The Moore County Detention Center is a 287 bed jail in the city of Carthage, Moore County, North Carolina.
This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 910-947-2980, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.
Phone: 910-947-2980
Physical Address:
302 S McNeil Street
Carthage, NC 28327
Mailing Address (personal mail):
Inmate's Full Name & Inmate ID#
Moore County Detention Center
PO Box 159
Carthage, NC 28327
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Inmate ID#
Moore County Detention Center
PO Box 159
Carthage, NC 28327
Other Jails and Prisons
To search for an inmate in the Moore County Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 910-947-2980 for the information you are looking for. You can also look up an offender's Criminal Court Case information online, including the daily court dockets for Moore County.
Moore County Detention Center Inmate Search
The Moore County Detention Center maintains an average of 287 offenders in custody on any given day. The Moore County Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Moore County law enforcement agencies arrest and detain approximately 5,740 offenders.
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INTERESTING FACTS about the Moore County Detention Center: Built in 1995, the county considered building a new facility but instead recently chose to renovate a portion of the center, referred to as 'the annex' that had not been used in 10 years. The new annex was partially built by inmate labor. There are 287 beds total in the detention center now. The Moore County Detention Center is located at 302 S. Mcneil Street in Carthage, and the inmate mailing address is PO Box 159, Carthage, NC 28327.
Providing emotional support for someone who is incarcerated at the Moore County Jail is critical to their well-being. Even short visits via remote visitation can be critical for them in getting through the ordeal of being incarcerated. They may have medical needs to inform you of, or they may have complaints about the way they are being treated by the Moore County Detention Center staff. All visitation is done by video every day, but there are terminals in the jail lobby you can use on Tuesdays and Thursdays to connect with an inmate if you don't have a computer or other device. Visitation schedules can be found below and on the Visitation page.
Help your friend or loved one get through this difficult time by adding funds for them to get items in the commissary, or you can purchase snacks for them online that you can have shipped to them. Note: You must have the inmate's ID number in order to add money to an account in the kiosk of the lobby. Deposit money online with a debit or credit card by registering with an account. See details below in the Commissary section.
Mail can be received every day and is processed and passed to the inmates quickly, however the jail also uses a digital service to avoid contraband entering the facility. Friends and family of inmates in the Moore County Detention Center can arrange to visit inmates by video, both at the jail and remotely from home. They can also send them money and buy them commissary online, and set up a phone account that allows the inmates to call them during the day and evening seven days a week.
All the information on these inmate services can be found in the sections below. If you still have questions, you can phone the jail 24 hours a day by calling 910-947-2980.
To find out if someone you know has been recently arrested and booked into the Moore County Detention Center, call the jail’s booking line at 910-947-2980.
There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.
Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.
If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.
Moore County Detention Center Booking Roster
After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Moore County for booking.
Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.
Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Moore County and other North Carolina and USA jurisdictions.
If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.
It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.
The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.
During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.
Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.
At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.
If the offender is being detained and housed while awaiting arraignment, the Moore County Detention Center will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.
Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.
Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.
If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.
How Do You Visit an Inmate in the Moore County Detention Center? What is the Schedule?
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302 S McNeil Street
Carthage, NC 28327
910-947-2980
ON-SITE VIDEO VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | No on site visits |
| MONDAY | No on site visits |
| TUESDAY |
1:00 - 1:20PM |
| WEDNESDAY | No on site visits |
| THURSDAY | 1:00 - 1:20PM 1:30 - 1:50PM 2:00 - 2:20PM 2:30 - 2:50PM 3:00 - 3:20PM 3:30 - 3:50PM |
| FRIDAY | No on site visits |
| SATURDAY | No on site visits |
REMOTE VIDEO VISITATION SCHEDULE
| DAY | TIMES |
| SUNDAY | 9:00AM- 9:00PM |
| MONDAY | 9:00AM- 9:00PM |
| TUESDAY | 9:00AM- 9:00PM |
| WEDNESDAY | 9:00AM- 9:00PM |
| THURSDAY | 9:00AM- 9:00PM |
| FRIDAY | 9:00AM- 9:00PM |
| SATURDAY | 9:00AM- 9:00PM |
You can ‘video visit’ your inmate one of three ways:
Go here to begin the process to schedule a visit.
What is the cost to do remote video visitation?
Paid Remote Visits
Having a remote visit from your Home or app, the cost of each 20-25 minute ‘friends and family remote visit’ will be approximately $7.95 plus tax.
FREE Remote Visits
Visitors can also choose to come to the jail and video chat with an inmate via the JailFunds/VendEngine kiosk in the lobby. The video visit on-site at the jail is FREE.
You can deposit money four different ways:
Attorney Visits only! < (Lawyers, go here)
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Frequently Asked Questions
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Moore County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-947-2980 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Moore County Detention Center?
