Jackson Pike Jail

To search for an inmate in the Jackson Pike Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 614-525-7100 for the information you are looking for. You can also look up Franklin County Criminal Court Cases online, as well as cases in every other county in Ohio.

Jackson Pike Jail Inmate Search

The Jackson Pike Jail maintains an average of 1700 offenders in custody on any given day. The Jackson Pike Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Franklin County law enforcement agencies arrest and detain approximately 53,980 offenders.

How Do You Visit an Inmate in the Jackson Pike Jail? What is the Schedule?

Jackson Pike Jail at-the-jail Inmate Video Visitation Schedule & Guidelines

2460 Jackson Pike
Columbus, OH 43223
614-525-7100

• First, Register and Schedule your visit online with GTL/Viapath.
  
  
• Second, download both apps so that you can use your devices from home. Search “GTL Inmate Visits.” 
• Each inmate gets two 20-minute minute on-site visits free each week.
• Children must have an ID as well (birth certificate, health insurance card, etc.)
• Each inmate can have no more than 2 adults and 3 children maximum per visit.

NOTE: Attorneys, Clergy and Law Enforcement may still visit in person.

Jackson Pike Jail Remote Inmate Video Visitation Schedule & Guidelines

• First, Register and Schedule your visit online with GTL/Viapath.
  
  
• Second, download both apps so that you can use your devices from home. Search “GTL Inmate Visits.” 

NOTE: Attorneys, Clergy and Law Enforcement may still visit in person.

Jackson Pike Jail offers Video Visitation for Inmates using the Services of GTL, aka ViaPath Techologies

In order to schedule and then visit an inmate using GTL you need to first register with GTL.

Next Steps:

• Register yourself and all visitors.
• Select Jackson Pike Jail
• Select your inmate.
• Schedule your preferred time for the visit.

For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. 

All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or 
7AM – 4PM MST Saturday – Sunday

Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.

How to Arrange Video Visitation with Jackson Pike Jail Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

• Register yourself and all visitors.
• Select Jackson Pike Jail
• Select your inmate.
• Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Jackson Pike Jail, check out our Visit Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson Pike Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 614-525-7100 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Jackson Pike Jail?

Jackson Pike Jail at-the-jail Inmate Video Visitation Schedule & Guidelines

2460 Jackson Pike
Columbus, OH 43223
614-525-7100

• First, Register and Schedule your visit online with GTL/Viapath.
  
  
• Second, download both apps so that you can use your devices from home. Search “GTL Inmate Visits.” 
• Each inmate gets two 20-minute minute on-site visits free each week.

NOTE: Attorneys, Clergy and Law Enforcement may still visit in person.

Jackson Pike Jail Remote Inmate Video Visitation Schedule & Guidelines

• First, Register and Schedule your visit online with GTL/Viapath.
  
  
• Second, download both apps so that you can use your devices from home. Search “GTL Inmate Visits.” 

NOTE: Attorneys, Clergy and Law Enforcement may still visit in person.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson Pike Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 614-525-7100 for further assistance.

How Do You Deposit Money for an Inmate in the Jackson Pike Jail?

There are multiple ways to add money to an inmate's account at Jackson Pike Jail, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Franklin County

To send commissary money to an inmate in Jackson Pike Jail follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Ohio, then select Jackson Pike Jail, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Jackson Pike Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson Pike Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 614-525-7100 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Jackson Pike Jail?

How Do You Communicate with an Inmate in the Jackson Pike Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

• Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
• Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
• Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Jackson Pike Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Jackson Pike Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson Pike Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 614-525-7100 for further assistance.

How do I Mail an Inmate in the Jackson Pike Jail, and what can I send them?

Postcards

The Jackson Pike Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes

The Jackson Pike Jail does allow inmates to receive letters mailed in envelopes. The letter cannot be altered with glitter, stickers, perfume, etc.  There is no limit to the number of letters an inmate can receive.

Address the envelope to:
Inmate’s first and last name

C/O Franklin County Jail II

2460 Jackson Pike

Columbus, OH 43223

Newspapers

This facility does not permit inmates to receive newspapers by mail. .

Magazines

This facility does not permit inmates to receive any magazines through the mail. .

Books

This facility does not allow inmates to receive books through the mail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson Pike Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 614-525-7100 for further assistance.

Can I purchase Commissary Online for an Inmate in the Jackson Pike Jail, and what can I purchase?

Jackson Pike Jail contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Ohio.
3. Select Jackson Pike Jail.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Jackson Pike Jail staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Jackson Pike Jail's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send Money to an Inmate in Franklin County

To send commissary money to an inmate in Jackson Pike Jail follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Ohio, then select Jackson Pike Jail, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Jackson Pike Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson Pike Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 614-525-7100 for further assistance.

How Can I Communicate with an Inmate in the Jackson Pike Jail using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Jackson Pike Jail contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Jackson Pike Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an Jackson Pike Jail Inmate by Mail and by Email

To mail or email an inmate in Franklin County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

• All mail sent to an inmate at the Jackson Pike Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
• All mail must include the facility's address, as well as the inmate's name and assigned number.
• Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
• The Jackson Pike Jail has a zero-tolerance policy regarding mail violations. 
• All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Jackson Pike Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

• Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
• After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
• You can also send your Franklin County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Franklin County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson Pike Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 614-525-7100 for further assistance.

Do Inmates in the Jackson Pike Jail have Access to Tablets or Computers?

Jackson Pike Jail allows inmates access to tablets to use for the services provided by 'gettingout'.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Jackson Pike Jail, such as:

• Music
• Books
• Games
• Education
• News
• Radio
• Television
• Read mail and messages
• Video visits

-  Free services are already available for use on the device at Jackson Pike Jail.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Jackson Pike Jail Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.

Game Center:

30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)

Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)

Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)

Unlimited eBooks:

Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)

Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)

Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)

Streaming Music:

Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)

Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)

Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)

Newsfeed

Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)

Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)

Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)

Same Day Subscription Services

Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)

Unlimited eBooks: $0.25, (Total = 0.25)

Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)

FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)

All Subscription and message credit pricing is subject to state and local taxes. 

Replacement Components - should your inmate break it...

Tablet: $249.99 per each

Charger: $8.99 per each

Earbuds: $2.99 per each

How Inmates Can Use a Tablet to Access Services at Jackson Pike Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Jackson Pike Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jackson Pike Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 614-525-7100 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Franklin County?