Jones County Jail & Sheriff

Search for an Inmate in Jones County

Jones County Jail & Sheriff Information

The Jones County Jail & Sheriff is a 46 bed jail in the city of Trenton, Jones County, North Carolina.

This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at (252) 448-7091, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.

Phone: (252) 448-7091

Physical Address:
101 Market Street
PO Box 267
Trenton, NC 28585

Other Jails and Prisons

How Do You Find Someone in the Jones County Jail & Sheriff?

To search for an inmate in the Jones County Jail & Sheriff, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at (252) 448-7091 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Jones County.

Jones County Jail & Sheriff Inmate Search

The Jones County Jail & Sheriff maintains an average of 46 offenders in custody on any given day. The Jones County Jail & Sheriff has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Jones County law enforcement agencies arrest and detain approximately 920 offenders.

⇓ Learn more ⇓ Show less
About the Jones County Jail & Sheriff

INTERESTING FACTS about the Jones County County Jail/Detention Center.

The Jones County Jail is a 21 bed facility and it is located in the basement of the Jones County Courthouse. The 18 bed section was built in 1939 along with the courthouse. A 3 bed section was added in 2009 to house female inmates. A contracted nursing agency visits the facility for 20 hours a week. No one under 16 is allowed to visit. No outside items are allowed to be given to inmates at Jones County. Quarantined inmates are not allowed visitation.

 

VISIT YOUR LOVED ONE  

Showing support by visiting friends at the Jones County Jail is critical to their well-being. Visits and calls can make a difference in their mental health. They may have medical needs to inform you of, or they may have complaints about the way they are being treated by the Jones County Jail & Sheriff staff.

Remote visitation is usually allowed. Visitation hours may be dependent upon the sex of the person and, also dependent upon the section of the facility in which they are housed.

 In 2020, COVID stopped in person visitation in all facilities, but some have reinstated in person visitation. Call (252) 448-7091 to check the current status of in person visitation in.

You must submit a picture and government photo ID for facility approval prior to visiting someone in our facility.

If you are doing in person visitation, visitors are subject to search. Dress appropriately. If too much skin is showing, you may be refused visitation rights.

Purses will be searched.

Visitation Center Hours: See in section below.

COMMISSARY

Help your friend or loved one get through this difficult time by adding funds for them to get items in the commissary. Note: You must have the inmate's ID number in order to add money to an account in the kiosk of the lobby. They are responsible for purchasing their own items. CASH ONLY in the lobby! Posts immediately for use. See other ways to deposit commissary below. Cash is available immediately but money orders may take longer to post.

Deposit money online with a debit or credit card by registering with an account. See details below in the Commissary section.

PHONE CALLS AND TABLETS

Money to friends and loved ones may also be used for them to have time for phone calls or time on a tablet for entertainment or educational purposes to better themselves during this time. Also, it may be used for sending texts or emails. See the sections below for details.

MAIL

Please include the inmates name, ID number, dorm number and cell or bed number if possible, when sending mail. 

Inmates do NOT have the right to send mail to one another!

DO NOT SEND lewd photos. All mail will be inspected by authorities and contraband seized.

 

 

 

⇓ Learn more ⇓ Show less
Recent Bookings & Arrests

How do I find out if someone has been arrested and booked into the Jones County Jail & Sheriff?

To find out if someone you know has been recently arrested and booked into the Jones County Jail & Sheriff, call the jail’s booking line at (252) 448-7091.

There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.

Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.

If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.

Jones County Jail & Sheriff Booking Roster

What happens during booking in Jones County?

After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Jones County for booking.

Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.

What is the booking process like at the Jones County Jail & Sheriff?

Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Jones County and other North Carolina and USA jurisdictions.

If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.

It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.

What kind of questions are asked during booking?

The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.

What happens to an offender’s personal property during booking?

During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.

Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.

What happens after booking?

At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.

If the offender is being detained and housed while awaiting arraignment, the Jones County Jail & Sheriff will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.

Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.

How long does the Jones County Jail & Sheriff Booking process take?

Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.

If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.

⇓ Learn more ⇓ Show less
Directions / Map to the Jones County Jail & Sheriff
Inmate Visitation

How Do You Visit an Inmate in the Jones County Jail & Sheriff? What is the Schedule?

Jones County Jail & Sheriff uses iWebVisit for Inmate Video Visitation. 

  • All visits are by appointment and first-come, first-serve.
  • If you are using a desktop or laptop computer, the iWebVisit platform can be used with all operating systems.
  • If you are using a tablet computer or mobile cellular device, the iWebVisit platform works with the Android operating system.
  • The iWebVisit system may NOT support the iPhone or iPad, however an Apple MAC Book laptop is supported. The app for iPhones/iPads is coming soon so please check back regularly on their website or in the App Store.

