Catawba County Detention Facility

To search for an inmate in the Catawba County Detention Facility, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 828-465-8999 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Catawba County.

Catawba County Detention Facility Inmate Search

The Catawba County Detention Facility maintains an average of 579 offenders in custody on any given day. The Catawba County Detention Facility has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Catawba County law enforcement agencies arrest and detain approximately 11,580 offenders.

How Do You Visit an Inmate in the Catawba County Detention Facility? What is the Schedule?

Catawba County Detention Facility Inmate Visitation Schedule (Video)

100 Government Drive
Newton, NC 28658
828-465-8999

• First, you must register an account with iwebvisit, then add Catawba County Detention Facility, then your inmate.
• Second, you can choose a time to visit.
• Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
• All visits must be scheduled 24 hours prior to the appointment or up to 1 weeks in advance.
• Each inmate gets one on-site 15-minute visit per week.
• On-site visits are only 15 minutes.
• CHECK-IN: 10 minutes prior to scheduled visit.
• Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
• Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
• If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.

ON-SITE VISITATION SCHEDULE

REMOTE VISITATION SCHEDULE

• Off site visits can be either 15 minutes or 30 minutes.
• Cost in $3.50 for each 15 minutes, $7.00 for each 30 minutes.

Catawba County Detention Facility uses iWebVisit for Inmate Video Visitation. 

• All visits are by appointment and first-come, first-serve.
• If you are using a desktop or laptop computer, the iWebVisit platform can be used with all operating systems.
• If you are using a tablet computer or mobile cellular device, the iWebVisit platform works with the Android operating system.
• The iWebVisit system may NOT support the iPhone or iPad, however an Apple MAC Book laptop is supported. The app for iPhones/iPads is coming soon so please check back regularly on their website or in the App Store.

NOTE: For the best quality video experience, please ensure that you have the latest updates available for both your operating system and Google Chrome Browser.
How much does iWebVisit Cost?
The cost for a 15-20 minute visit varies.
It can be as low as $3.00 in some facilities, or as high as $8.00. Prices may change with no notice.
Check the pricing for Catawba County Detention Facility here.
How do I pay for iWebVisit?
You can pay for an iWebVisit with a major credit or debit card.
You can also use a pre-paid money card, as long as you register it with your personal information prior to using it on this platform.
How does iWebVisit video visitation work?
1. Create a free account.
2. “Choose A Facility” and then select the facility you want to visit with. Whatever facility you choose will become your “Default” facility each time you log in.
3. Click “Schedule a Visit” and enter the inmate name and inmate number. Select either “Visit Now” or “Schedule Visit Later” and choose an available date and time.
After your visit payment is processed, you may begin visiting at your scheduled time. 
Tutorial - Visual Instructions here.
The next time you return, just sign in to your account and you are ready to schedule new visits.
Can I use iWebVisit from the jail lobby if I don’t have a computer?
No. You can only use these video visitation services from your own computer or device.
How does the Inmate Know I am Logged in and Ready to Visit?
Visits are first come, first serve and an appointment must be made by you.
Your inmate will be notified of the date of your video visit once you secure a time.
How do you get refunds?
Go here for refunds.
How often can you visit?
The number of times you can visit each week is a policy determined by this jail, typically twice a week, although visitation frequency is subject to change based on security circumstances . 
Who do you contact if you are having any problems?
iWebVisit support is available 7 Days a week during normal visitation hours: (5:00 a.m. to 10:00 p.m. PST / 8:00 a.m. to 1:00 a.m. EST)
LIVE CHAT: You can use LIVE CHAT on iWebVisits Website. The Chat Box is at the bottom right corner of your screen.
EMAIL: You can email any questions you may have to: support@iwebvisit.com
TELEPHONE: 775-434-8748. During peak times, you may need to get a call back.
What are the Rules for using iWebVisit at Catawba County Detention Facility
All Remote Visitation sessions are reserved in advance, prepaid, and non-refundable.
All visitors are responsible for having working equipment and a strong internet connection. 
Unsuccessful visits due to your own equipment, browser, and internet issues cannot be credited.
If a visit is cancelled for any reason at least 24 hours in advance of the visit, you will automatically receive a prepaid code for future use. This code will be sent to your email.
If a visit is not cancelled at least 24 hours in advance you will NOT receive a prepaid code for future use.
After a visit is scheduled, the time of the visit cannot be changed.
If you miss a visit for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you schedule a “Same-Day” visit and cancel or miss it for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you are an attorney or clergy and want to schedule a ‘confidential visit’, you need to email pictures of your state-issued identification (and bar card for lawyers) to be granted confidential status. Please follow these directions.
**If you experience any technical difficulties with your device, please contact iWebVisit at 775-434-8748 before, or during your visit. If you are using your mobile device for the visit, click on “hang up” and call them while your visit is happening.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Catawba County Detention Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-465-8999 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Catawba County Detention Facility?

