau
Inmate Bail and Bonding

There are five choices for putting money on an inmate's books that may be used for paying an inmate's Bond or Bail.

Check with Maricopa County Custody Bureau by calling 602-876-0322 prior to paying a bond online as this is being rolled out to different facilities slowly.

1. Commissary money in the form of a money order may be mailed to:
AdvancePay Service Department
P.O. Box 911722
Denver, CO 80291-1722

2. You may use cash or credit/debit cards at any time by using the kiosk located in the front lobby.  The fee for the use of the ATM is generally $1.50 per transaction for cash and 10% fee for credit/debit cards.

3. Commissary money can also be added to an inmates account at any time using any of these methods online.

4Cash deposits to ConnectNetwork are now available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.

5. You can call customer service 24/7 at 877-650-4249 and get instructions for depositing money over the phone using a debit or credit card.

There are five choices for putting money on an inmate's books that may be used for paying an inmate's Bond or Bail.

Check with Maricopa County Custody Bureau by calling 602-876-0322 prior to paying a bond online as this is being rolled out to different facilities slowly.

1. Commissary money in the form of a money order may be mailed to:
AdvancePay Service Department
P.O. Box 911722
Denver, CO 80291-1722

2. You may use cash or credit/debit cards at any time by using the kiosk located in the front lobby.  The fee for the use of the ATM is generally $1.50 per transaction for cash and 10% fee for credit/debit cards.

3. Commissary money can also be added to an inmates account at any time using any of these methods online.

4Cash deposits to ConnectNetwork are now available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.

5. You can call customer service 24/7 at 877-650-4249 and get instructions for depositing money over the phone using a debit or credit card.

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Inmate Visitation

How Do You Visit an Inmate in the Maricopa County Custody Bureau? What is the Schedule?

Maricopa County Custody Bureau uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Maricopa County Custody Bureau
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Maricopa County Custody Bureau.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Maricopa County Custody Bureau?

To visit an inmate in Maricopa County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Maricopa County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Maricopa County Custody Bureau:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Maricopa County follow these steps:
1.  Start by confirming that Maricopa County Custody Bureau's Video Visitation is working correctly by looking up Maricopa County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Maricopa County Custody Bureau, and then the inmate you wish to communicate with.

Other Maricopa County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Maricopa County Custody Bureau Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Maricopa County, can be found on our Visit Inmate Page.

Maricopa County Custody Bureau Phone: 602-876-0322

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Maricopa County Custody Bureau’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 602-876-0322 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Maricopa County Custody Bureau?

Maricopa County Custody Bureau uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 



There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Maricopa County Custody Bureau
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Maricopa County Custody Bureau.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Maricopa County Custody Bureau’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 602-876-0322 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Maricopa County Custody Bureau?

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Maricopa County Custody Bureau uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Maricopa County Custody Bureau using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Maricopa County Custody Bureau may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Maricopa County Custody Bureau inmate's account for communication services, check out our Send Money page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Maricopa County Custody Bureau’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 602-876-0322 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Maricopa County Custody Bureau?

How Do You Communicate with an Inmate in the Maricopa County Custody Bureau by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Maricopa County Custody Bureau, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Maricopa County Custody Bureau Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Maricopa County Custody Bureau’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 602-876-0322 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the Maricopa County Custody Bureau, and what can I send them?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Maricopa County Custody Bureau’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 602-876-0322 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Maricopa County Custody Bureau, and what can I purchase?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Maricopa County Custody Bureau’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 602-876-0322 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Maricopa County Custody Bureau using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Maricopa County Custody Bureau contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Maricopa County Custody Bureau,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.
  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.
  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an Maricopa County Custody Bureau Inmate by Mail and by Email

To mail or email an inmate in Maricopa County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Maricopa County Custody Bureau must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Maricopa County Custody Bureau has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Maricopa County Custody Bureau,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Maricopa County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Maricopa County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Maricopa County Custody Bureau’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 602-876-0322 for further assistance.

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Inmate Tablets

Do Inmates in the Maricopa County Custody Bureau have Access to Tablets or Computers?

Maricopa County Custody Bureau allows inmates access to tablets to use for the services provided by 'gettingout'.


The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Maricopa County Custody Bureau, such as:

  • Music
  • Books
  • Games
  • Education
  • News
  • Radio
  • Television
  • Read mail and messages
  • Video visits

-  Free services are already available for use on the device at Maricopa County Custody Bureau.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Maricopa County Custody Bureau Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

  • Tablet devices include some services and the content is free.
  • The subscription services require additional funding.
  • There may be multiple options such as 7-day or 30-day subscriptions.
  • Costs are dependent upon the available services and what the Maricopa County Custody Bureau charges.

To estimate costs for phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page) or call 866-516-0115 for assistance.

How Inmates Can Use a Tablet to Access Services at Maricopa County Custody Bureau

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Maricopa County Custody Bureau inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Maricopa County Custody Bureau’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 602-876-0322 for further assistance.

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Are there photos of the Maricopa County Custody Bureau? What does it look like?
Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding Maricopa County?

Maricopa La Paz Pima Gila Pinal Yuma Yavapai
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Search for an Inmate in Maricopa County

This facility, known as "Maricopa County Custody Bureau" is also known as Maricopa County Sheriff's Office, Maricopa County Sheriffs Office , Maricopa County Sheriffs Office , Arizona, Maricopa.