NOTE: For the best quality video experience, please ensure that you have the latest updates available for both your operating system and Google Chrome Browser.
How much does iWebVisit Cost?
The cost for a 15-20 minute visit varies.
It can be as low as $3.00 in some facilities, or as high as $8.00. Prices may change with no notice.
Check the pricing for Jones County Jail & Sheriff here.
How do I pay for iWebVisit?
You can pay for an iWebVisit with a major credit or debit card.
You can also use a pre-paid money card, as long as you register it with your personal information prior to using it on this platform.
How does iWebVisit video visitation work?
1. Create a free account.
2. “Choose A Facility” and then select the facility you want to visit with. Whatever facility you choose will become your “Default” facility each time you log in.
3. Click “Schedule a Visit” and enter the inmate name and inmate number. Select either “Visit Now” or “Schedule Visit Later” and choose an available date and time.
After your visit payment is processed, you may begin visiting at your scheduled time. 
Tutorial - Visual Instructions here.
The next time you return, just sign in to your account and you are ready to schedule new visits.
Can I use iWebVisit from the jail lobby if I don’t have a computer?
No. You can only use these video visitation services from your own computer or device.
How does the Inmate Know I am Logged in and Ready to Visit?
Visits are first come, first serve and an appointment must be made by you.
Your inmate will be notified of the date of your video visit once you secure a time.
How do you get refunds?
Go here for refunds.
How often can you visit?
The number of times you can visit each week is a policy determined by this jail, typically twice a week, although visitation frequency is subject to change based on security circumstances . 
Who do you contact if you are having any problems?
iWebVisit support is available 7 Days a week during normal visitation hours: (5:00 a.m. to 10:00 p.m. PST / 8:00 a.m. to 1:00 a.m. EST)
LIVE CHAT: You can use LIVE CHAT on iWebVisits Website. The Chat Box is at the bottom right corner of your screen.
EMAIL: You can email any questions you may have to: [email protected]
TELEPHONE: 775-434-8748. During peak times, you may need to get a call back.
What are the Rules for using iWebVisit at Jones County Jail & Sheriff
All Remote Visitation sessions are reserved in advance, prepaid, and non-refundable.
All visitors are responsible for having working equipment and a strong internet connection. 
Unsuccessful visits due to your own equipment, browser, and internet issues cannot be credited.
If a visit is cancelled for any reason at least 24 hours in advance of the visit, you will automatically receive a prepaid code for future use. This code will be sent to your email.
If a visit is not cancelled at least 24 hours in advance you will NOT receive a prepaid code for future use.
After a visit is scheduled, the time of the visit cannot be changed.
If you miss a visit for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you schedule a “Same-Day” visit and cancel or miss it for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you are an attorney or clergy and want to schedule a ‘confidential visit’, you need to email pictures of your state-issued identification (and bar card for lawyers) to be granted confidential status. Please follow these directions.
**
If you experience any technical difficulties with your device, please contact iWebVisit at 775-434-8748 before, or during your visit. If you are using your mobile device for the visit, click on “hang up” and call them while your visit is happening.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jones County Jail & Sheriff’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call (252) 448-7091 for further assistance.

Learn even more ⇓ Learn more ⇓ Show less
Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Jones County Jail & Sheriff?

Jones County Jail & Sheriff uses iWebVisit for Inmate Video Visitation

  • All visits are by appointment and first-come, first-serve.
  • If you are using a desktop or laptop computer, the iWebVisit platform can be used with all operating systems.
  • If you are using a tablet computer or mobile cellular device, the iWebVisit platform works with the Android operating system.
  • The iWebVisit system may NOT support the iPhone or iPad, however an Apple MAC Book laptop is supported. The app for iPhones/iPads is coming soon so please check back regularly on their website or in the App Store.