Catawba County Detention Facility Inmate Visitation Schedule (Video)

100 Government Drive
Newton, NC 28658
828-465-8999

• First, you must register an account with iwebvisit, then add Catawba County Detention Facility, then your inmate.
• Second, you can choose a time to visit.
• Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
• All visits must be scheduled 24 hours prior to the appointment or up to 1 weeks in advance.
• Each inmate gets one on-site 15-minute visit per week.
• On-site visits are only 15 minutes.
• CHECK-IN: 10 minutes prior to scheduled visit.
• Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
• Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
• If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.

ON-SITE VISITATION SCHEDULE

REMOTE VISITATION SCHEDULE

• Off site visits can be either 15 minutes or 30 minutes.
• Cost in $3.50 for each 15 minutes, $7.00 for each 30 minutes.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Catawba County Detention Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-465-8999 for further assistance.

How Do You Deposit Money for an Inmate in the Catawba County Detention Facility?

How to Deposit Money Online for an inmate in Catawba County Detention Facility

Catawba County Detention Facility uses McDaniel Supply Company for their inmate commissary. 

McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will send the money to your inmate at Catawba County Detention Facility.

JailPackStore has a very cumbersome website that requires you to: 

1. register,
2. add a credit or debit card, and then
3. locate your inmate, before you can even deposit funds.

Maximum Deposit -  $300

Fee to Deposit Money using a credit or debit card - 

• $3.95 to deposit $10.00 - 25.00
• $6.95 to deposit $25.01 - 100.00
• $8.95 to deposit $100.01 - 200.00
• $10.95 to deposit $200.01 to 300.00

Any money that you deposit and don't immediately send will be held as a credit on your account for future disbursement or spend.

For full instructions on how to deposit money to your inmate online, what the fees are, and how to save money doing it this way, check out our inmate money page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Catawba County Detention Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-465-8999 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Catawba County Detention Facility?

How Do Inmates in Catawba County Detention Facility Make Phone Calls?

To receive phone calls from inmates in Catawba County, or to assist them in making phone calls to other people, follow these steps:

• Register here,

• contact them online, or

• call 800-729-8355 if you want to speak to an agent.

For all the information regarding phone calls with Catawba County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Catawba County Detention Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-465-8999 for further assistance.

How do I Mail an Inmate in the Catawba County Detention Facility, and what can I send them?

Catawba County Detention Facility Inmate Mail Guidelines

Postcards
The Catawba County Detention Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. It is best to only use blue or black ink. Always include your name and return address. All mail will be scanned and delivered digitally. Write your return address on the letter, as the envelopes are destroyed.

Envelopes
The Catawba County Detention Facility also allows envelopes to be mailed to inmates. It is best to only use blue or black ink. All mail will be scanned and delivered digitally. Write your return address on the letter, as the envelopes are destroyed. No photos can be mailed. 

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Name
Catawba County Detention Facility
PO Box 385
Newton NC 28658

Legal Mail

Send all Legal Mail to this Address:
Inmate's name
Catawba County Detention Facility
100 Government Drive
Newton, NC 28658

Newspapers
No newspapers allowed.

Magazines
No magazines allowed.

Books
No books allowed.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Catawba County Detention Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-465-8999 for further assistance.

Can I purchase Commissary Online for an Inmate in the Catawba County Detention Facility, and what can I purchase?

Catawba County Detention Facility uses McDaniel Supply Company for their inmate commissary. 

McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will ship your order directly to your inmate at Catawba County Detention Facility.

JailPackStore has a very cumbersome website that requires you to:  1. register, 2. add a credit or debit card, and then 3. locate your inmate, before you can even see their commissary products, prices, additional fees, etc. 

Here are the basic details of what they sell and their fees:

Commissary products that you can purchase -

Candy, Chips, Meats, Seafood, Writing supplies, Hygeneine Kits, Underwear. These are all in various pre-defined packs ranging in price from $11.00-$27.00. The shipping fee is an additional $4.95.

Maximum Deposit -

$300

Fee to Deposit Money using a credit or debit card - 

$3.95 to deposit $10.00 - 25.00

$6.95 to deposit $25.01 - 100.00

$8.95 to deposit $100.01 - 200.00

$10.95 to deposit $200.01 to 300.00

Any money that you deposit and don't immediately spend will be held as a credit on your account for future purchases.

JailPackStore is the Catawba County Detention Facility's outside vendor for Commissary Items. They have a very good mix or Chips, Snacks, Candy, Meat, Seafood, Hygeine products, Letter writing materials and Underwear items for sale on their website.