302 S McNeil Street
Carthage, NC 28327
910-947-2980
ON-SITE VIDEO VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | No on site visits |
| MONDAY | No on site visits |
| TUESDAY |
1:00 - 1:20PM |
| WEDNESDAY | No on site visits |
| THURSDAY | 1:00 - 1:20PM 1:30 - 1:50PM 2:00 - 2:20PM 2:30 - 2:50PM 3:00 - 3:20PM 3:30 - 3:50PM |
| FRIDAY | No on site visits |
| SATURDAY | No on site visits |
REMOTE VIDEO VISITATION SCHEDULE
| DAY | TIMES |
| SUNDAY | 9:00AM- 9:00PM |
| MONDAY | 9:00AM- 9:00PM |
| TUESDAY | 9:00AM- 9:00PM |
| WEDNESDAY | 9:00AM- 9:00PM |
| THURSDAY | 9:00AM- 9:00PM |
| FRIDAY | 9:00AM- 9:00PM |
| SATURDAY | 9:00AM- 9:00PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Moore County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-947-2980 for further assistance.
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How Do You Deposit Money for an Inmate in the Moore County Detention Center?
Option 1 - Dropping Money at the Jail
Bring money to the jail in person.
Either the jail personnel will process the Inmate Account payment or you will use a Jail ATM self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
Moore County Detention Center uses Jail ATM to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union. Call the Moore County Detention Center first as they may want you to do this online or at the jail kiosk instead.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Inmate's Full Name & Inmate ID#
Moore County Detention Center
PO Box 159
Carthage, NC 28327
Option 4 - Make an Inmate Deposit with Jail ATM over the Phone by calling 877-810-0914
To do this you will need the inmate's offender # (inmate ID #) and full legal name.
To deposit money online for an inmate in Moore County Detention Center follow these steps:
For all information, tips and procedures for sending money to an inmate in Moore County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Moore County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Moore County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-947-2980 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Moore County Detention Center?
To receive phone calls from an inmate in Moore County follow these instructions:
Moore County Detention Center uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Moore County Detention Center, families can also leave secure voicemails for inmates to listen to.
Fees
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.
For all the information regarding phone calls with Moore County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Moore County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-947-2980 for further assistance.
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How do I Mail an Inmate in the Moore County Detention Center, and what can I send them?
Postcards
The Moore County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Moore County Detention Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Moore County Detention Center
PO Box 159
Carthage, NC 28327
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Moore County Detention Center
PO Box 159
Carthage, NC 28327
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Moore County Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Moore County Detention Center standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Moore County Detention Center
PO Box 159
Carthage, NC 28327
For inmates receiving mail in the Moore County Detention Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Moore County Detention Center:
Inmate's Full Name & Inmate ID#
Moore County Detention Center
PO Box 159
Carthage, NC 28327
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Moore County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-947-2980 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Moore County Detention Center, and what can I purchase?
Family members and friends can go to their website, order for their inmate and have it delivered directly to Moore County Detention Center.
Instructions
1. Register here first.
2. Confirm registration in your email.
3. Select North Carolina, then Moore County Detention Center, then input your inmate’s name.
4. Shop… then pay using a Visa, MC or Discover credit or debit card.
Useful Information
1. Each order incurs a $5.95 processing fee.
2. Orders are delivered once a week.
3. There is no limit to the number of orders you can place each week.
4. You can purchase orders for multiple inmates and/or at multiple jails.
5. Orders are processed weekly. The cutoff time is on Sunday at 11:59 PM.
6. Orders are delivered to the jail within ten days.
7. Returns incur a 20% restocking fee.
Resources
Frequently Asked Questions.
Check the Status of your order here.
Online Contact Form.
Oasis is now offering tablets for inmates to use for easy ordering of commissary of products. They can be used for free for 15 minutes at a time. If an inmate wishes to use on a reguar basis for education, entertainment or programming, they can be rented for a small monthly fee.
Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST.
Email: [email protected].
To send a commissary carepack (food, snacks and goods) directly to an inmate in Moore County Detention Center follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Moore County Detention Center check out our Commissary Instructions Page for Moore County.
Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST.
Email: [email protected].
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Moore County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-947-2980 for further assistance.
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How Can I Communicate with an Inmate in the Moore County Detention Center using an Online Messaging Service?
Moore County Detention Center uses the services of jailfunds.com (aka JailFunds) for you to deposit funds into your inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.
You can deposit money four different ways:
Go directly here to start the process to send a message
Uploading photos to Inmate’s email
Make sure the file size is less than 5MB.
Also make sure your file is a .jpg, .jpeg or .gif.
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Frequently Asked Questions
To send a secure email message and digital photos to an inmate in Moore County Detention Center follow these steps:
For all information on how to Text/Email an Inmate in Moore County Detention Center and send them photos, check out our Secure Messaging Guide for Moore County.
24/7 Customer Service - 855-836-3364
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Moore County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-947-2980 for further assistance.
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Do Inmates in the Moore County Detention Center have Access to Tablets or Computers?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Moore County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 910-947-2980 for further assistance.
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What are the other Jails in the Neighboring Counties surrounding Moore County?
This facility, known as "Moore County Detention Center" is also known as Moore County Jail, Moore County Jail , Moore County Jail , North Carolina, Moore.
