The Union County Jail is a 264 bed jail in the city of Monroe, Union County, North Carolina.
This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 704-283-3641, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.
Phone: 704-283-3641
Physical Address:
3344 Presson Road
Monroe, NC 28112
Mailing Address (personal mail):
Union County Jail
3344 Presson Rd.
Monroe, NC 28112
Mailing Address (legal mail or subscriptions):
Union County Jail
3344 Presson Rd.
Monroe, NC 28112
Other Jails and Prisons
To search for an inmate in the Union County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 704-283-3641 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Union County.
Union County Jail Inmate Search
The Union County Jail maintains an average of 264 offenders in custody on any given day. The Union County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Union County law enforcement agencies arrest and detain approximately 5,280 offenders.
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INTERESTING FACTS about the Union County Jail: Inmates are allowed up to two-15 minute visits a day, and visitation is limited to Thursday through Sunday, 1:00 - 5:00 p.m.The jail is located in Monroe, and is in the metro Charlotte region. This facility does not allow money orders, checks, cash, books, explicit photographs or materials, or food.
Check out the Inmate Search Tool to find out if your loved one is in this jail. Find out their bond and criminal charges, and view their mugshot.
VISIT YOUR LOVED ONE
Providing emotional support for someone who is incarcerated at the Union County Jail is critical to their well-being. Even short visits via remote visitation can be critical for them in getting through the ordeal of being incarcerated. They may have medical needs to inform you of, or they may have complaints about the way they are being treated by the Union County Jail staff.
Remote Visitation, in the comfort of your own home is available for most facilities. Visitation hours are unlimited and are during all times except for meals, shift changes and lockdowns.
In 2020, COVID stopped in person visitation in all facilities, but some have reinstated in person visitation, including Union County.
See information below for how to register for an account for remote video visitation.
You must submit a picture and government photo ID for facility approval prior to visiting someone in our facility.
If you are doing in person visitation, visitors are subject to search. Dress appropriately. If too much skin is showing, you may be refused visitation rights.
Deposit money online with a debit or credit card by registering with an account. See details below in the Commissary section.
PHONE CALLS AND TABLETS
Money to friends and loved ones may also be used for them to have time for phone calls or time on a tablet for entertainment or educational purposes to better themselves during this time. Also, it may be used for sending texts or emails. See the sections below for details.
Please include the inmates name and ID number when sending mail.
Inmates do NOT have the right to send mail to one another!
DO NOT SEND lewd photos. All mail will be inspected by authorities and contraband seized.
Books and magazines are not allowed to be mailed to the Union County Jail.
See section below for more details on sending mail, bail, inmate phone calls,, visitation, sending money or commissary. If you still have questions call the jail at 704-283-3641.
To find out if someone you know has been recently arrested and booked into the Union County Jail, call the jail’s booking line at 704-283-3641.
There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.
Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.
If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.
Union County Jail Booking Roster
After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Union County for booking.
Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.
Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Union County and other North Carolina and USA jurisdictions.
If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.
It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.
The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.
During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.
Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.
At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.
If the offender is being detained and housed while awaiting arraignment, the Union County Jail will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.
Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.
Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.
If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.
Call 704-283-3641 to find out the exact bond (plus other fees) amount, or look it up online by looking up the information on the Union County inmate locator.
Because Union County and North Carolina can change their bail bond procedures, it is always best to call either the Union County Jail at 704-283-3641, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked.
Ask the staff at the Union County Jail or the Union County Court Clerk these specific questions:
If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released.
This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.
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How Do You Visit an Inmate in the Union County Jail? What is the Schedule?
3344 Presson Road
Monroe, NC 28112
704-283-3641
ON-SITE VISITATION SCHEDULE
| DAY | TIMES |
| THURSDAY | 1:00PM - 5:00PM |
| FRIDAY | 1:00PM - 5:00PM |
| SATURDAY | 1:00PM - 5:00PM |
| SUNDAY | 1:00PM - 5:00PM |
REMOTE VISITATION SCHEDULE
| DAY | TIMES |
| SUNDAY | 9:00AM - 9:30PM |
| MONDAY | 9:00AM - 9:30PM |
| TUESDAY | 9:00AM - 9:30PM |
| WEDNESDAY | 9:00AM - 9:30PM |
| THURSDAY | 9:00AM - 9:30PM |
| FRIDAY | 9:00AM - 9:30PM |
| SATURDAY | 9:00AM - 9:30PM |
In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1. Using your personal computer.
2. Using the IC Solutions iphone or Android app.
3. Using the IC Solutions visitation kiosk in the jail lobby.
How it Works
Register or Log in here.
Registering and Scheduling Video Visits Instructions
'Understanding IC Solutions Video Visits' Instructions
Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app
Cost of a Remote Video Visit
Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
• Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
• All visits are subject to monitoring and recording.
• All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
• You must check-in 15 minutes prior to the scheduled visit.
• Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
• Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
• Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
• Clothing must cover all private/sensitive body areas.
• The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
• Union County Jail can disconnect, deny, change, or cancel a visit at any time.