Here is a sample of what you can purchase for your inmate:

SNACKS

$19.75 + $4.95 shipping + $6.95 fee to add money = Total cost to you before tax $31.65

MAC'S Pack Caramel Corn 6oz - 1
Bud's Best Butterfinger Cookie 6oz - 1
Chex Mix - Cheddar 1.75oz - 1
Combos Buffalo Blue Cheese - 7oz -1
Creme Cookies 13oz - 1
White Cheddar Cheez-its 1.5oz - 2
Kar's Honey Roasted Peanuts 3.5oz - 1
Kar's Sweet and Salty Mix 2oz - 1
Snyder's Jalapeno Pretzel Pieces 2.25oz - 1

LETTER WRITING MATERIALS

$15.00 + $4.95 shipping + $3.95 fee to add money = Total cost to you before taxes $23.90

Stamped Envelopes - 8
Glue Top Writing Pad 8.5x11 - 1
Friendship Greeting Cards w/Stamps – 2

HYGEINE ITEMS

$26.50 + $4.95 shipping + $6.95 fee to add money = Total cost to you before taxes $38.40

Degree Extreme Blast Deodorant - 1.7oz - 1
Colgate w/Baking Soda Toothpaste - 6.4oz - 1
Dove Sensitive Skin Soap - 4oz- 2
Suave Advanced Therapy Lotion - 10oz - 1
Garnier Shampoo - 13oz - 1
Axe Body Wash 16oz – 1

If you don't have a bank card and want to see if they will accept a money order for payment call JailPackStore at 800-822-9388. Their hours are Monday - Friday: 8 AM - 5 PM.
They are closed Saturday and Sunday.

How to Send a Carepack Commissary Package Directly to an Inmate in Catawba County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Catawba County Detention Facility follow these steps:

• Catawba County Detention Facility uses McDaniel Supply Company for their inmate commissary.
  
• McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will ship your order directly to your inmate at Catawba County Detention Facility.
• JailPackStore has a very cumbersome website that requires you to:  1. register, 2. add a credit or debit card, and then 3. locate your inmate in Catawba County before you can even see their commissary products, prices, additional fees, etc. 

NOTE: There will also be a limit on how much product you can send your inmate in Catawba County at any one time.

For all information, tips and a list and photos of available items for shipping Commissary packages to an inmate in Catawba County Detention Facility check out our Commissary Instructions Page for Catawba County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Catawba County Detention Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-465-8999 for further assistance.

How Can I Communicate with an Inmate in the Catawba County Detention Facility using an Online Messaging Service?

inteleMESSAGE by Pay Tel is a service in which Catawba County inmates can use tablets to send messages to any friend or family member that has set up an on-line prepaid or direct bill account with Pay Tel. 

How inteleMESSAGE Works

1. The Catawba County Detention Facility inmate must contact you first in order to activate messaging for your account.
2. Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
3. When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Catawba County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.
4. An on-line prepaid or direct bill account is required to use messaging. 
5. You must visit the Pay Tel website, login to your account, and follow the inteleMESSAGE™ link in order to send or check for messages. You will not be notified of messages by any other method.
6. All messages are subject to monitoring and review and should never be used for privileged attorney-inmate communications.
7. If a message is rejected for any reason, the sender’s account will be automatically credited for the cost of the message.
8. Free messages which are rejected will not be refunded or restored.

Cost to send messages

1. The sender of the message is charged $.50 per message. Rates are subject to change.
2. For friends and family outside of a facility, this amount is deducted from the prepaid account balance or charged to your direct bill account.
3. For inmates, the amount is charged to the inmate and deducted from the inmate’s debit account.
4. There is no charge to read a message that was sent to you.

Paytel App Download

Check to see if Tablets are Available in Catawba County Detention Facility for rent to your inmate. Tablets can be used for phone calls, messaging, education, and entertainment.

How to Send a Secure Email Message to an Inmate in Catawba County

To send a secure email message to an inmate in Catawba County Detention Facility follow these steps:

How inteleMESSAGE Works

• The Catawba County Detention Facility inmate must contact you first in order to activate messaging for your account.
• Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
• When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Catawba County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.

For all information on rates, and how to Text/Email an Inmate in Catawba County Detention Facility check out our Secure Messaging Guide for Catawba County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Catawba County Detention Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-465-8999 for further assistance.

Do Inmates in the Catawba County Detention Facility have Access to Tablets or Computers?

Paytel Tablets can be rented by inmates housed in the Catawba County Detention Facility for a small monthly fee.  

Tablets can be used by inmates, for the following things:

• Phone Calls
• Messages (email / texts)
• Educational applications
• Entertainment (movies, games, television, music)
• Catawba County Detention Facility information (rules, guidelines, visitation schedules, etc.)
• Legal research
• Medical requests
• Programs (anger management, drug recovery, job skills, parenting, etc.)

Contact Paytel online, or call the Catawba County Detention Facility directly at 828-465-8999 to rent a tablet for your inmate.

If you want download the Paytel App, click the image below:

Tablets Rentals Offer Great Solutions for Inmates at the Catawba County Detention Facility

How can you rent a tablet for an inmate in Catawba County? Read the following:

Tablets can be used by inmates, for the following things:

• Phone Calls
• Messages (email / texts)
• Educational applications and Entertainment
• Legal Research
• and much more!

Contact Paytel online, or call the Catawba County Detention Facility directly at 828-465-8999 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Catawba County Detention Facility.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Catawba County Detention Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 828-465-8999 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Catawba County?