Norfolk City Jail

To search for an inmate in the Norfolk City Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 757-664-4700 for the information you are looking for. You can also look up Norfolk city, Norfolk Criminal Court Cases, as well as Virginia Criminal Court cases online for every other county, and daily court dockets for each of the state's courts. If you are not sure what court your inmate is to appear in, this is a list of all the courts in Virginia, broken down by each court circuit.

Norfolk City Jail Inmate Search

The Norfolk City Jail maintains an average of 1700 offenders in custody on any given day. The Norfolk City Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Norfolk city, Norfolk law enforcement agencies arrest and detain approximately 34,000 offenders.

The following charts of Norfolk city, Norfolk inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Norfolk city, Norfolk Corrections Department, the state of Virginia Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Norfolk city, Norfolk.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Norfolk city, Norfolk and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

There are five choices for putting money on an inmate's books that may be used for paying an inmate's Bond or Bail.

Check with Norfolk City Jail by calling 757-664-4700 prior to paying a bond online as this is being rolled out to different facilities slowly.

1. Commissary money in the form of a money order may be mailed to:
AdvancePay Service Department
P.O. Box 911722
Denver, CO 80291-1722

2. You may use cash or credit/debit cards at any time by using the kiosk located in the front lobby.  The fee for the use of the ATM is generally $1.50 per transaction for cash and 10% fee for credit/debit cards.

3. Commissary money can also be added to an inmates account at any time using any of these methods online.

4. Cash deposits to ConnectNetwork are now available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.

5. You can call customer service 24/7 at 877-650-4249 and get instructions for depositing money over the phone using a debit or credit card.

There are five choices for putting money on an inmate's books that may be used for paying an inmate's Bond or Bail.

Check with Norfolk City Jail by calling 757-664-4700 prior to paying a bond online as this is being rolled out to different facilities slowly.

1. Commissary money in the form of a money order may be mailed to:
AdvancePay Service Department
P.O. Box 911722
Denver, CO 80291-1722

2. You may use cash or credit/debit cards at any time by using the kiosk located in the front lobby.  The fee for the use of the ATM is generally $1.50 per transaction for cash and 10% fee for credit/debit cards.

3. Commissary money can also be added to an inmates account at any time using any of these methods online.

4. Cash deposits to ConnectNetwork are now available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.

5. You can call customer service 24/7 at 877-650-4249 and get instructions for depositing money over the phone using a debit or credit card.

How Do You Visit an Inmate in the Norfolk City Jail? What is the Schedule?

Norfolk City Jail INMATE REMOTE VIDEO VISITATION SCHEDULE

• All visits must be scheduled with GTL/Viapath at least 24 hors in advance, but not longer than 14 days out.
  
• After registering and scheduling your visit you must wait for approval from the
• All visitors must be signed in at least 15 minutes prior to the start of the schduled visit.
• If you don't cancel your visit 24 hours in advance you will still be charged for the visit, and it will count as one of your inmate's allowed visits.
• If you have any questions, call the jail at 757-664-4955.

Norfolk City Jail uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:
1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Norfolk City Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

• **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
• If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Norfolk City Jail.
• With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Norfolk City Jail?

To visit an inmate in Norfolk city, Norfolk, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Norfolk city, Norfolk remote video inmate visitation can be done using the services of GettingOut. 

There are three ways to remotely visit your inmate in Norfolk City Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Norfolk city, Norfolk follow these steps:
1.  Start by confirming that Norfolk City Jail's Video Visitation is working correctly by looking up Norfolk city, Norfolk here.
2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Norfolk City Jail, and then the inmate you wish to communicate with.

Other Norfolk city, Norfolk Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Norfolk City Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Norfolk city, Norfolk, can be found on our Visit Inmate Page.

Norfolk City Jail Phone: 757-664-4700

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Norfolk City Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-664-4700 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Norfolk City Jail?

Norfolk City Jail INMATE REMOTE VIDEO VISITATION SCHEDULE

• All visits must be scheduled with GTL/Viapath at least 24 hors in advance, but not longer than 14 days out.
  
• After registering and scheduling your visit you must wait for approval from the
• All visitors must be signed in at least 15 minutes prior to the start of the schduled visit.
• If you don't cancel your visit 24 hours in advance you will still be charged for the visit, and it will count as one of your inmate's allowed visits.
• If you have any questions, call the jail at 757-664-4955.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Norfolk City Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-664-4700 for further assistance.

How Do You Deposit Money for an Inmate in the Norfolk City Jail?

There are multiple ways to add money to an inmate's account at Norfolk City Jail, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: [email protected]
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Norfolk city, Norfolk

To send commissary money to an inmate in Norfolk City Jail follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Virginia, then select Norfolk City Jail, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Norfolk City Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Norfolk City Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-664-4700 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Norfolk City Jail?