• Internet connectivity issues during offsite visits will NOT be refunded.
• Each visitation session will show a timer to display elapsed time.
• After your visit has ended your connection will be terminated automatically.
In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1. Using your personal computer.
2. Using the IC Solutions iphone or Android app.
3. Using the IC Solutions visitation kiosk in the jail lobby.
How it Works
Register or Log in here.
Registering and Scheduling Video Visits Instructions
'Understanding IC Solutions Video Visits' Instructions
Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app
Cost of a Remote Video Visit
Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
• Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
• All visits are subject to monitoring and recording.
• All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
• You must check-in 15 minutes prior to the scheduled visit.
• Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
• Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
• Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
• Clothing must cover all private/sensitive body areas.
• The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
• Union County Jail can disconnect, deny, change, or cancel a visit at any time.
• Internet connectivity issues during offsite visits will NOT be refunded.
• Each visitation session will show a timer to display elapsed time.
• After your visit has ended your connection will be terminated automatically.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-283-3641 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Union County Jail?
3344 Presson Road
Monroe, NC 28112
704-283-3641
ON-SITE VISITATION SCHEDULE
| DAY | TIMES |
| THURSDAY | 1:00PM - 5:00PM |
| FRIDAY | 1:00PM - 5:00PM |
| SATURDAY | 1:00PM - 5:00PM |
| SUNDAY | 1:00PM - 5:00PM |
REMOTE VISITATION SCHEDULE
| DAY | TIMES |
| SUNDAY | 9:00AM - 9:30PM |
| MONDAY | 9:00AM - 9:30PM |
| TUESDAY | 9:00AM - 9:30PM |
| WEDNESDAY | 9:00AM - 9:30PM |
| THURSDAY | 9:00AM - 9:30PM |
| FRIDAY | 9:00AM - 9:30PM |
| SATURDAY | 9:00AM - 9:30PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-283-3641 for further assistance.
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How Do You Deposit Money for an Inmate in the Union County Jail?
Option 1 - Dropping Money at the Jail
Bring money to the jail in person.
Either the jail personnel will process the Inmate Account payment or you will use a Jail ATM self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
Union County Jail uses Jail ATM to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union. Call the Union County Jail first as they may want you to do this online or at the jail kiosk instead.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Union County Jail
3344 Presson Rd.
Monroe, NC 28112
Option 4 - Make an Inmate Deposit with Jail ATM over the Phone by calling 877-810-0914
To do this you will need the inmate's offender # (inmate ID #) and full legal name.
To deposit money online for an inmate in Union County Jail follow these steps:
For all information, tips and procedures for sending money to an inmate in Union County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Union County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-283-3641 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Union County Jail?
To receive phone calls from inmates in Union County, or to assist them in making phone calls to other people, follow these steps:
Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.
For all the information regarding phone calls with Union County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-283-3641 for further assistance.
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How do I Mail an Inmate in the Union County Jail, and what can I send them?
Postcards
The Union County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Union County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Union County Jail
3344 Presson Rd.
Monroe, NC 28112
Legal Mail
Send all legal Mail to this Address:
Union County Jail
3344 Presson Rd.
Monroe, NC 28112
NO newspapers, magazines or books can be shipped to the Union County Jail
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-283-3641 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Union County Jail, and what can I purchase?
Family members and friends can go to their website, order for their inmate and have it delivered directly to Union County Jail.
Instructions
1. Register here first.
2. Confirm registration in your email.
3. Select North Carolina, then Union County Jail, then input your inmate’s name.
4. Shop… then pay using a Visa, MC or Discover credit or debit card.
Useful Information
1. Each order incurs a $5.95 processing fee.
2. Orders are delivered once a week.
3. There is no limit to the number of orders you can place each week.
4. You can purchase orders for multiple inmates and/or at multiple jails.
5. Orders are processed weekly. The cutoff time is on Sunday at 11:59 PM.
6. Orders are delivered to the jail within ten days.
7. Returns incur a 20% restocking fee.
Resources
Frequently Asked Questions.
Check the Status of your order here.
Online Contact Form.
Oasis is now offering tablets for inmates to use for easy ordering of commissary of products. They can be used for free for 15 minutes at a time. If an inmate wishes to use on a reguar basis for education, entertainment or programming, they can be rented for a small monthly fee.
Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST.
Email: [email protected].
To send a commissary carepack (food, snacks and goods) directly to an inmate in Union County Jail follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Union County Jail check out our Commissary Instructions Page for Union County.
Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST.
Email: [email protected].
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-283-3641 for further assistance.
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How Can I Communicate with an Inmate in the Union County Jail using an Online Messaging Service?
To receive phone calls from inmates in Union County, or to assist them in making phone calls to other people, follow these steps:
Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.
For all the information regarding phone calls with Union County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-283-3641 for further assistance.
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Do Inmates in the Union County Jail have Access to Tablets or Computers?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Union County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 704-283-3641 for further assistance.
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What are the other Jails in the Neighboring Counties surrounding Union County?
This facility, known as "Union County Jail" is also known as Union County Jail , Union County Jail , North Carolina, Union.