NOTE: For the best quality video experience, please ensure that you have the latest updates available for both your operating system and Google Chrome Browser.
How much does iWebVisit Cost?
The cost for a 15-20 minute visit varies.
It can be as low as $3.00 in some facilities, or as high as $8.00. Prices may change with no notice.
Check the pricing for Jones County Jail & Sheriff here.
How do I pay for iWebVisit?
You can pay for an iWebVisit with a major credit or debit card.
You can also use a pre-paid money card, as long as you register it with your personal information prior to using it on this platform.
How does iWebVisit video visitation work?
1. Create a free account.
2. “Choose A Facility” and then select the facility you want to visit with. Whatever facility you choose will become your “Default” facility each time you log in.
3. Click “Schedule a Visit” and enter the inmate name and inmate number. Select either “Visit Now” or “Schedule Visit Later” and choose an available date and time.
After your visit payment is processed, you may begin visiting at your scheduled time. 
Tutorial - Visual Instructions here.
The next time you return, just sign in to your account and you are ready to schedule new visits.
Can I use iWebVisit from the jail lobby if I don’t have a computer?
No. You can only use these video visitation services from your own computer or device.
How does the Inmate Know I am Logged in and Ready to Visit?
Visits are first come, first serve and an appointment must be made by you.
Your inmate will be notified of the date of your video visit once you secure a time.
How do you get refunds?
Go here for refunds.
How often can you visit?
The number of times you can visit each week is a policy determined by this jail, typically twice a week, although visitation frequency is subject to change based on security circumstances . 
Who do you contact if you are having any problems?
iWebVisit support is available 7 Days a week during normal visitation hours: (5:00 a.m. to 10:00 p.m. PST / 8:00 a.m. to 1:00 a.m. EST)
LIVE CHAT: You can use LIVE CHAT on iWebVisits Website. The Chat Box is at the bottom right corner of your screen.
EMAIL: You can email any questions you may have to: [email protected]
TELEPHONE: 775-434-8748. During peak times, you may need to get a call back.
What are the Rules for using iWebVisit at Jones County Jail & Sheriff
All Remote Visitation sessions are reserved in advance, prepaid, and non-refundable.
All visitors are responsible for having working equipment and a strong internet connection. 
Unsuccessful visits due to your own equipment, browser, and internet issues cannot be credited.
If a visit is cancelled for any reason at least 24 hours in advance of the visit, you will automatically receive a prepaid code for future use. This code will be sent to your email.
If a visit is not cancelled at least 24 hours in advance you will NOT receive a prepaid code for future use.
After a visit is scheduled, the time of the visit cannot be changed.
If you miss a visit for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you schedule a “Same-Day” visit and cancel or miss it for any reason, no waiver code can be provided as the visit session was held for you whether you attended or not.
If you are an attorney or clergy and want to schedule a ‘confidential visit’, you need to email pictures of your state-issued identification (and bar card for lawyers) to be granted confidential status. Please follow these directions.
**
If you experience any technical difficulties with your device, please contact iWebVisit at 775-434-8748 before, or during your visit. If you are using your mobile device for the visit, click on “hang up” and call them while your visit is happening.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jones County Jail & Sheriff’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call (252) 448-7091 for further assistance.

Learn even more ⇓ Learn more ⇓ Show less
Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Jones County Jail & Sheriff?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jones County Jail & Sheriff’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call (252) 448-7091 for further assistance.

Learn even more ⇓ Learn more ⇓ Show less
Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Jones County Jail & Sheriff?

How Do Inmates in Jones County Jail & Sheriff Make Phone Calls?

To receive phone calls from inmates in Jones County, or to assist them in making phone calls to other people, follow these steps:

For all the information regarding phone calls with Jones County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jones County Jail & Sheriff’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call (252) 448-7091 for further assistance.

Learn even more ⇓ Learn more ⇓ Show less
Mailing an Inmate

How do I Mail an Inmate in the Jones County Jail & Sheriff, and what can I send them?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jones County Jail & Sheriff’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call (252) 448-7091 for further assistance.

Learn even more ⇓ Learn more ⇓ Show less
Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Jones County Jail & Sheriff, and what can I purchase?

Jones County Jail & Sheriff contracts with Oasis Commissary (aka jailcanteen.com) for the online ordering of snacks and other foods, hygiene products, letter writing materials, clothing and reading glasses.



Family members and friends can go to their website, order for their inmate and have it delivered directly to Jones County Jail & Sheriff.

Instructions
1.     Register here first.    
2.    Confirm registration in your email.
3.    Select North Carolina, then Jones County Jail & Sheriff, then input your inmate’s name.
4.    Shop… then pay using a Visa, MC or Discover credit or debit card.

Useful Information
1.     Each order incurs a $5.95 processing fee.
2.    Orders are delivered once a week.
3.    There is no limit to the number of orders you can place each week.
4.    You can purchase orders for multiple inmates and/or at multiple jails.
5.    Orders are processed weekly. The cutoff time is on Sunday at 11:59 PM.
6.    Orders are delivered to the jail within ten days.
7.    Returns incur a 20% restocking fee.

Resources
Frequently Asked Questions.  
Check the Status of your order here.  
Online Contact Form.

