The Otero County Jail & Detention Center is a 380 bed jail in the city of Alamogordo, Otero County, New Mexico.
This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 575-443-2945, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.
Phone: 575-443-2945
Physical Address:
1958 Dr. Martin Luther King Jr. Drive
Alamogordo, NM 88310
Mailing Address (personal mail):
Inmate’s Full Name & Housing Unit
Otero County Detention Center
1958 Dr. Martin Luther King, Jr. Drive
Alamogordo, NM 88310
Other Jails and Prisons
To search for an inmate in the Otero County Jail & Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 575-443-2945 for the information you are looking for. You can also lookup an offender's Criminal Court Case online for Otero County or any other county in New Mexico.
Otero County Jail & Detention Center Inmate Search
The Otero County Jail & Detention Center maintains an average of 380 offenders in custody on any given day. The Otero County Jail & Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Otero County law enforcement agencies arrest and detain approximately 27,600 offenders.
The following charts of Otero County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.
The information is compiled from the Otero County Corrections Department, the state of New Mexico Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Otero County.
For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Otero County and other counties surrounding this one, scroll down this page. We have a section for each.
We also provide photos of the jail that we have collected over the years.
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To find out if someone you know has been recently arrested and booked into the Otero County Jail & Detention Center, call the jail’s booking line at 575-443-2945.
There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.
Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.
If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.
Otero County Jail & Detention Center Booking Roster
After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Otero County for booking.
Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.
Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Otero County and other New Mexico and USA jurisdictions.
If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.
It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.
The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.
During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.
Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.
At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.
If the offender is being detained and housed while awaiting arraignment, the Otero County Jail & Detention Center will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.
Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.
Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.
If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.
How Do You Visit an Inmate in the Otero County Jail & Detention Center? What is the Schedule?
In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1. Using your personal computer.
2. Using the IC Solutions iphone or Android app.
3. Using the IC Solutions visitation kiosk in the jail lobby.
How it Works
Register or Log in here.
Registering and Scheduling Video Visits Instructions
'Understanding IC Solutions Video Visits' Instructions
Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app
Cost of a Remote Video Visit
Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
• Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
• All visits are subject to monitoring and recording.
• All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
• You must check-in 15 minutes prior to the scheduled visit.
• Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
• Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
• Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
• Clothing must cover all private/sensitive body areas.
• The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
• Otero County Jail & Detention Center can disconnect, deny, change, or cancel a visit at any time.
• Internet connectivity issues during offsite visits will NOT be refunded.
• Each visitation session will show a timer to display elapsed time.
• After your visit has ended your connection will be terminated automatically.
In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1. Using your personal computer.
2. Using the IC Solutions iphone or Android app.
3. Using the IC Solutions visitation kiosk in the jail lobby.
How it Works
Register or Log in here.
Registering and Scheduling Video Visits Instructions
'Understanding IC Solutions Video Visits' Instructions
Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app
Cost of a Remote Video Visit
Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
• Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
• All visits are subject to monitoring and recording.
• All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
• You must check-in 15 minutes prior to the scheduled visit.
• Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
• Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
• Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
• Clothing must cover all private/sensitive body areas.
• The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
• Otero County Jail & Detention Center can disconnect, deny, change, or cancel a visit at any time.
• Internet connectivity issues during offsite visits will NOT be refunded.
• Each visitation session will show a timer to display elapsed time.
• After your visit has ended your connection will be terminated automatically.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Jail & Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-443-2945 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Otero County Jail & Detention Center?
In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1. Using your personal computer.
2. Using the IC Solutions iphone or Android app.
3. Using the IC Solutions visitation kiosk in the jail lobby.
How it Works
Register or Log in here.
Registering and Scheduling Video Visits Instructions
'Understanding IC Solutions Video Visits' Instructions
Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app
Cost of a Remote Video Visit
Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
• Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
• All visits are subject to monitoring and recording.
• All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
• You must check-in 15 minutes prior to the scheduled visit.
• Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
• Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
• Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
• Clothing must cover all private/sensitive body areas.
• The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
• Otero County Jail & Detention Center can disconnect, deny, change, or cancel a visit at any time.
• Internet connectivity issues during offsite visits will NOT be refunded.
• Each visitation session will show a timer to display elapsed time.
• After your visit has ended your connection will be terminated automatically.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Jail & Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-443-2945 for further assistance.
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How Do You Deposit Money for an Inmate in the Otero County Jail & Detention Center?
1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.
Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132
Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.
5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.
Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages
Customer Service Contacts:
Phone: 866-345-1884
Email: [email protected]
Online Chat - Look for 'bubble' on bottom right of the page linked here.
To send commissary money to an inmate in Otero County Jail & Detention Center follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Otero County Jail & Detention Center.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Jail & Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-443-2945 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Otero County Jail & Detention Center?
To set up a phone account so that your inmate can call you from Otero County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Otero County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Jail & Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-443-2945 for further assistance.
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How do I Mail an Inmate in the Otero County Jail & Detention Center, and what can I send them?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Jail & Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-443-2945 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Otero County Jail & Detention Center, and what can I purchase?
To send commissary money to an inmate in Otero County Jail & Detention Center follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Otero County Jail & Detention Center.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Jail & Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-443-2945 for further assistance.
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How Can I Communicate with an Inmate in the Otero County Jail & Detention Center using an Online Messaging Service?
They are the same company that facilitate Secure Deposits and Securepaks, so if you are already registered with them, then you are already approved to send Secure Messages to your inmate.
After Registering/Logging In:
1. You choose Otero County Jail & Detention Center.
2. You Search for your inmate by typing in his last name. You can further narrow your search by adding his first name and/or Inmate ID.
3. You add a credit or debit card.
4. You buy a message plan (plans and prices vary), or buy credits. One credit costs $0.01.
5. You select the option for your inmate to be able use the credits which you purchase, to message back to you... Or not.
6. Otero County Jail & Detention Center charges a fee for each message sent or received.
Important Things to Know
- Access Corrections has an iphone app and an android app for using their services.
- ALL of your correspondence will be monitored by the jail.
- Do NOT write anything you wouldn’t want repeated in court.
- Rates vary and are always subject to change.
- Inmates can write you back ONLY if you select that option.
- You CAN send photos up to 32MB in file size. Subject to change.
- You CAN have unlimited credits on your account but are limited in the amount of each credit purchase.
- You may NOT type or send emoticons.
- You may NOT copy and paste text. Type directly.
- You may NOT type profanities, violence or characters not approved.
- Due to messages having to be reviewed first, allow up to five days for a message to be delivered.
- You may NOT transfer credits to another email.
Phone: 866-345-1884
Email: [email protected]
FAQ
Contact Page
iphone app
Android app
To send a secure email message to an inmate in Otero County Jail & Detention Center follow these steps:
For all information on how to Text/Email an Inmate in Otero County Jail & Detention Center check out our Secure Messaging Guide for Otero County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Jail & Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-443-2945 for further assistance.
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Do Inmates in the Otero County Jail & Detention Center have Access to Tablets or Computers?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Jail & Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-443-2945 for further assistance.
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What are the other City and County Jails in Otero County?
What are the other Jails in the Neighboring Counties surrounding Otero County?
This facility, known as "Otero County Jail & Detention Center" is also known as Otero County Jail & Detention Center, New Mexico, Otero.