How Do You Communicate with an Inmate in the Norfolk City Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

• Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
• Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
• Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Norfolk City Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Norfolk City Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Norfolk City Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-664-4700 for further assistance.

How do I Mail an Inmate in the Norfolk City Jail, and what can I send them?

Postcards & Envelopes
The Norfolk City Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
The Norfolk City Jail also allows regular postcards and envelopes to be mailed to inmates as well. All mail is sent to a third party service that scans in your postcards and letters and sends them to your inmate digitally. All documents sent will be destroyed so don't send originals to this address. If you don't put a return name & address on the envelope, and if you don't use the inmates full name and ID #, your letter will be returned to you. You can find the inmate's ID# here.
Norfolk City Jail
Inmate Name & Inmate Booking #
PO Box 2966 PMB 35803
San Antonio, TX 78299-2966

Newspapers, Magazines & Books
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books are allowed to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Norfolk City Jail standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
Norfolk City Jail
Inmate Name & Inmate Booking #
811 E. City Hall Ave.
Norfolk, VA 23510

Care packages
Care packages are pre-chosen items packaged together and sent to the inmate from Access Securepak. They can include clothing, snacks and seasonal items.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Norfolk City Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-664-4700 for further assistance.

Can I purchase Commissary Online for an Inmate in the Norfolk City Jail, and what can I purchase?

Norfolk City Jail contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Virginia.
3. Select Norfolk City Jail.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected].
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Norfolk City Jail staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Norfolk City Jail's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send Money to an Inmate in Norfolk city, Norfolk

To send commissary money to an inmate in Norfolk City Jail follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Virginia, then select Norfolk City Jail, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Norfolk City Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Norfolk City Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-664-4700 for further assistance.

How Can I Communicate with an Inmate in the Norfolk City Jail using an Online Messaging Service?

Norfolk City Jail allows Secure Messaging using a third-party service call Access Corrections.

They are the same company that facilitate Secure Deposits and Securepaks, so if you are already registered with them, then you are already approved to send Secure Messages to your inmate.

Register/Log in here.

After Registering/Logging In:

1.     You choose Norfolk City Jail.
2.    You Search for your inmate by typing in his last name. You can further narrow your search by adding his first name and/or Inmate ID.
3.    You add a credit or debit card.
4.    You buy a message plan (plans and prices vary), or buy credits. One credit costs $0.01.
5.    You select the option for your inmate to be able use the credits which you purchase, to message back to you... Or not.
6.    Norfolk City Jail charges a fee for each message sent or received.

Important Things to Know

 - Access Corrections has an iphone app and an android app for using their services.
 - ALL of your correspondence will be monitored by the jail. 
 - Do NOT write anything you wouldn’t want repeated in court.
 - Rates vary and are always subject to change.
 - Inmates can write you back ONLY if you select that option.
 - You CAN send photos up to 32MB in file size. Subject to change.
 - You CAN have unlimited credits on your account but are limited in the amount of each credit purchase.
 - You may NOT type or send emoticons.
 - You may NOT copy and paste text. Type directly.
 - You may NOT type profanities, violence or characters not approved. 
 - Due to messages having to be reviewed first, allow up to five days for a message to be delivered.
 - You may NOT transfer credits to another email.

Phone: 866-345-1884

Email:  [email protected]
FAQ
Contact Page
iphone app
Android app

How to Send a Secure Email Message to an Inmate in Norfolk city, Norfolk

To send a secure email message to an inmate in Norfolk City Jail follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Virginia, then select Norfolk City Jail, and then the inmate you want to send your message to.
• Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
• NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Norfolk City Jail check out our Secure Messaging Guide for Norfolk city, Norfolk.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Norfolk City Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-664-4700 for further assistance.

Do Inmates in the Norfolk City Jail have Access to Tablets or Computers?

Norfolk City Jail allows inmates access to tablets to use for the services provided by 'gettingout'.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Norfolk City Jail, such as:

• Music
• Books
• Games
• Education
• News
• Radio
• Television
• Read mail and messages
• Video visits

-  Free services are already available for use on the device at Norfolk City Jail.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Norfolk City Jail Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

• Tablet devices include some services and the content is free.
• The subscription services require additional funding.
• There may be multiple options such as 7-day or 30-day subscriptions.
• Costs are dependent upon the available services and what the Norfolk City Jail charges.

To estimate costs for phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page) or call 866-516-0115 for assistance.

How Inmates Can Use a Tablet to Access Services at Norfolk City Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Norfolk City Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Norfolk City Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 757-664-4700 for further assistance.