Chenango County Jail

Search for an Inmate in Chenango County

Chenango County Jail Information

The Chenango County Jail is a 133 bed jail in the city of Norwich, Chenango County, New York. Offenders arrested for misdemeanors and felonies in this county are brought here for booking and processing, and if their crime requires it, are incarcerated until they either get bail or are released from custody on their own recognizance.

Those who are found guilty and sentenced to a term of less than one year, will do their time in this county. Those sentenced to longer terms will be sent to either the New York State Prison System or the Federal Bureau of Prisons.

This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at (607) 337-1853, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.

It's always a good idea to find out and save the inmate's jail ID number or booking number as you may need this for sending mail or other communication needs. If you can't locate it online, you can call the Chenango County Jail at (607) 337-1853 to get it.

Phone: (607) 337-1853

Physical Address:
14 West Park Place
Norwich, NY 13815

Other Jails and Prisons

How Do You Find Someone in the Chenango County Jail?

To search for an inmate in the Chenango County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at (607) 337-1853 for the information you are looking for. You can also look up an offender's Criminal Court Case online for Chenango County Court or any other county court in New York. This information includes future court appearances.

Chenango County Jail Inmate Search

The Chenango County Jail maintains an average of 133 offenders in custody on any given day. The Chenango County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Chenango County law enforcement agencies arrest and detain approximately 2,660 offenders.

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About the Chenango County Jail
With a capacity of up to 133 inmates at any time, the Chenango County Jail is built on 5 housing units, and each unit is contained. Upon entry to any of the housing units there is access to the day room, laundry room, program use, and an exercise yard, all of which are separated from those of the other housing units. This prevents inmates from other housing areas to interact, and allows for those who are involved in the same case to remain separated throughout their trial and while serving their sentence. Inmates are permitted to have 5 books or magazines, 1 wedding ring, a bible and religious article, legal materials, photographs, and some basic clothing items, as well as their glasses or dentures. All medications may be provided to be distributed to the inmate, and a set of clothing for court appearances will be kept with their personal belongings. Inmates who choose to work within the facility during their incarceration will be permitted to have one additional visiting hour on Wednesdays at 7pm. Visitation: 8am Saturday and Sunday with two visits of one hour each, every week. Visitors must register at (607) 337-1967, Monday through Friday, 8:00 am to 4:00 pm and must arrive 15 minutes before their scheduled visit.
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Recent Bookings & Arrests

How do I find out if someone has been arrested and booked into the Chenango County Jail?

To find out if someone you know has been recently arrested and booked into the Chenango County Jail, call the jail’s booking line at (607) 337-1853.

There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.

Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.

If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.

Chenango County Jail Booking Roster

What happens during booking in Chenango County?

After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Chenango County for booking.

Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.

What is the booking process like at the Chenango County Jail?

Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Chenango County and other New York and USA jurisdictions.

If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.

It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.

What kind of questions are asked during booking?

The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.

What happens to an offender’s personal property during booking?

During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.

Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.

What happens after booking?

At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.

If the offender is being detained and housed while awaiting arraignment, the Chenango County Jail will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.

Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.

How long does the Chenango County Jail Booking process take?

Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.

If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.

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Directions / Map to the Chenango County Jail
Inmate Bail and Bonding

How to make a bail payment using gettingout.com

  • gettingout.com assists you in using their banking system to make bail payment for your inmate.  
  • At this time, you cannot make bail payments online, but you can either do it at the Chenango County Jail, or over the phone by calling 866-516-0115.

How to Bail out an Inmate in Chenango County

To Bail out or Post Bond for an Inmate in Chenango County Jail follow these steps:

For complete Instructions on How to Bail or Bond an Inmate in Chenango County Jail, check out our Inmate Bail page.

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Inmate Visitation

How Do You Visit an Inmate in the Chenango County Jail? What is the Schedule?

Chenango County Jail uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Chenango County Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Chenango County Jail.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Chenango County Jail?

