Henderson County Detention Center

To search for an inmate in the Henderson County Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 270-827-5560 for the information you are looking for. You can also look up an Offender's Criminal Court Case in either the District Court or the Circuit Court,

Henderson County Detention Center Inmate Search

The Henderson County Detention Center maintains an average of 543 offenders in custody on any given day. The Henderson County Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Henderson County law enforcement agencies arrest and detain approximately 10,860 offenders.

The following charts of Henderson County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Henderson County Corrections Department, the state of Kentucky Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Henderson County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Henderson County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

How Do You Visit an Inmate in the Henderson County Detention Center? What is the Schedule?

Henderson County Detention Center ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

380 Borax Drive
Henderson, KY 42420
270-827-5560

Schedule Video Visits online with gettingout

• On-site Visits are free.
• Visits are 15 minutes.
• Visitation schedule subject to change.
• Inmates are allowed two visits per week
• A maximum of 2 guests are allowed per an On-site video session.

Henderson County Detention Center REMOTE (at home) VIDEO VISITATION SCHEDULE

• All visits must be scheduled at least 24 hours in advance.
• Visitation Schedule subject to change.

Henderson County Detention Center uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:
1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Henderson County Detention Center
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

• **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
• If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Henderson County Detention Center.
• With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Henderson County Detention Center?

To visit an inmate in Henderson County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Henderson County remote video inmate visitation can be done using the services of GettingOut. 

There are three ways to remotely visit your inmate in Henderson County Detention Center:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Henderson County follow these steps:
1.  Start by confirming that Henderson County Detention Center's Video Visitation is working correctly by looking up Henderson County here.
2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Henderson County Detention Center, and then the inmate you wish to communicate with.

Other Henderson County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Henderson County Detention Center Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Henderson County, can be found on our Visit Inmate Page.

Henderson County Detention Center Phone: 270-827-5560

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Henderson County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 270-827-5560 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Henderson County Detention Center?

Henderson County Detention Center REMOTE (at home) VIDEO VISITATION SCHEDULE

• All visits must be scheduled at least 24 hours in advance.
• Visits are 15 minutes
• Visitation Schedule subject to change.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Henderson County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 270-827-5560 for further assistance.

How Do You Deposit Money for an Inmate in the Henderson County Detention Center?

You can deposit money four different ways:

• Deposit at correctpay.com.
• Deposit at the jail's VendEngine kiosk.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit using the iOS or Android app.

correctpay.com Assistance:

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Henderson County Detention Center uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

• Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
• At the Henderson County Detention Center using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Henderson County Detention Center may require identity verification so bring your driver’s license or some other form of ID.
• By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
• By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Henderson County Detention Center inmate's account for communication services, check out our Send Money page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Henderson County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 270-827-5560 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Henderson County Detention Center?

How an Inmate Makes a Phone Call to You or Others from Henderson County Detention Center

To set up a phone account so that your inmate can call you from Henderson County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Henderson County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Henderson County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 270-827-5560 for further assistance.

How do I Mail an Inmate in the Henderson County Detention Center, and what can I send them?

Using Text Behind to Mail Letters to a Henderson County Detention Center Inmate

TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.

Here’s how it works for Henderson County Detention Center:

1.    All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:

Inmate Name and Inmate Number
Henderson County Detention Center Kentucky (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

2.    If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.

3.    An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will  use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.

4.    All digital files are then forwarded to the offender’s assigned prison.

5.    Henderson County Detention Center mailroom prints approved pages and delivers them to the inmate.

IMPORTANT NOTES:

• TextBehind does not deliver any mail to the inmate directly, nor do they guarantee delivery of your letters to the inmates by the courier, jail or prison staff. Once they process your mail and ship them out on your behalf, they are out of the loop entirely. However, at times they may offer to resend your letters under certain strict conditions as a courtesy. 
• Inmates do not receive any invites when you add them, and neither do they need to accept the use of TextBehind service. Once you add the inmate, you can create letters for them. 

Here’s what happens when TextBehind receives a letter from an inmate:

• Upon receiving, TextBehind staff open their letters, scan, and upload high-quality images to your TextBehind account as a complimentary service. You are not required to have any money or credits balance in your TextBehind account to receive inmate letters.
• Next, you will receive a text and email alert to notify you of any new incoming reply letters. At that time, you can log into the TextBehind website or mobile app and view letters in your CONTACTS >> Click on Conversation Icon. 

YOU NEED TO KNOW THIS...

• Inmates do require a stamp to send out their letters to TextBehind using Postal Service.
• The cash or credit balance from your TextBehind account will not be shared with inmates as a substitute for the stamps. 
• All letters printed and shipped by TextBehind nationwide to virtually any jail or prison facility are delivered to the jails/prisons by couriers such as the USPS or FedEx as their standard process.
• After the shipments, TextBehind has no control over the process.
• The delivery of your letters depends on couriers and prison staff taking necessary action on time.

IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts

** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Henderson County Detention Center Kentucky (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Henderson County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 270-827-5560 for further assistance.

Can I purchase Commissary Online for an Inmate in the Henderson County Detention Center, and what can I purchase?

Henderson County Detention Center uses the services of correctpay.com (aka JailFunds) for you to deposit funds into your inmate’s account so that they can purchase Commissary and/or Gift Packs from this jail’s commissary service.



You can deposit money four different ways:

• Deposit online at correctpay.com.
• Deposit at the VendEngine kiosk in the jail lobby.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit through their iOS or Android app.

correctpay.com Contact, Help and FAQ

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

How to Send Commissary Money to an Inmate in Henderson County

To send commissary money to an inmate's account in Henderson County Detention Center follow these steps:

You can deposit money four different ways:

• Deposit online at correctpay.com.
  
• Deposit at the VendEngine kiosk in the Henderson County Detention Center lobby.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit through their iOS or Android app.

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

For all information, tips and available items for send money and for shipping Commissary packages to an inmate in Henderson County Detention Center check out our Commissary Instructions Page for Henderson County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Henderson County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 270-827-5560 for further assistance.

How Can I Communicate with an Inmate in the Henderson County Detention Center using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Henderson County Detention Center contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Henderson County Detention Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an Henderson County Detention Center Inmate by Mail and by Email

To mail or email an inmate in Henderson County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

• All mail sent to an inmate at the Henderson County Detention Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.
• All mail must include the facility's address, as well as the inmate's name and assigned number.
• Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
• The Henderson County Detention Center has a zero-tolerance policy regarding mail violations. 
• All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Henderson County Detention Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

• Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
• After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
• You can also send your Henderson County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Henderson County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Henderson County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 270-827-5560 for further assistance.

Do Inmates in the Henderson County Detention Center have Access to Tablets or Computers?

Henderson County Detention Center allows inmates access to tablets to use for the services provided by 'gettingout'.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Henderson County Detention Center, such as:

• Music
• Books
• Games
• Education
• News
• Radio
• Television
• Read mail and messages
• Video visits

-  Free services are already available for use on the device at Henderson County Detention Center.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Henderson County Detention Center Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

• Tablet devices include some services and the content is free.
• The subscription services require additional funding.
• There may be multiple options such as 7-day or 30-day subscriptions.
• Costs are dependent upon the available services and what the Henderson County Detention Center charges.

To estimate costs for phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page) or call 866-516-0115 for assistance.

How Inmates Can Use a Tablet to Access Services at Henderson County Detention Center

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Henderson County Detention Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Henderson County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 270-827-5560 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Henderson County?