Oasis is now offering tablets for inmates to use for easy ordering of commissary of products. They can be used for free for 15 minutes at a time.  If an inmate wishes to use on a reguar basis for education, entertainment or programming, they can be rented for a small monthly fee.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: [email protected].

How to Send a Carepack Commissary Package Directly to an Inmate in Jones County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Jones County Jail & Sheriff follow these steps:

  • Select North Carolina, then select Jones County Jail & Sheriff, and then select the 'Send a Package Order' option.
  • Register and create an account with My Care Pack, also known as Access Securepak, for Jones County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Jones County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Jones County Jail & Sheriff check out our Commissary Instructions Page for Jones County.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: [email protected].

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jones County Jail & Sheriff’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call (252) 448-7091 for further assistance.

Learn even more ⇓ Learn more ⇓ Show less
Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Jones County Jail & Sheriff using an Online Messaging Service?

inteleMESSAGE by Pay Tel is a service in which Jones County inmates can use tablets to send messages to any friend or family member that has set up an on-line prepaid or direct bill account with Pay Tel. 

How inteleMESSAGE Works

  1. The Jones County Jail & Sheriff inmate must contact you first in order to activate messaging for your account.
  2. Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
  3. When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Jones County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.
  4. An on-line prepaid or direct bill account is required to use messaging. 
  5. You must visit the Pay Tel website, login to your account, and follow the inteleMESSAGE™ link in order to send or check for messages. You will not be notified of messages by any other method.
  6. All messages are subject to monitoring and review and should never be used for privileged attorney-inmate communications.
  7. If a message is rejected for any reason, the sender’s account will be automatically credited for the cost of the message.
  8. Free messages which are rejected will not be refunded or restored.

Cost to send messages

  1. The sender of the message is charged $.50 per message. Rates are subject to change.
  2. For friends and family outside of a facility, this amount is deducted from the prepaid account balance or charged to your direct bill account.
  3. For inmates, the amount is charged to the inmate and deducted from the inmate’s debit account.
  4. There is no charge to read a message that was sent to you.

Paytel App Download

Check to see if Tablets are Available in Jones County Jail & Sheriff for rent to your inmate. Tablets can be used for phone calls, messaging, education, and entertainment.

How to Send a Secure Email Message to an Inmate in Jones County

To send a secure email message to an inmate in Jones County Jail & Sheriff follow these steps:

How inteleMESSAGE Works

  • The Jones County Jail & Sheriff inmate must contact you first in order to activate messaging for your account.
  • Once an inmate has messaged you, you are then able to visit the Pay Tel website, log in, read and respond to his or her messages. 
  • When you log in and follow the inteleMESSAGE™ link, you will be asked if you want to accept messages from your Jones County inmate. If you accept, you will then be able to read any inmate message that has been sent to you.

For all information on rates, and how to Text/Email an Inmate in Jones County Jail & Sheriff check out our Secure Messaging Guide for Jones County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jones County Jail & Sheriff’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call (252) 448-7091 for further assistance.

Learn even more ⇓ Learn more ⇓ Show less
Inmate Tablets

Do Inmates in the Jones County Jail & Sheriff have Access to Tablets or Computers?

Paytel Tablets can be rented by inmates housed in the Jones County Jail & Sheriff for a small monthly fee.  


Tablets can be used by inmates, for the following things:

  • Phone Calls
  • Messages (email / texts)
  • Educational applications
  • Entertainment (movies, games, television, music)
  • Jones County Jail & Sheriff information (rules, guidelines, visitation schedules, etc.)
  • Legal research
  • Medical requests
  • Programs (anger management, drug recovery, job skills, parenting, etc.)

Contact Paytel online, or call the Jones County Jail & Sheriff directly at (252) 448-7091 to rent a tablet for your inmate.


If you want download the Paytel App, click the image below:

Tablets Rentals Offer Great Solutions for Inmates at the Jones County Jail & Sheriff

How can you rent a tablet for an inmate in Jones County? Read the following:


Tablets can be used by inmates, for the following things:

  • Phone Calls
  • Messages (email / texts)
  • Educational applications and Entertainment
  • Legal Research
  • and much more!

Contact Paytel online, or call the Jones County Jail & Sheriff directly at (252) 448-7091 to rent a tablet for your inmate.

To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Jones County Jail & Sheriff.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jones County Jail & Sheriff’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call (252) 448-7091 for further assistance.

Learn even more ⇓ Learn more ⇓ Show less
Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding Jones County?

Jones Lenoir Duplin Onslow Carteret Craven
⇓ Learn more ⇓ Show less

Search for an Inmate in Jones County

This facility, known as "Jones County Jail & Sheriff" is also known as Jones County Jail & Sheriff, North Carolina, Jones.