To visit an inmate in Chenango County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Chenango County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Chenango County Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Chenango County follow these steps:
1.  Start by confirming that Chenango County Jail's Video Visitation is working correctly by looking up Chenango County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Chenango County Jail, and then the inmate you wish to communicate with.

Other Chenango County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Chenango County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Chenango County, can be found on our Visit Inmate Page.

Chenango County Jail Phone: (607) 337-1853

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call (607) 337-1853 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Chenango County Jail?

Chenango County Jail uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 



There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Chenango County Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Chenango County Jail.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call (607) 337-1853 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Chenango County Jail?

There are multiple ways to add money to an inmate's account at Chenango County Jail, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email[email protected]
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Chenango County

To send commissary money to an inmate in Chenango County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select New York, then select Chenango County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Chenango County Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call (607) 337-1853 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Chenango County Jail?

How Do You Communicate with an Inmate in the Chenango County Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Chenango County Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Chenango County Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call (607) 337-1853 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the Chenango County Jail, and what can I send them?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call (607) 337-1853 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Chenango County Jail, and what can I purchase?

How to Send Money to an Inmate in Chenango County

To send commissary money to an inmate in Chenango County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select New York, then select Chenango County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Chenango County Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call (607) 337-1853 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Chenango County Jail using an Online Messaging Service?

Chenango County Jail allows Secure Messaging using a third-party service call Access Corrections.

They are the same company that facilitate Secure Deposits and Securepaks, so if you are already registered with them, then you are already approved to send Secure Messages to your inmate.

Register/Log in here.

After Registering/Logging In:

1.     You choose Chenango County Jail.
2.    You Search for your inmate by typing in his last name. You can further narrow your search by adding his first name and/or Inmate ID.
3.    You add a credit or debit card.
4.    You buy a message plan (plans and prices vary), or buy credits. One credit costs $0.01.
5.    You select the option for your inmate to be able use the credits which you purchase, to message back to you... Or not.
6.    Chenango County Jail charges a fee for each message sent or received.

Important Things to Know

 - Access Corrections has an iphone app and an android app for using their services.
 - ALL of your correspondence will be monitored by the jail. 
 - Do NOT write anything you wouldn’t want repeated in court.
 - Rates vary and are always subject to change.
 - Inmates can write you back ONLY if you select that option.
 - You CAN send photos up to 32MB in file size. Subject to change.
 - You CAN have unlimited credits on your account but are limited in the amount of each credit purchase.
 - You may NOT type or send emoticons.
 - You may NOT copy and paste text. Type directly.
 - You may NOT type profanities, violence or characters not approved. 
 - Due to messages having to be reviewed first, allow up to five days for a message to be delivered.
 - You may NOT transfer credits to another email.

Phone: 866-345-1884

Email:  [email protected]
FAQ
Contact Page
iphone app
Android app

How to Send a Secure Email Message to an Inmate in Chenango County

To send a secure email message to an inmate in Chenango County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select New York, then select Chenango County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Chenango County Jail check out our Secure Messaging Guide for Chenango County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call (607) 337-1853 for further assistance.

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Inmate Tablets

Do Inmates in the Chenango County Jail have Access to Tablets or Computers?

Chenango County Jail allows inmates access to tablets to use for the services provided by 'gettingout'.


The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Chenango County Jail, such as:

  • Music
  • Books
  • Games
  • Education
  • News
  • Radio
  • Television
  • Read mail and messages
  • Video visits

-  Free services are already available for use on the device at Chenango County Jail.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Chenango County Jail Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

  • Tablet devices include some services and the content is free.
  • The subscription services require additional funding.
  • There may be multiple options such as 7-day or 30-day subscriptions.
  • Costs are dependent upon the available services and what the Chenango County Jail charges.

To estimate costs for phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page) or call 866-516-0115 for assistance.

How Inmates Can Use a Tablet to Access Services at Chenango County Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Chenango County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Chenango County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call (607) 337-1853 for further assistance.

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Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding Chenango County?

Chenango Cortland Madison Otsego Broome Delaware
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Search for an Inmate in Chenango County

This facility, known as "Chenango County Jail" is also known as Chenango County Jail, New York, Chenango.